Jay Rosen | Page 19

Above and Beyond We love our Volvo XC60. Having it serviced at Prestige Volvo over these past 5 years has been a pleasure. Bob Knott and Jay Rosen have gone above an We love our Volvo XC60. Having it serviced at Prestige Volvo over these past 5 years has been a pleasure. Bob Knott and Jay Rosen have gone above and beyond addressing any issues and providing loaner cars when needed. I would definitely buy another Volvo and recommend this dealership! More

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Fast, helpful, friendly, very efficient Every time my car needed a regular service, or I had an issue with the car, Jay was extremely efficient, helpful and friendly in the end. Once I got Every time my car needed a regular service, or I had an issue with the car, Jay was extremely efficient, helpful and friendly in the end. Once I got stuck with my car because I didn't come for a software update on time; Jay came right away to help. He followed up with me later to make sure that I will come to the service. All in all, I would recommend this car dealership and especially would recommend Jay as someone who was extremely helpful to me. More

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Great Service! Totally impressed with how well they took care of me on my first visit. I was in and out quickly and they followed up with not only an explanation of Totally impressed with how well they took care of me on my first visit. I was in and out quickly and they followed up with not only an explanation of what was to be performed on the car, but also dropped the car off afterwards. More

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They are the very best! The service department ,especially man in charge of all service, is exceptional. He is friendly as well as professional and you feel cared about and t The service department ,especially man in charge of all service, is exceptional. He is friendly as well as professional and you feel cared about and taken care of More

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Service We take our 3 Volvo's there to be serviced. The Service Manager, Jay is excellent. The service is efficient and always excellent. The accommodate yo We take our 3 Volvo's there to be serviced. The Service Manager, Jay is excellent. The service is efficient and always excellent. The accommodate your schedule and make servicing the car a pleasant experience. Jay is the only reason that I purchased my last two SUV's there. More

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Impeccable Customer Service To set the context, I have leased 3 Volvos from Prestige. The sales process has always been effortless, the sales associates informed, accessible & al To set the context, I have leased 3 Volvos from Prestige. The sales process has always been effortless, the sales associates informed, accessible & always helpful. BUT they pale in comparison to the amazing customer-centric service department. Jay Rosen & his team are always willing to go the proverbial “extra mile”. Not only is Jay knowledgeable, but extremely proactive offering suggestions & insights. They recently serviced our LR2 Land Rover as well. Why? Because the Prestige team was infinitely more focused on us, the customer & their pricing substantially lower than the Land Rover dealership! Based on my myriad experiences at Prestige, I cannot recommend them more highly! Absolutely, the best. M. Hamilton Montclair, NJ More

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Prestige Volvo is There For Us It's very stressful to have to take your car in for a serious issue when you're a busy mom with kids to care for, and prestige volvo gets it. An engi It's very stressful to have to take your car in for a serious issue when you're a busy mom with kids to care for, and prestige volvo gets it. An engine error message showed up while driving with my young children and soon after my car was not driving properly. Thinking 4:30 pm was too late to get service, I called Jay to let him know what was going on anyway. "Come right in" he said. The minute I pulled up the team began diagnosing and repairing the problem. My kids got snacks and we were made to feel assured our problem would be solved, all while visiting staff who know us well. Jay and his team are experts at quickly problem solving and treat me and my family just like family. I'm a customer forever! More

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Helpful Service I was very pleased with the quality of the body and the under-the-hood work. Jay and his team were easy to work with, friendly and readily shared the I was very pleased with the quality of the body and the under-the-hood work. Jay and his team were easy to work with, friendly and readily shared their knowledge and expertise about the situation with my car. More

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Amazing Dealership!!! I took my car in for servicing this past weekend and was blown away by the service at Prestige Volvo. The service department is amazing, from answeri I took my car in for servicing this past weekend and was blown away by the service at Prestige Volvo. The service department is amazing, from answering any and all questions to making sure that my wait was as comfortable as possible. Additionally, while I was waiting for my car to be ready I noticed how the sales team, receptionist and members of the finance team interacted with the customers. I cannot recall the last time when I saw every single person at a car dealership smiling and going out of their way to create the most comfortable experience for their customers. Prestige Volvo creates an experience that is second to none! More

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Great Consistent Volvo Service! Our 2013 Volvo has been to Prestige Volvo for both maintenance and service. Jay and his team give great consistent service every time we bring the ca Our 2013 Volvo has been to Prestige Volvo for both maintenance and service. Jay and his team give great consistent service every time we bring the car in. Although we didn't purchase our car at Prestige, they treat both the car and us as if we did. I appreciate the attention to detail and the great customer service. Thank you Jay and the Prestige Volvo Service Team. More

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