Dealership Experience
3 yrs, 6 mos
182 Reviews
Write a Review182 Reviews of Jay Ahmed
December 21, 2024
Great costumer service and great Transparent and family team thanks Honda of Tom’s river family team thanks Honda of Tom’s river More
Other Employees Tagged: Adel Kamel, Carlos Vizcaino Martinez, Mario Avile
December 19, 2024
Dealership was professional and courteous. I would absolutely go back for service and possibly purchase another Honda. These people were great. I would absolutely go back for service and possibly purchase another Honda. These people were great. More
Other Employees Tagged: Robert Helle, Mario Avile, Mark Gianchiglia
December 09, 2024
I have purchased cars in the past and have never had such a feeling of extortion from any Dealership I’ve dealt with. Prior to me coming to the dealership it was well known that I was paying cash. The sales a feeling of extortion from any Dealership I’ve dealt with. Prior to me coming to the dealership it was well known that I was paying cash. The sales person tried to convince me to finance the car for three months , I expressed that would be crazy for me to pay interest on a car when I’m paying for it outright. When I arrived at the dealership, the sales person gave me the “bottom line“ which included a $933 surcharge because I was paying cash. CRAZY! I refused and told them I was out…they reconsidered, but they lowballed me on my trade-in telling me that the chipped paint on my rear bumper couldn’t be sanded down and repainted ,that the entire bumper would need to be replaced. She told me it would cost them $4000 for the job!! Total crap! The sales person kept telling me they weren’t making money on this car because truecar had it listed at the price they did. That sales person then had to leave for a doctors appointment and another sales person picked up almost an hour later to have me sign paperwork and provide the payment. I was handed the keys to the car and I asked if I was getting another set of keys. They asked me if this was a CPO, I told him that it was and when they came back to me again, I was informed it was not a CPO! The dealership told me that truecar is responsible for what is put on the site and the dealership has no control. The salesperson stated that because it says that it is certified pre owned only means that the CPO is available if I purchase it for $1900!! I spoke to TrueCar and they informed me that the information that’s on the site is provided by the dealership and if the dealership says it is a certified preowned car, that’s what I should have received. My car was also delivered with a “This car is a certified preowned vehicle from Honda of Tom’s River“ tag on the front of it! Truecar was going to notify the dealership of my complaint and the discrepancies the dealership reported about the management of the TrueCar site. True car felt that someone should be reaching out to me to make this right, but as of this time, I have not heard anything from the dealership. I feel the dealership should honor what was listed and certify this vehicle as certified pre-owned. As far as everything else is concerned, I would like the dealership to offer me an extended warranty on them! More
Other Employees Tagged: Emily Seaman , Lisa, Lexi, Delia. I believe there was a gentleman named Frankie on the sales floor who seem to understand my frustration and just wanted me to be happy with my new vehicle.
December 08, 2024
Very helpful solve the problem got the car back quick kept in contact with me at all times kept in contact with me at all times More
Other Employees Tagged: Robert Helle, Mario Avile, Darlene Keats, Mark Gianchiglia
December 07, 2024
Respectfully one of the greatest car salesmen I have ever dealt with. Would Give 10 stars if possible dealt with. Would Give 10 stars if possible More
Other Employees Tagged: Doug Lazaro
December 04, 2024
The staff is profressional and accommodating. They keep you informed about what's going on and are very friendly They keep you informed about what's going on and are very friendly More
Other Employees Tagged: Dean Textor
November 26, 2024
I have had the pleasure of working with Mark Gianchiglia and Jay Ahmed. What a great experience that was! They took their time to help me get the car I wanted within my budget. They combined professionalism and Jay Ahmed. What a great experience that was! They took their time to help me get the car I wanted within my budget. They combined professionalism with kindness, patience, and understanding. I would recommend going to Honda of Toms River if you are looking for a car. They are the best! Beata Zavatsky More
Other Employees Tagged: Mark Gianchiglia
November 24, 2024
Service very quick. Pleasant environment. Location convenient for me cause came from out of area. Pleasant environment. Location convenient for me cause came from out of area. More
Other Employees Tagged: Alec Deitch, Mario Avile, Manny Martinez
November 22, 2024
Frannki was wonderful! He made it super easy and less anxiety inducing, he truly made this experience a lot more enjoyable than I anticipated. He made it super easy and less anxiety inducing, he truly made this experience a lot more enjoyable than I anticipated. More
Other Employees Tagged: Adel Kamel , Frannki
November 22, 2024
Jonathan was wonderful to work with! I am such an indecisive person and he really worked a great deal that I couldn’t walk away from. Even after the sale of my car he stayed in touch and I am such an indecisive person and he really worked a great deal that I couldn’t walk away from. Even after the sale of my car he stayed in touch and answered any questions that I had. I couldn’t recommend Jonathan enough! More
Other Employees Tagged: Emily Seaman , Jonathan Malave