Jeff Soloj
Jeff Soloj at Regal Kia Lakeland

Jeff Soloj | Page 10

Kia Service Manager

Regal Kia Lakeland

1025 Bartow Rd
Lakeland, FL 33801

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3.8
243 Reviews
3.8

243 Reviews

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243 Reviews of Jeff Soloj

October 15, 2021

Dealership Rating
Employee Rating

My wife has returned the car three times since the purchase on 9/20 for computer issues, without resolution. Will be asking for another vehicle now. More

by NO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jorge Benitez, Chad

Oct 19, 2021

Regal Kia Lakeland responded

We apologize for the inconvenience and Thank you for your feedback. We would like to look into this further, please reply back privately with your name and telephone number so we can access your records.

September 29, 2021

Dealership Rating
Employee Rating

I have been a loyal Regal Kia customer for many years. Always the best service department I’ve ever been to! More

by RRVLCEK80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Schmidt , Jorge Benitez, Kelsey Johnson, Lizzy Moran

Sep 30, 2021

Regal Kia Lakeland responded

Thank you, we appreciate you trusting us with your vehicle needs!

September 15, 2021

Dealership Rating
Employee Rating

I like that I have a contact person , Jeremy, while they have My car. They were very efficient. More

by KROBERTS1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Schmidt , Jeremy was my contact. 5 stars

Oct 01, 2021

Regal Kia Lakeland responded

Thank you!

September 06, 2021

Dealership Rating
Employee Rating

My experience with Regal Kia has been awesome. I want to take the time and thank Jeff Soloj. Jeff really saved the day for me when he told me he could save my vehicle. I was told I needed a new engine and I More

by L_SHEALS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 13, 2021

Regal Kia Lakeland responded

Thank you for being such a loyal customer to us! Drive Safe ♥

September 02, 2021

Dealership Rating
Employee Rating

The product is good the people are great they go out of their way to take care of us every time we go there it's Is the Never think of anywhere elseplace we always shop for Our cars would recommend them More

by Chuckyfla
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Misty Osborne , Jorge Benitez, Srecko Bokun, Kelsey Johnson, David Maldanado, Stan May, Mario Medina, Willy Moreira

Sep 13, 2021

Regal Kia Lakeland responded

Thank you!

August 06, 2021

Dealership Rating
Employee Rating

Grateful for Jeff and his amazing team the service is incredible They explained in detail what was about to be preformed on our Kia offered us a shuttle ride home so thankful for all their hard work More

by DIAGRO78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez

Aug 18, 2021

Regal Kia Lakeland responded

Thank you for choosing Regal Kia

July 20, 2021

Dealership Rating
Employee Rating

It was awesome. Had a toddler and everyone was very pleasant. Pablo was the one that helped me and was an awesome person very caring and very attentive, within two hours I was out of the dealership wit More

by kevinstewart82
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Srecko Bokun, Pablo Moreira, Jonathan Santos

Jul 20, 2021

kevinstewart82 responded

Thank you very much

April 24, 2021

Dealership Rating
Employee Rating

Greg is a great car salesman and a honest and all around great person. He's right there to help out with all of your needs. More

by DaJoQuim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Schmidt, Sal Campisi jr. , Srecko Bokun, Jennifer Dennis, Dystanie Haney, Kelsey Johnson, Alondra Sandoval

Apr 29, 2021

Regal Kia Lakeland responded

Thank you!

January 27, 2021

Dealership Rating
Employee Rating

pathetic follow up with issues on sales process. sub par service department and communications. even with the many times I had been in there for repeat issues, not once did I get "I am sorry ". even from th More

by cnycoburn
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Alaina Southern, Sal Campisi jr. , Sonny Glover

Jan 27, 2021

Regal Kia Lakeland responded

Cindy, We were gracious enough to agree to a refund on a nonrefundable product. The products and services that were put on your vehicle can not be removed, we have sent you a breakdown along with the RO of how much the application cost and you are still unsatisfied. We do not have any issues with our scheduling and can still see your appointment in the computer system to this day, as we have told you on the several occasions we have met with you on these issues. Your refund will be sent to your bank, whom the car loan is through, and we hope you are more satisfied with the next dealership.

Jan 27, 2021

cnycoburn responded

No I am not satisfied. The breakdown you sent just had 5 hours of time which is the SAME as the reapply. Each application has the same process. Therefore what you have stated is not accurate. For the issue of “seeing” my appointment, that is easy to coverup after the fact. 3 separate people could not find the appointment prior to the date of the appointment. You may see it now that the “work” was signed off as complete.

November 04, 2020

Dealership Rating
Employee Rating

Mario is great , I enjoy working with him. Everything gets done right on time. Mario and Jeff work with you. I bought two cars from Kia and I will get another one because they work with me. More

by Patty Ramos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Orlando Lopez , Ed Box, Kelsey Johnson, Mario Medina

Dec 09, 2020

Regal Kia Lakeland responded

Mario and Jeff are pretty good and can't wait to see you again.

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