Jeff Lee

Bought in good faith but had issues before making 3 months. Inconvenienced my time no care months. Inconvenienced my time no care More

by KBALANON Verified Customer Verified Customer

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Awesome service department. Took care of my vehicles needs when I needed it most. Took longer than expected but they got it done. Took care of my vehicles needs when I needed it most. Took longer than expected but they got it done. More

by KKC1 Verified Customer Verified Customer

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Honolulu GMC Cadillac service department is the BEST. My experience has always been great. I appreciate the hard work that Micah, Liana, and Luis do, as well as everyone else that works there. Thank you My experience has always been great. I appreciate the hard work that Micah, Liana, and Luis do, as well as everyone else that works there. Thank you all so much. More

by Christina Siamani Verified Customer Verified Customer

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Honolulu Buick GMC Cadillac,🔧 is always there for Their customers Needs to help and assist you Any way they can,which is Priceless!!! PERIOD!🙏🏾 customers Needs to help and assist you Any way they can,which is Priceless!!! PERIOD!🙏🏾 More

by Donald Taylor Verified Customer Verified Customer

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GMC has always been my favorite vehicle and the Honolulu GMC dealership on Nimitz has quality vehicles with quality servicing and knowledgeable people who take pride in their work. GMC dealership on Nimitz has quality vehicles with quality servicing and knowledgeable people who take pride in their work. More

by JAFEE01 Verified Customer Verified Customer

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I purchased the truck on 11/22/23. I noticed the turn signal would sometimes get stuck when going right. On 11/28/23 I notified Luis in service about this issue. He ordered the part an I noticed the turn signal would sometimes get stuck when going right. On 11/28/23 I notified Luis in service about this issue. He ordered the part and said he would notify me when it came in. Thinking it’s been awhile since the part was ordered, on 12/22/23 I called the parts dept. They told me the part had come in on 12/07/23 and that I should have received a phone call from Service. I told them I never did so he said he would message Luis. Luis called me to set up the installation appt and I questioned him why no one notified me that the part came in 15 days ago and I could have had it installed a long time ago. He said he did call and left a message but there was no message left. I told him I was disappointed with the service ever since I bought the truck (see other surveys I submitted). I still haven’t heard back from the dealership or from GMC regarding those issues. My feeling is that the dealership doesn’t want to deal with any negative criticism to make themselves better. There’s another GMC dealership on Oahu who may treat their customers better. More

by RASUNCION1 Verified Customer Verified Customer

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Dante was great when I first started with him. Not pushy at all let me be and let me ask questions. Andrew was awesome. Very comfortable the whole time with him. Not pushy, gave me time, gave Not pushy at all let me be and let me ask questions. Andrew was awesome. Very comfortable the whole time with him. Not pushy, gave me time, gave me his honest opinions which helped me a lot. Keep doing a great job More

by SLSCHESTER Verified Customer Verified Customer

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Jeff Lum & Andrew Morey are top class and made the truck buy a great experience buy a great experience More

by Bobby Verified Customer Verified Customer

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I am still waiting for someone to contact me about repairs on my vehicle that supposedly went through a rigid vetting process before being sold to me..... repairs on my vehicle that supposedly went through a rigid vetting process before being sold to me..... More

by SVENDSENCRISTINE Verified Customer Verified Customer

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I was helped quickly & paperwork went smoothly. Friendly service and awesome atmosphere while waiting to finalize paperwork. Friendly service and awesome atmosphere while waiting to finalize paperwork. More

by PARRISH.JERRICA Verified Customer Verified Customer

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