Jean Silverio | Page 21

Fantastic Experience I work in the auto industry (on the software side) and this was one of the best experiences in a dealership I've had. Jean was amazing and super helpf I work in the auto industry (on the software side) and this was one of the best experiences in a dealership I've had. Jean was amazing and super helpful. F&I took between 10-15 minutes (thanks, Justin!). (In my experience, that's the slowest part of the transaction, and can often take hours!) Even though it was a busy Saturday morning (probably not an ideal time if you want undivided attention, but I'd been in the day before for a test drive so I knew what I wanted), I never felt that I was ignored. Jean had multiple customers, some were picking up their vehicles, others were appointments, but he constantly checked in to make sure I was alright. If you're in the market for a new vehicle, don't hesitate to come here. The staff is dynamic and enthusiastic. In fact, I've been car shopping for a few weeks. Jean was the ONLY person to follow up with me and thank me for visiting. So, THANK YOU, Jean! (And thank you Annie Lam for introducing me to him!) More

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Great Experience We went into the dealership with the intention of purchasing a Niro after one final test drive (I'd looked at a variety of cars earlier in the year, a We went into the dealership with the intention of purchasing a Niro after one final test drive (I'd looked at a variety of cars earlier in the year, and the Niro checked off a lot of the boxes). We worked with Jean Silverio, who checked on availability of cars with my preferred qualities (they had ones with the tech package in stock, but couldn't locate the color I wanted anywhere around), gave us some frank advice even though it prevented us from buying a more expensive trim factor, and made arrangements to add a feature that didn't come standard on the car. Donnie made quick work of the financing and paperwork, and we were out the door with a new car! I've been driving my new Niro for a week and a half, and love it! More

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First car! I finally decided to buy myself my first car and my experience could not have been better. They really made my entire experience easy and fun at the s I finally decided to buy myself my first car and my experience could not have been better. They really made my entire experience easy and fun at the same time. I will definitely be recommending this dealership to anyone looking for a car! More

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Awesome The staff was great to work with will buy from them again they weren’t pushy and meet us halfway to pick up the car The staff was great to work with will buy from them again they weren’t pushy and meet us halfway to pick up the car More

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5 th time back This was our 5th time buying so I think that say it all! Love the service department, sales department, and financial department! Hope it continues to This was our 5th time buying so I think that say it all! Love the service department, sales department, and financial department! Hope it continues to be our favorite! More

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Very friendly staff Really good experience with Jean. He was professional and no pressure. I’d recommend him to my friends and family. Thanks for the guidance on my new c Really good experience with Jean. He was professional and no pressure. I’d recommend him to my friends and family. Thanks for the guidance on my new car. More

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Sales and Service could not be better I have gone to Jim Butler Kia for service on my past 2 vehicles, so when purchasing my new car, I only wanted to deal with them. Cheryl and Jean were I have gone to Jim Butler Kia for service on my past 2 vehicles, so when purchasing my new car, I only wanted to deal with them. Cheryl and Jean were wonderful to work with, full of information, and extremely helpful without being pushy. They talked to us like casual friends, not like a commission check. The ordering and pickup process were seamless and much easier than we anticipated (when we bought our last vehicle from a different dealer, we were extremely disappointed and ready to be done). They got me the exact vehicle I wanted, for the price I was expecting, quicker than anticipated. They gave us a great price for our trade in (we were prepared to haggle, but it was not necessary at all). I could not be happier with the purchase process, as well as the service department. Keith always welcomes me by name and takes care of my cars. He never tries to sell me anything that is not absolutely necessary, and helps me decide what services are needed when so I'm not spending an arm and a leg all at once. More

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Always a pleasure, no hassle, and a great experience, I just purchased my third vehicle from Jim Butler Kia, I will continue to purchase from them. I always have a wonderful experience, the employees are I just purchased my third vehicle from Jim Butler Kia, I will continue to purchase from them. I always have a wonderful experience, the employees are friendly, excellent service, and amazing vehicles. I also have all of my vehicles serviced there, the service department is excellent. I highly recommend giving them a chance when you purchase your next vehicle, you won’t regret it. More

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Very helpful and knowledgeable Jean was very helpful through the whole process and is very knowledgeable about when and how to go about deciding your options. And the finance manage Jean was very helpful through the whole process and is very knowledgeable about when and how to go about deciding your options. And the finance manager was very insightful on explaining the financial side to help me understand everything. More

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Great Experience Went to see Cheryl Cooper about trading in my 15 Rio I bought in 2016 from Jim Butler Kia for something newer and nicer. She and Terry Boelhauf both g Went to see Cheryl Cooper about trading in my 15 Rio I bought in 2016 from Jim Butler Kia for something newer and nicer. She and Terry Boelhauf both greatly assisted me in finding the best car for my budget and what I liked. Both were very friendly and helpful even during a busy rush and helped each other out in assisting me while understanding my needs. Ending up buying a 2019 Forte LXS in a nice deep sea blue with plently of features included that I enjoyed. Justin Johnson in finance helped me also a ton on getting the best deal with my goal rate in mind and then some. He helped me get the best trade in value on my 15 Rio that I could have asked for and was very professional, speedy, and friendly just like the first time I bought the 15 Rio from him. Car buying can be a little nervous for anyone but these exceptional reps all made me feel welcome and as painless as possible. Had another great experience. Also want to toss a quick shout out to Jean Silverio for remembering me from when I talked to him about a month ago during my servicing on my now old Rio. Made me feel welcome as soon as I entered. More

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