Jean Raymond
Jean Raymond at Vera Cadillac
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Jean Raymond

Sales Associate

Vera Cadillac

300 South University Drive
Pembroke Pines, FL 33025

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5.0
85 Reviews
5.0

85 Reviews

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85 Reviews of Jean Raymond

November 20, 2024

Dealership Rating
Employee Rating

Both gentlemen worked diligently to make sure I got what I wanted. Very helpful and professional. More

by cynt_is
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gabino Ramos

Nov 20, 2024

Vera Cadillac responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Jean, Gabino, and our team here at Vera Cadillac are glad to have you as a customer. Experience The Vera Difference Jorge Morales General Sales Manager

November 09, 2024

Dealership Rating
Employee Rating

Amazing service and Jean has great follow up. I would recommend Jean all the time More

by e_santurio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 10, 2024

Vera Cadillac responded

Thank you so much for your wonderful review! We are thrilled that Jean had the opportunity to provide you with great service. We thank you for choosing Vera Cadillac! Experience The Vera Difference Jorge Morales General Sales Manager

June 07, 2024

Dealership Rating
Employee Rating

Jean and Ulises provided exceptional service during my car shopping journey. Their professionalism and dedication made the entire process stress-free and enjoyable. I also want to express my appreciation More

by itabraue101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Gonzalez, Ulises Soza

Jun 08, 2024

Vera Cadillac responded

Thank you so much for your wonderful review! We are thrilled that Jean and Ulises had the opportunity to provide you with great service. We thank you for choosing Vera Cadillac! Experience The Vera Difference Jorge Morales General Sales Manager

March 07, 2024

Dealership Rating
Employee Rating

It was a ok experience, I think it could have been better. I think I should have gotten a better deal & I think my trade in value was a lot more than what they gave me. More

by leroyjr63
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jean Raymond

Mar 07, 2024

Vera Cadillac responded

Leroy, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Experience The Vera Difference Jorge Morales General Sales Manager

March 06, 2024

Dealership Rating
Employee Rating

I purchase a suv in less than a year transmission fail . in a year after lifters fail tracksion lights stability link's and everything they say warranty company they dont take responsibility for nothing. My More

by kehneil01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 06, 2024

Vera Cadillac responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Leo Pena Service Manager

March 01, 2024

Dealership Rating
Employee Rating

My wife and I had an excellent experience with salesman Jean Raymond, great customer service, very knowledgeable and courteous. More

by c.suescun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Morales, Gabino Ramos

Mar 01, 2024

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jean and our team, and we look forward to working with you again. Experience The Vera Difference Jorge Morales General Sales Manager

December 18, 2023

Dealership Rating
Employee Rating

Always courtesy. . efficient pleased with my choice of car and it’s service.. Thank you More

by valeriegrimes80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Conrad

Dec 18, 2023

Vera Cadillac responded

Valerie, We are very happy to hear Jean and Conrad provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

December 12, 2023

Dealership Rating
Employee Rating

Thankful for the exceptional service and care provided by Vera Cadillac from purchase to service. Special shoutout to Jean Raymond (Salesmen) and Gio Rubio (Service Advisor) and David(Gio’s assistant). Go More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabino Ramos , Gio Rubio and his assistant

Dec 12, 2023

Vera Cadillac responded

It has been a pleasure serving you, Jerry. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

Dec 13, 2023

Jerry responded

Glad to be a part of the team!

December 04, 2023

Dealership Rating
Employee Rating

Very pleased with the time i was able to check my car in. thanks to chris More

by LARRYPARRISH
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabino Ramos

Dec 05, 2023

Vera Cadillac responded

Thanks for sharing your thoughts about your experience with Vera Cadillac. We appreciate your business, Larry, and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

November 19, 2023

Dealership Rating
Employee Rating

The best experience I have ever had at a dealership, no hassle and every aspect of my visit and car purchase was very pleasant. More

by ahartlen001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Rivera

Nov 20, 2023

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Jorge Morales General Sales Manager

Nov 21, 2023

Vera Cadillac responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

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