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Jawon Shaw
Refer Me
1,060 Reviews
Dealership Experience
9 yrs, 2 mos
Industry Experience
12 yrs, 2 mos
Languages Spoken
English
1,060 Reviews
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1060 Reviews of Jawon Shaw
Verified Customer
December 31, 2024
Jawon Shaw was an amazing salesman. He went above and beyond. However, I have my reservations about the dealership. I bought my car on Nov 30th and today Dec 31st, I found out the deale He went above and beyond. However, I have my reservations about the dealership. I bought my car on Nov 30th and today Dec 31st, I found out the dealership just submitted the registration to the County Tag Office when I called to find out why I hadn’t received my license plates. Obviously, the Business Manager Kenneth Dukes dropped the ball. On top of that, I took my car in on Dec 6th for a recall that you’d think they would have took care of while the car was sitting on their lot. Well as of now the recall has not yet been resolved although they claimed to have fixed the issue while I sat there. And I’ve called them three times over the last few weeks and I’m waiting on the warranty paperwork work from Service Advisor Jeril Lymon. This is very concerning considering I purchased a used 2023 Kia Telluride from this dealership and I’m still waiting for Chase the Service Manager to reach out to me when the replacement weather stripping is back in stock and available for for vehicle as promised. One thing I can say is Chase came through on replacing the roof racks that were missing keys at the time of purchase. However, I am willing to change the dealership rating if/when the service dealership resolves the issues I’ve listed. More
by MAE54
Other Employees Tagged: Kenneth Dukes; Chase; Jeril Lymon
December 28, 2024
Horrible service and horrible communication. They kept our car for 5 months and fixed nothing. They kept sending us emails that it was repaired and they never fixed anything. One time we came to They kept our car for 5 months and fixed nothing. They kept sending us emails that it was repaired and they never fixed anything. One time we came to see what was going on and they told us “a part was missing” and asked us where it was. We explained nothing was missing when we dropped it off. They later found it in their mechanic shop area. We felt with over 3 managers and 5 specialist. Every-time we got a new promise but nothing was ever fulfilled. We had to call corporate twice. It was a horrible experience. To the point I don’t ever buy another Kia again. Just to be sure I don’t have to deal with them. I absolutely hated dealing with them. They never picked up the phone. They never called when they said they would. Everytime I wanted some king of update, I had to drive an hour up there everytime to talk face to face because they never called back or picked up the phone. Just horrible. More
by info@jscreativegroup.com
Other Employees Tagged: Saumil Bhatt, Jerry Howell, Jeremiah Bivens, Jerome Bigby, Kavonte Ivery, Kedarius Peoples, CJ Turner
November 09, 2024
This is our 3rd time coming back to ALM Kia and interacting with Jawon and team! Nothing but Total professionalism and they got us what we needed and asked for. Total professionalism from the begin interacting with Jawon and team! Nothing but Total professionalism and they got us what we needed and asked for. Total professionalism from the beginning of the process to the end! Keep it up! More
by cyntddavis66
Other Employees Tagged: Stefonne Jenkins
November 08, 2024
Juwon Shaw was the best sales rep ever got me in and got me out I have recommended every one I know who needs a vehicle! If you need a car and need it quick Juwon is the person to go too! Ask for him at ALM me out I have recommended every one I know who needs a vehicle! If you need a car and need it quick Juwon is the person to go too! Ask for him at ALM SOUTH I REPEAT ASK FOR HIM HE HAD ME FINISHED IN A COUPLE HOURS AND HELP CHANGE MY LIFE TRAJECTORY. THANK YOU FOR ALL YOU DO AND ALL YOU'VE DONE. IF YOU NEED A CAR JUWON IS THE GUY, GREAT DEALS, GREAT OFFERS, BEST ALL AROUND. KEEP UP THE GOOD WORK AT ALM! More
by hartbriunca
October 28, 2024
I regret to inform you that my experience with this dealership did not meet my expectations. I cannot recommend this dealership to others, and I advise potential customers to consider their options car dealership did not meet my expectations. I cannot recommend this dealership to others, and I advise potential customers to consider their options carefully before making a purchase here. My impression is that the professionalism exhibited by the staff was lacking, which contributed to my dissatisfaction. In my opinion, Alm Kia does not represent the standards one might hope for in a car dealership. More
by natcator80
Other Employees Tagged: Jerry Howell, Jeremiah Bivens, Jerome Bigby, Kavonte Ivery, Kedarius Peoples , Jasmine Branch, Stacy Brown, Benjamin Rieves, Marc Romage
October 27, 2024
Customer service is friendly. Dealer is always clean. Waiting area is spacious with coffee for customers. Keep you updated with text regarding your vehicle Dealer is always clean. Waiting area is spacious with coffee for customers. Keep you updated with text regarding your vehicle More
by nicolehanson2006
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