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Jay Turner
Jay Turner at Coastal Kia
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Jay Turner

Concierge

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.9
19 Reviews
4.9

19 Reviews

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19 Reviews of Jay Turner

March 09, 2025

Dealership Rating
Employee Rating

Easy to set up and describe service, easy to drop off car with manager. Needed service was explained and performed quickly More

by biancardi444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 10, 2025

Coastal Kia responded

Perfect! Thank you for the five star service review. We love the feedback including, "easy to set up and describe service, easy to drop off..." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need us.

January 25, 2025

Dealership Rating
Employee Rating

The service department was efficient and quick. While we waited it was comfortable, with nice accommodations. More

by rochelle.curlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman, Darren Gokey

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Jan 27, 2025

Coastal Kia responded

Thank you! We appreciate the five star service review. It is wonderful to hear you were able to take advantage of our complimentary customer lounge experience. Your compliments are greatly appreciated. Thank you for choosing Coastal Kia for your automotive service needs. We are here if you need us.

January 15, 2025

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Employee Rating

Gary, Sam, and the whole team are awesome! Always keeping my Kia in top shape. David was a good shuttle driver too. More

by WESLEYSON.SON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman, Guder "GQ" Quezada, Gary Nelson, Darren Gokey, Tony Kirschner, Marquita Best, David Knowles, Barbara Ness, Aubrey Madison

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Jan 16, 2025

Coastal Kia responded

Thank you! We truly appreciate the high marks and compliments for our team. Your review and high marks for so many of our team members are greatly appreciated. Please do not hesitate to reach out if you need us. Thanks again!

January 08, 2025

Dealership Rating
Employee Rating

Once again Sam provided friendly and competent advice on the servicing of my two KIAs. He and Bob have provided this level of service to my wife and I for the last twelve years. Couldn't ask for better! More

by Les
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman

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Jan 09, 2025

Coastal Kia responded

Thank you Les! Sam Weisman and Bob Tomlin are both true ambassadors for our customer service culture. It was thoughtful of you to recognize their efforts online. We appreciate the five star review. Thank you SO MUCH for your loyalty over the past twelve years. We are here if you need us. Thanks again!

December 25, 2024

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Employee Rating

Very prompt service, clean area, courtesy was good. Definitely will go back again for the service. More

by BAMBAM27205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darren Gokey

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Dec 26, 2024

Coastal Kia responded

Thank you! Your five star rating and compliments for our team are greatly appreciated. We love the feedback including, "very prompt service, clean area, courtesy was good." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs.

December 09, 2024

Dealership Rating
Employee Rating

The service on my car was done in a timely manner and the service person kept me informed as to what was going on with my car. More

by TONYFONTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marquita Best

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Dec 10, 2024

Coastal Kia responded

Thank you for the five star review and compliments for our service team. We appreciate you taking time to go online and rate your recent service experience. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs. We are here if you need us.

November 24, 2024

Dealership Rating
Employee Rating

The dealership is amazing. There are some wonderful people working for coastal Kia and I’m thankful I made the right choice by using them. More

by Tellahardy29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin

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Nov 25, 2024

Coastal Kia responded

Thank you! We love your comments including, "the dealership is amazing." We truly appreciate the five star review and compliments for our team. Congratulations and enjoy! We are here if you need us.

November 23, 2024

Dealership Rating
Employee Rating

I was in for my first service. Each of the service people I encountered were very courteous and helpful. My vehicle was taken back at my appointment time and I was on my way in l More

by peggy.madsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman, Gary Nelson

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Nov 26, 2024

Coastal Kia responded

Thank you for the five star service review and compliments for our service team members. Your heartfelt testimonial is greatly appreciated. We are thrilled we exceeded your expectations during your first service visit. It was thoughtful of you to share your experience online and we appreciate it. We are here if you need us.

November 14, 2024

Dealership Rating
Employee Rating

Very nice and professional. He kept me well informed. A+ service. Highly recommend. Great job! More

by Justin@coastwalkrealestate.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman

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Nov 15, 2024

Coastal Kia responded

Thank you so much! We sincerely appreciate the five star review and heartfelt feedback. We love the comments including, "very nice and professional, he kept me well informed. A+ service." It was thoughtful of you to give our Concierge Jay Turner such high marks too. Thank you for the high recommendations.

November 09, 2024

Dealership Rating
Employee Rating

Everyone were so professional from the time I dropped off my car until I got the phone call that my car was finished and ready for pickup More

by kenwcox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman, Tony Kirschner

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Nov 11, 2024

Coastal Kia responded

Great news! We love hearing this! Thank you for the five star service review and compliments for our service team. It was kind of you to go online and rate your recent experience. We appreciate it. Please do not hesitate to reach out to Sam or any of our service team members if you need us. Thanks again!

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