Jean Jaques
Jean Jaques at Rick Case Hyundai Plantation
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Jean Jaques

Finance Manager

Rick Case Hyundai Plantation

925 N State Road 7
Fort Lauderdale, FL 33317

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rated
41 Reviews

Selling Hyundai vehicles for two years. I especially enjoy selling and driving Genesis. I love being outdoors, working out and playing Basketball - HEATLIFER. Dad to two four legged blue nose Pitbulls named Juice and OJ.

Dealership Experience

8 yrs, 8 mos

Industry Experience

8 yrs, 8 mos

Specialties & Trainings

Hyundai Learning Portal Certified

not yet
rated

41 Reviews

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41 Reviews of Jean Jaques

January 10, 2024

Dealership Rating
Employee Rating

Dear Rick Case Hyundai, Excellent experience. I want to point out 3 outstanding exployees. All 3 were serious, kind and helpful and are a credit to your dealership.. They are Jean Jaques, Pau More

by howard
Finance Experience
Recommend Dealer
Yes

November 15, 2022

Dealership Rating
Employee Rating

The Rick Case dealership team has the best customer service. I would recommend Rick Case to anyone who’s looking to buy a car without pressure and for a great deal. More

by Marie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Lazaneo

July 28, 2022

Dealership Rating
Employee Rating

Excellent service and professional performance. We were very happy and will use them again. Thanks More

by Howard
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Claude Toussaint

July 12, 2022

Dealership Rating
Employee Rating

You can’t beat their 20 year, 200,000 mile warranty! I first dealt with Juan from internet sales management who was very helpful. Then when I arrived there I met Ocean, my sales person, who was wonderfu More

by Michelle
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ocean Lacotte and Juan Duque

May 12, 2022

Dealership Rating
Employee Rating

The professionalism and dynamism of the Hyundai Plantation team were amazing. I think I made a good choice coming to you. Keep it up and you will have guaranteed customers satisfaction. More

by Rose Merceron JB
Customer Service
Friendliness
Price
Recommend Dealer
Yes

January 19, 2022

Dealership Rating
Employee Rating

They were very nice and really worked with me on my strict budget I had. The car I got is absolutely stunning! More

by Lindsey
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jhon Morelo

December 15, 2021

Dealership Rating
Employee Rating

Speak to Fares.Colin.Omar.Housinne.Joel.Omari.Joe and Robert from service dep.NoOne else!Top Professionalism More

by crystinemendoza
Customer Service
Friendliness
Price
Recommend Dealer
Yes

November 15, 2021

Dealership Rating
Employee Rating

They raiise the price from the msrp from $32235 to $35245…without explanation… They added some packages to the deal, that I have said NO…I said NO to gap insurance…but they added anyway…and then…I we More

by Ernesto Ortiz
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: James L (Sales)…..Mauricio ( James’s Boss)

Nov 15, 2021

Rick Case Hyundai Plantation responded

We are sorry to hear about your recent experience with our dealership. If you could please consider contacting our general manager Fares Abualown at faresabualown@rickcase.com or 954-377-7504, to further discuss this matter. Thank you!

Nov 15, 2021

Ernesto Ortiz responded

Hi…ALL I WANT IS WHY THE ADDED AMOUNT($3,000), TO THE MSRP…WITHOUT EXPLANATION. ALSO…TAKE OF THE DEAL, ALL THE PACKAGES THAT I SAY NO TO THEM AND THE FINANCIAL OFFICER ( JEAN JACKES), ADDED THEM TO THE CONTRACT ANYWAY…REDO THE CONTRACT AND THE $1060 THAT I PAID THE NEXT DAY FOR “ GAP INSURANCE”…ALTHOUG…WHEN WE SAW THE CONTRACT PAPERS…WHICH MY SON HAD TO UNLOAD THEM…THERE WAS THE GAP INSURANCE ALREADY ADDED. THEN…THE FINANCIAL OFFICER, SIMPLY PUT THE $1060 WITH THE $13,000 THAT I PUT AS A DOWN PAYMENT…BUT THE MONTHLY PAYMENTS…STOOD THE SAME $405. HE ( THE FINANCIAL OFFICER)…MAY HAVE TAKEN ADVANTAGE OF MY UNDERSTANDING OF THE ENGLISH LANGUAGE…I’M FROM PUERTO RICO AND MY MAIN LANGUAGE IS SPANISH…OR MY AGE 74. I’M AN 100% DISABLED COMBAT VETERAN. FROM THE VIETNAM WAR. AT THE END…I’M WILLING TO KEEP THE CAR…TAKE ALL THE EXTRA PACKAGES THAT HE CHARGE ME…THAT I SAID NO…GO BACK TO THE $32225…GIVE ME BACK THE $1060 HE CHARGED ME FOR GAP PROTECTION , THAT I HAVE ALREADY PAID FOR, AND MAKE A NEW CONTRACT. THANKS, Ernesto J. Ortiz

November 01, 2021

Dealership Rating
Employee Rating

Wonderful buying experience. Chad Dangervil, customer relations manager, called as soon as the new vehicle in the color choices I wanted came in. He worked up a deal and then reworked it and we agreed o More

by JTR
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Dangervil

Nov 02, 2021

Rick Case Hyundai Plantation responded

Thank you for your lovely review and 5-star rating! We are so glad that you had such a wonderful experience with our dealership and we hope to serve you again in the future.

October 25, 2021

Dealership Rating
Employee Rating

Fast and efficient service. Tom is the Best of the BEST! My go to.l More

by ms.boucicaut
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Omari Samuel, Tom Owen

Oct 25, 2021

Rick Case Hyundai Plantation responded

We appreciate your 5-star rating! :)

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