Jeff Lee
Jeff Lee at Honolulu GMC Cadillac
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Jeff Lee

Sales Manager

Honolulu GMC Cadillac

2945 N Nimitz Hwy
Honolulu, HI 96819

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4.4
44 Reviews
4.4

44 Reviews

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44 Reviews of Jeff Lee

November 04, 2024

Dealership Rating
Employee Rating

Bought in good faith but had issues before making 3 months. Inconvenienced my time no care More

by KBALANON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Theresa Karas, Nick Nakama

Nov 08, 2024

Honolulu GMC Cadillac responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

October 17, 2024

Dealership Rating
Employee Rating

Awesome service department. Took care of my vehicles needs when I needed it most. Took longer than expected but they got it done. More

by KKC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2024

Honolulu GMC Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honolulu GMC Cadillac! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

September 18, 2024

Dealership Rating
Employee Rating

Honolulu GMC Cadillac service department is the BEST. My experience has always been great. I appreciate the hard work that Micah, Liana, and Luis do, as well as everyone else that works there. Thank you More

by Christina Siamani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2024

Honolulu GMC Cadillac responded

Thank you so much, Christina, for your excellent review! We are so glad that Micah and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honolulu GMC Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

June 27, 2024

Dealership Rating
Employee Rating

Honolulu Buick GMC Cadillac,🔧 is always there for Their customers Needs to help and assist you Any way they can,which is Priceless!!! PERIOD!🙏🏾 More

by Donald Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 28, 2024

Honolulu GMC Cadillac responded

Thank you, Donald, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

Jun 28, 2024

Honolulu GMC Cadillac responded

Donald, thank you for highlighting the dedication of our team at Honolulu Buick GMC Cadillac! We're always here to assist in any way we can. See you again soon!

May 20, 2024

Dealership Rating
Employee Rating

GMC has always been my favorite vehicle and the Honolulu GMC dealership on Nimitz has quality vehicles with quality servicing and knowledgeable people who take pride in their work. More

by JAFEE01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kalai Mukawa, Andrew Morey , Special shout-out to Justen Chilcoat for his overall knowledge in sales and merchandise while always being attentive to the customer's needs.

May 20, 2024

Honolulu GMC Cadillac responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

December 26, 2023

Dealership Rating
Employee Rating

I purchased the truck on 11/22/23. I noticed the turn signal would sometimes get stuck when going right. On 11/28/23 I notified Luis in service about this issue. He ordered the part an More

by RASUNCION1
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jenn Turner, Dante Jovenal , Luis (Service)

Dec 29, 2023

Honolulu GMC Cadillac responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

November 10, 2023

Dealership Rating
Employee Rating

Dante was great when I first started with him. Not pushy at all let me be and let me ask questions. Andrew was awesome. Very comfortable the whole time with him. Not pushy, gave me time, gave More

by SLSCHESTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dante Jovenal, Andrew Morey

Nov 10, 2023

Honolulu GMC Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honolulu Buick GMC. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

September 29, 2023

Dealership Rating
Employee Rating

Jeff Lum & Andrew Morey are top class and made the truck buy a great experience More

by Bobby
Recommend Dealer
Yes

Other Employees Tagged: Andrew Morey

Oct 01, 2023

Honolulu GMC Cadillac responded

Thanks for sharing about your experience with Honolulu Buick GMC. We appreciate your business, Bobby, and hope to see you again soon! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

August 23, 2023

Dealership Rating
Employee Rating

I am still waiting for someone to contact me about repairs on my vehicle that supposedly went through a rigid vetting process before being sold to me..... More

by SVENDSENCRISTINE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Theresa Karas, Nick Nakama

Aug 26, 2023

Honolulu GMC Cadillac responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

July 01, 2023

Dealership Rating
Employee Rating

I was helped quickly & paperwork went smoothly. Friendly service and awesome atmosphere while waiting to finalize paperwork. More

by PARRISH.JERRICA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kalai Mukawa, Jenn Turner , Sean Hamic

Jul 01, 2023

Honolulu GMC Cadillac responded

Thank you so much for taking the time to leave us a five-star rating. Congratulations on your new purchase! We truly appreciate your business, Jerrica! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

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