Jeff Rizzi
Service Director
Mark Christopher Auto Center
2131 E Convention Center Way
Ontario, CA 91764
2,082 Reviews
Write a Review2082 Reviews of Jeff Rizzi
October 25, 2025
My entire experience was great, working with the sales team, finance department, and also service department when needed, everybody is very welcoming, friendly, and nice whenever I come to the dealership. team, finance department, and also service department when needed, everybody is very welcoming, friendly, and nice whenever I come to the dealership. My go to for any new cars or service, and highly recommend them! More
Other Employees Tagged: Alex Sarabia, Nate Heath, Leslie Fuentes, Avo Injian, Julie Escobar , Cesar Valenzuela- 5 stars
October 25, 2025
Chelsea and Jeff Rizzi were super competent, super helpful. I will come back! I have always found MC GMC/Cadillac to go above and beyond helpful. I will come back! I have always found MC GMC/Cadillac to go above and beyond More
Other Employees Tagged: Chelsea Jose, Nobu Damon, Dario Gomez
October 09, 2025
Amazing staff amazing crew always gets the job done and very professional I would recommend taking your vehicle to them. very professional I would recommend taking your vehicle to them. More
Other Employees Tagged: Dino Picanzo, Avo Injian
October 09, 2025
Jackie and Jeff Izzy went above and beyond. Very efficient and they certainly valued my time thank you so much. Very efficient and they certainly valued my time thank you so much. More
Other Employees Tagged: Dino Picanzo, Jackie Klosky , Emad Fakhoury
September 21, 2025
I Always service my truck at this dealership and they always do a great job and excellent staff and friendly service advisor that attends to your needs. always do a great job and excellent staff and friendly service advisor that attends to your needs. More
Other Employees Tagged: Dino Picanzo, Avo Injian
September 11, 2025
Title: Disappointing Experience with Poor Customer Service and Management Rating: 1/5 stars I'm extremely disappointed with my recent experience at this dealership. Normally, I've had positive i Service and Management Rating: 1/5 stars I'm extremely disappointed with my recent experience at this dealership. Normally, I've had positive interactions, but this visit was marred by subpar service and poor management. My vehicle was brought in for a recurring issue with the passenger side window, which wasn't resolved during the initial visit. After dropping off my car on Friday morning, I waited to hear back from my representative, but there was complete radio silence. Despite sending messages and calling the service number multiple times, I was left on hold for over an hour each time, only to be told that the service department was closed and I'd have to wait until Monday. The lack of communication, loaner options, and basic courtesy from management was appalling. The manager, Jeff, seemed more interested in brushing off the issue than taking ownership and providing a solution. His response to the service representative was essentially to tell me to "deal with it" on Monday, without even having the decency to call me personally. This lack of accountability and poor attitude has led me to question whether I'll continue doing business with this dealership. If you value good customer service, I'd strongly advise exploring alternative options. Unfortunately, my experience was severely disappointing, and I wouldn't recommend this dealership to others. More
July 18, 2025
I experienced prompt, professional and courteous service from all personnel from the time the car was dropped off through the payment and delivery. from all personnel from the time the car was dropped off through the payment and delivery. More
Other Employees Tagged: Eddie Brady
July 17, 2025
The tech looked over my new used car to make sure it was in decent condition in decent condition More
Other Employees Tagged: Dino Picanzo, Jackie Klosky, Tony Lopez, Avo Injian, Cesar Luna, Juan Fletes
July 14, 2025
We receive nothing but respect from Mark Christopher when we visit. Jeff and Dario have been wonderful to work with during the two visits needed for oil change service and maintenance of our Cadillac XT4. Th we visit. Jeff and Dario have been wonderful to work with during the two visits needed for oil change service and maintenance of our Cadillac XT4. Thank you! More
Other Employees Tagged: Dario Gomez

