Jason Pickering
Jason Pickering at Crest Volvo Cars
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Jason Pickering

Managing Partner

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

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5.0
6 Reviews

Dealership Experience

1 yr, 11 mos

Industry Experience

29 yrs, 4 mos

Languages Spoken

English English

5.0

6 Reviews

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6 Reviews of Jason Pickering

August 27, 2024

Dealership Rating
Employee Rating

Great service. Outstanding Finance department very professional finance manager. Thank you Rachel and Billy for all your help. More

by Ibragim Ganeyev
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 29, 2024

Crest Volvo Cars responded

Thank you for your wonderful review! We’re delighted to hear that you had an outstanding experience with our finance department. Rachel and Billy will be thrilled to know that their professionalism and assistance made a positive impression. If you need any further assistance or have any questions in the future, please don’t hesitate to reach out. We appreciate your support and look forward to serving you again!

July 22, 2024

Dealership Rating
Employee Rating

Ricardo Riojas was A DREAM to work with. I am an Oklahoma customer who Ricardo made feel like the Red River was just across the street! Ricardo sent extra pictures and videos (since I couldn More

by Cathy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Locke Reynolds, Ricardo Riojas

Jul 26, 2024

Crest Volvo Cars responded

Thank you so much for your wonderful review! We’re thrilled to hear that Ricardo made your experience so seamless and enjoyable, even from afar. His dedication to providing extra photos and videos, along with his patience and professionalism, truly exemplifies excellent customer service. We’re delighted that everything went smoothly and that you love Crest Volvo Cars. We’ll be sure to pass along your high praise to Ricardo. If you need anything else, don’t hesitate to reach out!

December 07, 2023

Dealership Rating
Employee Rating

Crest Volvo consistently makes every effort to elevate customer satisfaction, whether we’re dealing with management, Finance, Sales, or Service. We strive to extend our relationship with dealership becaus More

by Fred
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 13, 2023

Crest Volvo Cars responded

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support!

May 27, 2023

Dealership Rating
Employee Rating

We have had a few issues with our Volvo XC90 Recharge over the two years we've been leasing it, and two of those have been directly related to the dealership. While these issues would have prompted a 1 s More

by YogaTina
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2023

Crest Volvo Cars responded

Thank you for your review!

March 30, 2023

Dealership Rating
Employee Rating

As always, the Crest Volvo team is professional, knowledgeable and very easy to work with getting a new Volvo! Awesome job by all. Thanks for a great deal!! More

by Todd L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lyn Ford , Braeden Breysacher, Jeremy Hernandez, Jackson Owens

Mar 31, 2023

Crest Volvo Cars responded

Thank you for your five-star review!

February 16, 2023

Dealership Rating
Employee Rating

UPDATE: The dealer principal, Jason, got involved after this review was posted and immediately offered to purchase the vehicle back with no questions asked. I purchased a sign unseen 2021 Certified Pre More

by matthaney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Rachael Mergott, Max Caplin , Sam Hilou

Feb 16, 2023

Crest Volvo Cars responded

Matt, I am very sorry to hear that we did not meet your expectations and for that I appoligize. We will use this situation to train the staff and strive for improvement in the future. I am happy to offer you a solution with a professional detail with pick up and delivery to your home or a complete refund of the purchase. Please let me know what we can do to make this right. Please call me on my personal cell @ 214-620-5788 at your convenience. Jason Pickering Managing Partner at Crest Volvo

Feb 23, 2023

matthaney responded

Jason- THANK YOU for owning this mistake and handling things the way you did. I appreciate your willingness to take ownership and resolve the problem by refunding my money and taking the vehicle back. Thank you

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