Jeff Defonseka
Jeff Defonseka at BMW of Bridgewater

Jeff Defonseka | Page 3

Service Manager

BMW of Bridgewater

655 U.S. 202
Bridgewater, NJ 08807

Contact Me
4.9
64 Reviews

Dealership Experience

8 yrs, 4 mos

Specialties & Trainings

NADA DEALER ACADEMY GRADUATE N385

AUTOMOTIVE NEWS 40 UNDER 40 FOR 2023

4.9

64 Reviews

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64 Reviews of Jeff Defonseka

November 21, 2023

Dealership Rating
Employee Rating

I had my bmw battery replaced and oil changed after a long trip. Andrew took a very good care of my car, tire was aired and car was cleaned. I did not use the loaner car this time. Jose, a college mar More

by Great Service from BMW, Bridgewater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2023

BMW of Bridgewater responded

We're delighted to know that our team at BMW of Bridgewater took such good care of you and your car. It's great to see how much you appreciated the extra touches like a clean car, air in the tires, and even a ride! We'll make sure to pass on your kind words to Andrew, Jose, Lorrie, and Chris. Thanks for choosing us - we'll be here when you need us next time!

Nov 21, 2023

Great Service from BMW, Bridgewater responded

Thanks Andrew as always for the quality service!!!

November 02, 2023

Dealership Rating
Employee Rating

Subject: outstanding Experience with BMW Service I recently had the pleasure of visiting bmw bridgewater for a service appointment, and I must say, it was a fantastic experience from start to finish. More

by williamsmsu2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 09, 2023

BMW of Bridgewater responded

Anthony, we are so grateful to you for taking the time to share your glowing feedback. Thank you for choosing BMW of Bridgewater and for sharing your positive experience with our team. We wish you many safe miles ahead and we hope to welcome you back for your future automotive needs!

July 06, 2023

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Very professional, immediate service and my service was done quickly - no hassles!! Was taken right on time for my appointment! More

by pkw9276
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 06, 2023

BMW of Bridgewater responded

Thank you for the positive review! We're glad to hear that our team at BMW of Bridgewater provided you with prompt and hassle-free service. We appreciate your business and hope to see you again in the future! Drive safely!

June 01, 2023

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I just want to say Jeffery Defonseka runs a great service team. I came in for a little car issue and Jose was able to check me in for my appointment and addressed my vehicle needs. Thank you for such great s More

by Maly3785
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Fernandez

Jun 01, 2023

BMW of Bridgewater responded

We're glad Jeffery and Jose were able to assist you with your vehicle at BMW of Bridgewater! Thank you for taking the time to leave this review, and we hope to see you next time!

May 23, 2023

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Employee Rating

James was extremely friendly and easy to work with . Did a remote deal and it was well worth the drive !!!!! Will deffiintly be back again .. More

by Robnj27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 23, 2023

BMW of Bridgewater responded

Thank you for the review! We are so glad to hear that you had a successful purchase experience working with James and the BMW of Bridgewater team. Drive safely, and we hope to see you back!

May 18, 2023

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Employee Rating

Robert, my salesman was a pleasure to deal with he kept things, plain and simple, and when there were things today, so it should be corrected. He corrected them and I brought a car” as is “ and he still fi More

by cbrown005.cb
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Heather Gawel, Rob Long

May 18, 2023

BMW of Bridgewater responded

Thank you for the review! We are so glad to hear that you had such a successful purchase experience working with Robert and the BMW of Bridgewater team. Drive safely, and we hope to see you back again down the road!

May 11, 2023

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Employee Rating

I have been going to this dealership since last decade+ years for new car purchase or lease and followed with regular servicings, and was never disappointed of their a) hospitality, b) quality of service More

by Srikanth Mucherla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lori Trimarco, Chris Apgar, Manjula Biju, Heather Gawel , C. English *****

May 11, 2023

BMW of Bridgewater responded

Thank you for the review! We truly appreciate your loyalty and support over the past decade here at BMW of Bridgewater. Drive safely, and we hope to see you back again down the road!

May 03, 2023

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Employee Rating

We had an excellent service experience at BMW of Bridgewater for scheduled car maintenance visit. Service was performed efficiently, professionally and car was completed sooner, than expected. Thank More

by ozr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lori Trimarco , Andrew Kleczynski

May 03, 2023

BMW of Bridgewater responded

We're thrilled that you had an excellent service experience during your scheduled maintenance visit! Andrew and the rest of our staff will be delighted to hear your kudos. We hope to see you again for all of your future automotive needs.

March 20, 2023

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Employee Rating

Great Customer Service. Loved the video of the issues with the car recorded by the service technician. More

by am_flanagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lori Trimarco

Mar 20, 2023

BMW of Bridgewater responded

Thank you for the review! We appreciate your business and hope to see you back again at BMW of Bridgewater. Safe travels!

March 10, 2023

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Employee Rating

Quick service, clean waiting area. Happy with the service provided. They cleaned the car from the outside as well. More

by Shroff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lori Trimarco

Mar 10, 2023

BMW of Bridgewater responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the BMW of Bridgewater team. Drive safely, and we hope to see you again down the road!

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