Jeff Coward | Page 4

Was greeted promptly. Jeff was efficient and informative about the repairs to my vehicle. He was courteous and clearly explained everything. Jeff was efficient and informative about the repairs to my vehicle. He was courteous and clearly explained everything. More

by MCKYSMOM98 Verified Customer Verified Customer

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Jeff is an absolute excellent person. He is very knowledgeable, friendly, and his customer service skills is phenomenal. Satisfaction Guaranteed. He is very knowledgeable, friendly, and his customer service skills is phenomenal. Satisfaction Guaranteed. More

by VERYSECRATIVE Verified Customer Verified Customer

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Jeff Coward is a great service writer. He's always been good to me. I couldn't trust my car to anywhere He's always been good to me. I couldn't trust my car to anywhere More

by MISSG131 Verified Customer Verified Customer

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Edward Gutierrez, my service advisor for over 12 years has consistently provided me exceptional customer service. I trust my car with him. I drive one hour and a half to get my serviced by him. Edward is has consistently provided me exceptional customer service. I trust my car with him. I drive one hour and a half to get my serviced by him. Edward is the only person that I trust with my car. He is a true professional in his field . He is the Best! More

by JBONILLALEON1968 Verified Customer Verified Customer

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Jeff helped me during my maintenance appointment and made the process simple. He explained timing clearly and kept communication open. Danny checked in while I waited. The visit felt organized and smooth. the process simple. He explained timing clearly and kept communication open. Danny checked in while I waited. The visit felt organized and smooth. More

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I was offered free for life oil change for my car I purchased from them one year ago to only find out I can’t use this unless I do all recommended service by the dealership that costs $800!!! Completel purchased from them one year ago to only find out I can’t use this unless I do all recommended service by the dealership that costs $800!!! Completely ridiculous scam More

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Amazing service from Jeff! ! My car is running like new now that I took it in. He was very transparent about pricing and the services it needed done. I appreciate his honesty! ! My car is running like new now that I took it in. He was very transparent about pricing and the services it needed done. I appreciate his honesty! More

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As a single mom with a packed schedule, car problems are the last thing I need. I came into Nissan of Tustin stressed and short on time, but Jeff made check-in quick and reassuring. Danny checked in while I the last thing I need. I came into Nissan of Tustin stressed and short on time, but Jeff made check-in quick and reassuring. Danny checked in while I waited and made sure everything stayed on track. I left feeling relieved and genuinely supported. More

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I had a great experience at Nissan of Tustin this week. I came in stressed about an issue with my car, but Edward in service really took the time to walk me through what was going on and made sure everythi I came in stressed about an issue with my car, but Edward in service really took the time to walk me through what was going on and made sure everything was handled the right way. He kept me updated the whole time, which I really appreciated. When I picked up my car, Danny even stopped by to make sure everything went smoothly. It’s rare to see management that involved. Truly grateful for the extra care! More

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I bought my car here last year with Karina’s help and came back recently for service. Still happy I chose Nissan of Tustin. Karina made the buying experience easy, and Jeff in service has been great ever came back recently for service. Still happy I chose Nissan of Tustin. Karina made the buying experience easy, and Jeff in service has been great every time I’ve come in. Joe and Danny checked in with me during my last visit — small gesture, but it shows they don’t forget their customers after the sale. I appreciate that they’re consistent and actually follow through with what they promise. More

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