Hi, I'm Jay Rosen, the service manager here at Prestige Volvo. I have over 30 years of experience providing exemplary service, and pride myself on building lasting relationships with my customers. Rest assured, I will do everything I can to make your experience with us truly exceptional.
Read moreDealership Experience
22 yrs, 9 mos
Industry Experience
54 yrs, 5 mos
351 Reviews
Write a Review351 Reviews of Jay Rosen
January 09, 2023
The Service Department at Prestige Volvo is second to none. Jay Rosen and the entire staff are knowledgeable, honest and accommodating. No matter your issue, they are determined to help and won’t stop un none. Jay Rosen and the entire staff are knowledgeable, honest and accommodating. No matter your issue, they are determined to help and won’t stop until they find a solution. Thank you Jay for your professionalism and unwavering dedication to your customers. More
January 07, 2023
Friendly staff and good systems to keep my vehicle in specification. Timely and quality work. specification. Timely and quality work. More
Other Employees Tagged: Matthew Haiken, Bob Knott, Tami Santoro
December 30, 2022
Amazing staff and service! Very professional and courteous! They answer all your questions in a timely manner and ensure that you’re a happy customer. Very professional and courteous! They answer all your questions in a timely manner and ensure that you’re a happy customer. More
Other Employees Tagged: Matthew Haiken, Ryan Wasik, Tami Santoro
December 01, 2022
The service center at this dealership is beyond 100%. Jay Rosen goes above and beyond for his customers and his loyalty and customer service can't be matched. I have never had such an amazing experience Jay Rosen goes above and beyond for his customers and his loyalty and customer service can't be matched. I have never had such an amazing experience with a car service center before. They schedule pick/delivery (loaner if needed), address every issue, call and explain everything in detail (that a non car person can understand), clean the car and return it in better shape than when they got it! They are attentive and friendly and I will be forever grateful for this dealership and Jay. More
Other Employees Tagged: Jay Rosen
November 30, 2022
Excellent service each and every time. Ron and Bob are the best as well as everyone else in the sales and service department. God bless them all! everyone there deserves ten stars! **** Ron and Bob are the best as well as everyone else in the sales and service department. God bless them all! everyone there deserves ten stars! ********** More
Other Employees Tagged: Matthew Haiken, Lindsey Mastroianni, Bob Knott, Andy Mucci, Ron Landstrom
November 28, 2022
Had to bring my car in multiple times to address a glitch that seemed to be baffling to service techs etc. Jay Rosen worked diligently to find a solution and tried his hardest to accommodate my hectic schedu that seemed to be baffling to service techs etc. Jay Rosen worked diligently to find a solution and tried his hardest to accommodate my hectic schedule and find the appropriate person to fix the issue. Pleased to say his hard work paid off and so far so good, the car and all of the computer and electronic parts seem to be working as it should! More
November 18, 2022
Great dealer. Have bought and serviced our last 4 vehicles here. Tina and Lyndseyin the GM office were fantastic. Just extremely helpful. Have bought and serviced our last 4 vehicles here. Tina and Lyndseyin the GM office were fantastic. Just extremely helpful. More
Other Employees Tagged: Rich Curto, Tina Bilokin, Ron Landstrom, Jake Hughes, Ryan Wasik , Lyndsey
November 10, 2022
Prestige Volvo-excellent vehicles, great sales team, with a truly exceptional service department. This is why we have done business with Prestige for 21 years. a truly exceptional service department. This is why we have done business with Prestige for 21 years. More
Other Employees Tagged: Matthew Haiken, Pat Masone, Rich Curto, Patricia Sommerville, Bob Knott, Andy Mucci, Tina Bilokin
September 28, 2022
This is a great place to take ur car. Always courteous and me in and out as fast as possible. Everyone is good there and friendly. I had bob knott always good Always courteous and me in and out as fast as possible. Everyone is good there and friendly. I had bob knott always good More
Other Employees Tagged: Bob Knott
September 21, 2022
Jay Rosen and his team (Bob & Edgar) in the service department surpassed all possible expectations! These gentlemen helped me every step of the way; from the moment I arrived, to getting me a ride to m department surpassed all possible expectations! These gentlemen helped me every step of the way; from the moment I arrived, to getting me a ride to my rental, to working on my claim with the insurance company. Jay was easy to reach and very responsive, and even gave me his personal number. Top-notch service that will ensure a life-long customer! More
Other Employees Tagged: Bob and Edgar

