Jeff Defonseka | Page 3

Good service but very slow. Drop my car off at 7:30. Didn’t get it back till 6 o’clock. That night service is free because it was under warranty but they charge $86 for wipers. Drop my car off at 7:30. Didn’t get it back till 6 o’clock. That night service is free because it was under warranty but they charge $86 for wipers. I think that’s a little ridiculous but my Service guy Darrell was great. More

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I had my bmw battery replaced and oil changed after a long trip. Andrew took a very good care of my car, tire was aired and car was cleaned. I did not use the loaner car this time. Jose, a college mar long trip. Andrew took a very good care of my car, tire was aired and car was cleaned. I did not use the loaner car this time. Jose, a college marketing student trainee at bmw gave me a ride and picked me up w a brand new M7 to the nearby mall for shopping. Lorrie squeezed me in for the last minute appointment, Christ greeted me as a long time friend. What a treat from Bridgewater BMW! Thanks as always to Gailon and Mike for supporting!!! More

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Subject: outstanding Experience with BMW Service I recently had the pleasure of visiting bmw bridgewater for a service appointment, and I must say, it was a fantastic experience from start to finish. recently had the pleasure of visiting bmw bridgewater for a service appointment, and I must say, it was a fantastic experience from start to finish. First and foremost, the staff at bmw bridgewater was incredibly friendly and helpful. From the moment I walked in, I was greeted with a warm welcome and made to feel like a valued customer. The service advisors were knowledgeable and took the time to listen to my concerns and answer all of my questions. Not only was the customer service exceptional, but the quality of the service itself was top-notch. The technicians at bmw bridgewater were highly skilled and thorough in their work. They diagnosed and resolved the issue with my vehicle efficiently, ensuring that it was running smoothly by the time I left the dealership. Additionally, I was impressed with the efficiency of the service process. The appointment scheduling was convenient, and the service was completed within the estimated timeframe. The waiting area was comfortable and well-maintained, providing amenities such as complimentary Wi-Fi and refreshments, which made my wait enjoyable. Lastly, the pricing at bmw bridgewater was fair and transparent. I appreciated that they provided a detailed breakdown of the costs upfront, so there were no surprises when it came time to pay. Overall, my experience at bmw bridgewater was nothing short of excellent. I would highly recommend their service department to anyone in need of automotive maintenance or repairs. Their friendly staff, high-quality work, efficient process, and fair pricing truly exceeded my expectations. Thank you bmw bridgewater for providing such outstanding service! Sincerely, Anthony Williams 2016 bmw x5m More

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Very professional, immediate service and my service was done quickly - no hassles!! Was taken right on time for my appointment! done quickly - no hassles!! Was taken right on time for my appointment! More

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I just want to say Jeffery Defonseka runs a great service team. I came in for a little car issue and Jose was able to check me in for my appointment and addressed my vehicle needs. Thank you for such great s team. I came in for a little car issue and Jose was able to check me in for my appointment and addressed my vehicle needs. Thank you for such great service. More

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James was extremely friendly and easy to work with . Did a remote deal and it was well worth the drive !!!!! Will deffiintly be back again .. Did a remote deal and it was well worth the drive !!!!! Will deffiintly be back again .. More

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Robert, my salesman was a pleasure to deal with he kept things, plain and simple, and when there were things today, so it should be corrected. He corrected them and I brought a car” as is “ and he still fi things, plain and simple, and when there were things today, so it should be corrected. He corrected them and I brought a car” as is “ and he still fixed any obvious problems with the car and again I brought the car “as is” and I drove 70 miles from Orange County New York to deal with him personally, the process was smooth, and I am happy with my purchase More

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I have been going to this dealership since last decade+ years for new car purchase or lease and followed with regular servicings, and was never disappointed of their a) hospitality, b) quality of service years for new car purchase or lease and followed with regular servicings, and was never disappointed of their a) hospitality, b) quality of service and c) friendliness of staff. A special mention to Manjula Biju who is exceptional in the whole sales process, cares and understands the customer priorities well. I believe I have had one of the best dealer experiences ever in many many years. I wish them all the very best and continue to serve the community better each year pass by. More

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We had an excellent service experience at BMW of Bridgewater for scheduled car maintenance visit. Service was performed efficiently, professionally and car was completed sooner, than expected. Thank Bridgewater for scheduled car maintenance visit. Service was performed efficiently, professionally and car was completed sooner, than expected. Thank you our service advisor Andrew Kleczynski and everyone in staff, who serviced our car. Inna Z ozr008@yahoo.com. More

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Great Customer Service. Loved the video of the issues with the car recorded by the service technician. Loved the video of the issues with the car recorded by the service technician. More

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