Jeff Hathcock
Jeff Hathcock at Germain Lexus of Easton

Jeff Hathcock

Service Advisor

Germain Lexus of Easton

4130 Morse Crossing
Columbus, OH 43219

5.0
25 Reviews
5.0

25 Reviews

Write a Review

25 Reviews of Jeff Hathcock

July 01, 2025

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Employee Rating

Great customer service great speed in service greatly overall greatly satisfied with my experience there More

by Bennywhite68
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jul 01, 2025

Germain Lexus of Easton responded

We're delighted to hear you had a satisfying experience with us at Germain Lexus of Easton! Thank you for highlighting our customer service and efficiency. We look forward to serving you again in the future!

June 29, 2025

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Great job from check in to finish Kept me informed about everything that was being done More

by SUGARBABY
Service Price Transparency
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Recommend Dealer
Yes

June 28, 2025

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Very good and very helpful good customer service specialist Jeff well experienced always keeping touch More

by Kuriya1966
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jeff

Jul 01, 2025

Germain Lexus of Easton responded

Thank you for the wonderful feedback! We're happy to hear that Jeff provided excellent service at Germain Lexus of Easton. We appreciate your support and look forward to assisting you again in the future!

June 27, 2025

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Employee Rating

I've always had great experiences with Lexus Of Easton. The service department reps are friendly, helpful and keeps you informed of the progress of your vehicle. More

by ACARMICHAEL1205
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Donna Mogavero

Jun 30, 2025

Germain Lexus of Easton responded

Thank you for sharing your positive experiences with us at Germain Lexus of Easton! We're delighted to hear that our service department has consistently kept you informed and provided friendly assistance. We look forward to serving you again in the future!

June 26, 2025

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Great experience. Jeff Hathcock was my Service Advisor and he was great. Jorden (Ms. Jorden😎) called me back quickly and got me scheduled for the next day. Great expe More

by Ahurst1906
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jorden Ford

Jun 30, 2025

Germain Lexus of Easton responded

We're glad to hear about your great experience with Jeff and Ms. Jorden at Germain Lexus of Easton! It's wonderful that they provided prompt and efficient service for you. Thank you for sharing this feedback!

June 26, 2025

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The customer service was top-notch as always - Jeff is an amazing rep to work with. I also appreciate the videos that are sent showing the car broken down along with an explanation of what was done and wh More

by KCORT68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Barnes, Jorden Ford

June 21, 2025

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The clear communication was appreciated. I received a video from the technician explaining what he saw & what he recommended. I was very impressed. More

by mymunozfamily
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 23, 2025

Germain Lexus of Easton responded

We're elated to hear that the clear communication and video from our technician made a positive impression on you at Germain Lexus of Easton. Thank you for sharing your experience with us!

June 21, 2025

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Employee Rating

Excellent service. Staff was nice plus easy to work with but only needed tire replaved More

by Dianaspencerslawson
Service Price Transparency
Recommend Dealer
Yes
Jun 23, 2025

Germain Lexus of Easton responded

All of us at Germain Lexus of Easton appreciate your great review, thank you!

June 21, 2025

Dealership Rating
Employee Rating

Lexus on Easton is the best choice, very good people work there, especially Bob, who knows his job perfectly and as a person he responds very well to everything to make your day happy, Also Lexus service, Je More

by Dimitiri
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bob Havey, Trey Milush

Jun 23, 2025

Germain Lexus of Easton responded

Thank you for the wonderful feedback about your experience at Germain Lexus of Easton, Dimitiri! We're delighted to hear that Bob and Jeff made such a positive impact on your visit. We appreciate your support and look forward to welcoming you back in the future!

June 20, 2025

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Employee Rating

Always greeted with a friendly staff member upon arrival. My service representative, Jeff, is always kind and willing to explain any recommended services. Prices are a bit high but services is always good. More

by trichardson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Barnes

Jun 23, 2025

Germain Lexus of Easton responded

Richardson, thank you for sharing your experience with Jeff and the team at Germain Lexus of Easton! We're glad to hear that our service meets your expectations. We appreciate your feedback on pricing and look forward to serving you again!

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