Jay Roderick
Jay Roderick at Columbia Ford Kia
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Jay Roderick

Ford Sales Manager

Columbia Ford Kia

234 Willimantic Road, Route 6
Columbia, CT 06237

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4.9
88 Reviews

After 16 years in the restaurant industry, Jay made the switch to the Automotive space. He has sales, finance, and lease experience. He is certified in FORD & KIA vehicles, Commercial Trucks, as well as HEV, PHEV, & EV vehicles. He is a current resident of Groton, CT, where he resides with his wife Alexis, son Jovani, & Goldendoodle Luka. He is fluent in English, Spanish, & Greek. He is also an audio engineer, a musician, and dreams of being a scratch golfer one day (a man can dream!) For all of your New and Pre-owned vehicle needs, he's your guy!

Dealership Experience

2 yrs, 2 mos

Industry Experience

5 yrs, 2 mos

Specialties & Trainings

KIA SALES ELITE 2021, 2022, 2023

LEGION OF LEADERS PLATINUM 2023

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4.9

88 Reviews

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88 Reviews of Jay Roderick

February 12, 2025

Dealership Rating
Employee Rating

They all lie ! !!!! I call to speak to finance 3 days before pickup NOBODY ever replied till I stated the night before I won`t make trip unless I speak with finance! More

by John D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jimmie Bletsch

Feb 12, 2025

Columbia Ford Kia responded

John, thanks for the candid review. We understand that communication can be difficult and is normally the cause of issues, either miscommunication or lack thereof. In this case, yes, Jake in our Finance department went wrong by not returning your call the same day after you left a voicemail, I will agree with you there. (He did leave a message the following 2 days for you PRIOR to your scheduled pickup date. The day you left a message for the Finance Department was the SAME day you had already spoken with your sales consultant Ryan and the sales manager Jimmie with whom you had months of conversations with leading up to your custom order F150 arriving at our door step. I guess my confusion is, why wouldn't you simply call back and request to speak with Jimmie or send him a text as you had been in October, November, December and January. You stated you drove 2 hours and 40 minutes to see the truck "dirty" at 10:45, that truck was in the wash bay starting at 10:19am and rolled out at 11;10 (per my camera system) at no time did I see your truck with MASS tags roll through the lot, from 8am until 11:30am, I do believe we are not the ones bending the truth. It is not reasonable to drive 2 hours and 40 minutes to say you "saw the truck" at 10:45 when I have clear proof that didn't happen. That truck was prepped and ready to go for you at your scheduled time to pickup at 11:00. Jake in finance called you back in response to your message the following 2 days after you left a voicemail for him. Jimmie called you after he found out you were upset, Jared (other sales manager) called and emailed you in the trailing days. I have personally left you 3 voicemails of which you have not returned. Business is a 2 way street. Leave all the bad reviews you want but we have tried to be nothing but helpful. We did everything a normal person would expect us to do, gave you a more-than-reasonable deal, stayed in communication, setup your scheduled time to arrive at the dealership and had the truck prepared for that time. Please keep your gaslighting to yourself and return my call for once, it goes both ways! Best, Eric

February 10, 2025

Dealership Rating
Employee Rating

Columbia went out of their way to help me buy and ship my 2018 Ford Escape Titanium to my home in Vermont. My sincere thanks to Mike, Jay and Eric.Special thanks to the folks who did the registration, taxes, More

by cvillanu01247
Recommend Dealer
Yes

Other Employees Tagged: Eric Gates, Michael Devine

February 01, 2025

Dealership Rating
Employee Rating

Good dealership, relatively knowledgeable staff. Vehicle (2024 F150 STX) was as I expected and enjoying approximately six months of driving great Ford. More

by dja1962
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jake Gurzler, Michael Devine

January 30, 2025

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Employee Rating

Great dealership experience for our new Kia purchase. Thank you Ryan and team for your professionalism. More

by pshaine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 18, 2025

Dealership Rating
Employee Rating

Columbia Ford Kia stepped up to the plate to get me into my new new car in 24 hours right after the holidays. They never pressured me into buying and assisted me with trading in my old car. They are kind, c More

by astewart5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 05, 2025

Dealership Rating
Employee Rating

I had been looking for a used explorer for 7+ mths when I found one I liked at Columbia Ford online. I was contacted by Adam but stated I wasn’t sure when I could get there, he was not pushy at all, he just More

by Bethy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 01, 2025

Dealership Rating
Employee Rating

Walked in just wanting to look at cars and walked out with a new 2025 k5 lease More

by c_lancer2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Corey Primeaux

Jan 01, 2025

c_lancer2 responded

Lovely people. Kind and didnt xx.

December 14, 2024

Dealership Rating
Employee Rating

This is my second time working with Columbia Ford and it was exceptional. Erin was great! She was very personable and made sure any questions I had were answered whether by her or by a team member. Thank yo More

by Ashley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 06, 2024

Dealership Rating
Employee Rating

Amended: sometimes you have a rough experience and the company never recovers, but not in this case. Columbia Ford recovered from a fall like an olympic gymnast. I left the dealership without everything " More

by davidfrates
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 26, 2024

Dealership Rating
Employee Rating

Such an awesome guy to work with. He somehow made signing massive amounts of paperwork…fun? Will absolutely love working with Jake again More

by Nicolep
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jake Gurzler , Corey Primeaux

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