I regret buying my car here due to the lack of
understanding from service center department and their higher ups. I will never ever buy another car here and have warned my family and friends of th
understanding from service center department and their higher ups. I will never ever buy another car here and have warned my family and friends of the lack customer appreciation and not holding up to their customer satisfaction.
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by nemarin
Verified Customer
Verified Customer
Service Price Transparency
Aug 01, 2026 -
Nissan of Tustin responded
Hello, we regret to hear that you had this experience with us. When you have an opportunity, please reach out to us at (714) 669-8282 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.
Very helpful and knowledgeable.
The service was done in a timely manner.
The technician was knowledgeable of recall.
Best Regards,
Abbas
The service was done in a timely manner.
The technician was knowledgeable of recall.
Best Regards,
Abbas
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by ABBASFORD
Verified Customer
Verified Customer
Service Price Transparency
Jul 28, 2026 -
Nissan of Tustin responded
Hi, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.
Convenient location; great service hours; good waiting
spaces available; occasional good service specials; and shuttle service available if needed.
spaces available; occasional good service specials; and shuttle service available if needed.
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by Honest Abe
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Onofre Olivas
Jul 06, 2026 -
Nissan of Tustin responded
Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I purchased my 2006 350Z here an received great service
all around an still own that 350Z which is why I chose to purchase my 2023 Frontier at Nissan of Tustin.
all around an still own that 350Z which is why I chose to purchase my 2023 Frontier at Nissan of Tustin.
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by WINDRIDER_DW
Verified Customer
Verified Customer
Service Price Transparency
Jul 04, 2026 -
Nissan of Tustin responded
Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I am always pleased when I go to Nissan of Tustin service
dept My service representative is always excellent Jeff Coward he always their to help me with my car maintenance. Service is always quick and excell
dept My service representative is always excellent Jeff Coward he always their to help me with my car maintenance. Service is always quick and excellent. I drive all the way from Bellflower, Ca. Cause I can trust the service at Nissan of Tustin.
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by pabbruzzese
Verified Customer
Verified Customer
Service Price Transparency
Jul 03, 2026 -
Nissan of Tustin responded
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Tustin! Please don't hesitate to reach out to us if there's anything more we can do!
The service is prompt, and the people who work there
professional, courteous, and always helpful
professional, courteous, and always helpful
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by HPYANGEL
Verified Customer
Verified Customer
Service Price Transparency
Jul 03, 2026 -
Nissan of Tustin responded
Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I have been with Nissan for 30 years and Jeff has been my
service adviser for 11 of those 30 years. Jeff is the best. He is caring, knowledgeable, and truly optimizes going “above and beyond”.
service adviser for 11 of those 30 years. Jeff is the best. He is caring, knowledgeable, and truly optimizes going “above and beyond”.
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by LUCERO.SUMNER
Verified Customer
Verified Customer
Service Price Transparency
Jul 01, 2026 -
Nissan of Tustin responded
Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I have been working with Jeff Coward over the past 19
years, and he has always been honest and trustworthy. He is really the main reason I continue to bring my vehicle to Nissan of Tustin.
years, and he has always been honest and trustworthy. He is really the main reason I continue to bring my vehicle to Nissan of Tustin.
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by JHARVY
Verified Customer
Verified Customer
Service Price Transparency
Jun 30, 2026 -
Nissan of Tustin responded
Hi, thank you very much. We value you as a customer and appreciate your feedback. If there is anything we can help you with please don’t hesitate to contact us directly. Thank you again for your support.
I am fully satisfied with their services.
The mechanics & Jeff Coward are very knowledgeable, kind, friendly, honest & helpful. I will highly recommended to my friends, relatives & colleagues
The mechanics & Jeff Coward are very knowledgeable, kind, friendly, honest & helpful. I will highly recommended to my friends, relatives & colleagues.
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by jane2019
Verified Customer
Verified Customer
Service Price Transparency
Jun 30, 2026 -
Nissan of Tustin responded
Hi, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!
Jeff processed my service in a very professional and
efficient manner.
He is very knowledgeable re. my Nissan Rogue.
efficient manner.
He is very knowledgeable re. my Nissan Rogue.
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by SIRDAVIDCAMPBELL
Verified Customer
Verified Customer
Service Price Transparency
Jul 02, 2026 -
Nissan of Tustin responded
Hello, we're happy you found our staff to be so supportive during your experience here at Nissan of Tustin. Please don't hesitate to reach out if there's anything additional we can do for you.