Jawon Shaw

Good people and good service. This is the second time buying a car from here. I feel like family. I don't plan on shopping anywhere else. the experience is as good as it gets. This is the second time buying a car from here. I feel like family. I don't plan on shopping anywhere else. the experience is as good as it gets. More

by mdwilson2034 Verified Customer Verified Customer

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I had a smooth process, Dey was my sales lady and she was awesome and communicative. Super helpful and friendly! awesome and communicative. Super helpful and friendly! More

by syrios814 Verified Customer Verified Customer

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Exceptional customer service. Sales representative Ajewel was wonderful and well informed. Give her a raise. Sales representative Ajewel was wonderful and well informed. Give her a raise. More

by UKPBAKER Verified Customer Verified Customer

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Great great great great great great great great great great great great great great great great great great great great great More

by briuncahart Verified Customer Verified Customer

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This is the best dealership I have ever been too…thank you for your service you for your service More

by landnatavius12 Verified Customer Verified Customer

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Great customer service love the fast passing o waiting long time .people and the team are top tier long time .people and the team are top tier More

by britgreen28 Verified Customer Verified Customer

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My sales person was extremely knowledgeable and helpful. He was friendly and made the process Easy and efficient He was friendly and made the process Easy and efficient More

by samuel.campbell Verified Customer Verified Customer

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Jawon Shaw was an amazing salesman. He went above and beyond. However, I have my reservations about the dealership. I bought my car on Nov 30th and today Dec 31st, I found out the deale He went above and beyond. However, I have my reservations about the dealership. I bought my car on Nov 30th and today Dec 31st, I found out the dealership just submitted the registration to the County Tag Office when I called to find out why I hadn’t received my license plates. Obviously, the Business Manager Kenneth Dukes dropped the ball. On top of that, I took my car in on Dec 6th for a recall that you’d think they would have took care of while the car was sitting on their lot. Well as of now the recall has not yet been resolved although they claimed to have fixed the issue while I sat there. And I’ve called them three times over the last few weeks and I’m waiting on the warranty paperwork work from Service Advisor Jeril Lymon. This is very concerning considering I purchased a used 2023 Kia Telluride from this dealership and I’m still waiting for Chase the Service Manager to reach out to me when the replacement weather stripping is back in stock and available for for vehicle as promised. One thing I can say is Chase came through on replacing the roof racks that were missing keys at the time of purchase. However, I am willing to change the dealership rating if/when the service dealership resolves the issues I’ve listed. More

by MAE54 Verified Customer Verified Customer

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Excellent service. Attendant was at my car to service me for my appointment as soon as I arrived. Attendant was at my car to service me for my appointment as soon as I arrived. More

by Candyce Guy-Johnson Verified Customer Verified Customer

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Horrible service and horrible communication. They kept our car for 5 months and fixed nothing. They kept sending us emails that it was repaired and they never fixed anything. One time we came to They kept our car for 5 months and fixed nothing. They kept sending us emails that it was repaired and they never fixed anything. One time we came to see what was going on and they told us “a part was missing” and asked us where it was. We explained nothing was missing when we dropped it off. They later found it in their mechanic shop area. We felt with over 3 managers and 5 specialist. Every-time we got a new promise but nothing was ever fulfilled. We had to call corporate twice. It was a horrible experience. To the point I don’t ever buy another Kia again. Just to be sure I don’t have to deal with them. I absolutely hated dealing with them. They never picked up the phone. They never called when they said they would. Everytime I wanted some king of update, I had to drive an hour up there everytime to talk face to face because they never called back or picked up the phone. Just horrible. More

by info@jscreativegroup.com Verified Customer Verified Customer

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