Javier Munoz

I have leased cars for many years but I decided to purchase a new Highlander Hybrid Limited on this go around. I had looked at many comparable suvs and none came close to the drive and styling of the purchase a new Highlander Hybrid Limited on this go around. I had looked at many comparable suvs and none came close to the drive and styling of the Highlander. I had even visited a few local Toyota dealerships and Empire Toyota of Huntington was simply the best choice. I’d like to highlight the staff who were the basis of making this dealership such a pleasure. Chelsie Aragon was my salesperson. She was knowledgeable, well spoken and attentive to my needs. From making my deal to driving off in my new car, she was completely hands on. She even helped me move the things from my old car into the new one. I have a young child, there are a lot of things! After taking delivery just yesterday, she has already reached out to let me know she is available if I have any questions or need anything at all. Chelsie, thank you for everything!!!!! I am sure you will have great success in this industry. The whole management team made an impression as well which was honestly unexpected and made for an even better experience. Larry Velasquez in finance was both professional and relatable, I have never had a good time in a finance office before. He did an amazing job getting me the best rate possible which is no easy task these days. Javier Munoz the General Sales Manager, worked with Chelsie when I first came in to discuss a possible deal; again, professional and enjoyable. Sham Carty one of the sales managers, contacted me the day prior to my delivery to assure me that my new Highlander was being prepped for my pickup the following day. Blake Heller the preowned manager, gave me a fair value for the car I had previously leased to purchase for his inventory. Nothing agreed to changed when my new car arrived, which had been my experience at other dealerships. Finally, Mark Feuer the GM of the dealership, congratulated me on my new Highlander as I was about to leave. Even if he didn’t do that I would have been impressed by him as hands down, he leads the best car dealership staff I have ever dealt with in my 25+ years of car leasing/buying. Thank you Empire Toyota of Huntington. I will for sure recommend you to everyone who is looking for a car. More

Report | Print

excellent dealership. Yoelis Fernandez did an outstanding job. Very knowledgeable and helpful. When you want a Toyota, Empire and Yoelis can't be beat! Yoelis Fernandez did an outstanding job. Very knowledgeable and helpful. When you want a Toyota, Empire and Yoelis can't be beat! More

by tucker9 Verified Customer Verified Customer

Report | Print

We had the most wonderful experience with at Empire Toyota! The customer service provided from the sales staff, management and finance department is to be commended. I've never bought a car this quick Toyota! The customer service provided from the sales staff, management and finance department is to be commended. I've never bought a car this quick and easy. I highly recommend this dealership and specifically Cesar as the sales person! More

Report | Print

Yoelis made my buying experience very pleasant. The first time I went, he showed me different models, then explained why or why not they would work for me after asking what I needed. I went back to The first time I went, he showed me different models, then explained why or why not they would work for me after asking what I needed. I went back to Yoelis at Empire Toyota again a few weeks later. He has patience, knowledge and he is just an all around wonderful, caring man that cares more about the consumer than making a sale. Again, he showed me what they had in stock and let me test drive the car. He called me before the 2 weeks I was told I had to wait. I went in, the car was waiting for me right outside the door. He then sat in the car with me, explained every button before going for another test drive. He didn't let me leave the dealership before all my questions were answered. Not once did he seem upset that I was wasting his time and I was there for some time both times. In fact I had a question 3 days after purchasing my car and I texted him. Within minutes he answered me and it was a Sunday evening no less. Truly a superb agent. I highly recommend anyone to go see Yoelis Fernandez when buying your car. You won't be sorry, More

Report | Print

Unbelievably friendly and knowledgable staff. Felt very comfortable doing business there. They were willing to work with me and got me in the car I wanted at a reasonable price. I will absolutely Felt very comfortable doing business there. They were willing to work with me and got me in the car I wanted at a reasonable price. I will absolutely go back next time I need a car. More

Report | Print

Easy and efficient service - was in and out of the dealership quickly and back on the road! dealership quickly and back on the road! More

by DANIEL.SCHRAFEL Verified Customer Verified Customer

Report | Print

Service department was very good got back and was helpful and reached out to me on issues. helpful and reached out to me on issues. More

by PACCIANO Verified Customer Verified Customer

Report | Print

Everything went extremely smooth May was excellent would hope to deal with her again. Service area was very welcoming hope to deal with her again. Service area was very welcoming More

by whosnext0 Verified Customer Verified Customer

Report | Print

The service provided by Omar and Sham (finance team) was refreshing. They were patient and incredibly helpful in ensuring that I received the best deal possible. refreshing. They were patient and incredibly helpful in ensuring that I received the best deal possible. More

Report | Print

Great customer service at Empire Toyota of Huntington. Thank you Cesar Sandoval for all of your help! Thank you Cesar Sandoval for all of your help! More

Report | Print