Jason Saephanh | Page 16

I purchased my 2013 Prius at this dealership and have I purchased my 2013 Prius at this dealership and have continued to use it for routine maintenance and service. Never had a bad experience. Very eff I purchased my 2013 Prius at this dealership and have continued to use it for routine maintenance and service. Never had a bad experience. Very efficient operation and a helpful staff. COVID-19 made it a bit more cumbersome to get an appointment and get checked in, but overall it was still and excellent experience. More

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My first time bringing the car in for maintenance. Really appreciate the time and the effort. Great customer service. Look forward to the next visit. NOTE: Listing Colette Shouger because I never Really appreciate the time and the effort. Great customer service. Look forward to the next visit. NOTE: Listing Colette Shouger because I never had chance to rate her. She gets 5 stars for great customer attention and sensitivity to my needs/time schedule. Would have never purchased car at this dealership if it were not for her. More

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I brought my 2012 Prius to have the battery recharged. It was the original battery, 10 years old, warranty 3 years. I was told by the service agent that they would check to see if my battery would hold It was the original battery, 10 years old, warranty 3 years. I was told by the service agent that they would check to see if my battery would hold charge and if not, I would have the option of replacing. He gave me the price of a new battery and told me the warranty is for 7 years. I decided to give the service team the go ahead to replace the battery if needed. I really appreciated being given the option. The service team tried twice to charge my old battery but it did not hold the charge. So I got a new battery. More

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6 month maintenance Jason Saephanh was very pleasant and the wait time for my vehicle was minimal. Waiting area was clean and there was social distancing. Jason went ove Jason Saephanh was very pleasant and the wait time for my vehicle was minimal. Waiting area was clean and there was social distancing. Jason went over everything that was done to the vehicle. More

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Service was great. I was able to leave my car earlier than app and still was done as expected. Jason was very helpful and friendly than app and still was done as expected. Jason was very helpful and friendly More

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Always courteous and helpful. I have been coming to this location for my vehicle maintenance for decades and have always been met with professional and friendly staff! I appreciate I have been coming to this location for my vehicle maintenance for decades and have always been met with professional and friendly staff! I appreciate the cleanliness of the showroom, so I don't mind waiting inside for the work to be performed. Many thanks! More

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The service crew, especially Jason, did an outstanding job. My visit was quick and efficient. Jason was very curtious and helpful. I will continue to use Maita Service department. job. My visit was quick and efficient. Jason was very curtious and helpful. I will continue to use Maita Service department. More

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Very friendly and respectful. Also appreciated the information presented in an understandable way. I was informed and kept informed while waiting That’s why I have my services done at Maita information presented in an understandable way. I was informed and kept informed while waiting That’s why I have my services done at Maita More

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Great customer service Jason was wonderful, he explained everything to me and what they would be doing. I received a text and then a call confirming the car was ready for p Jason was wonderful, he explained everything to me and what they would be doing. I received a text and then a call confirming the car was ready for pickup. More

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Service experience thank you Jason for arranging to have my car delivered to my home after repair. I have been quarantined with no way to pick it up. thank you Jason for arranging to have my car delivered to my home after repair. I have been quarantined with no way to pick it up. More

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