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Jason Jakubowski
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122 Reviews
122 Reviews
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122 Reviews of Jason Jakubowski
March 04, 2025
Amazing experience. I was told what services were due, how much each service would cost and an ETA. I was given a shuttle back to my house until the car was ready and I I was told what services were due, how much each service would cost and an ETA. I was given a shuttle back to my house until the car was ready and I love the video the technician provided detailing what the car needs and what his process was for the fixes he would apply More
by SAMERABUKHALED
Verified CustomerOther Employees Tagged: Dion Grace, James Hatchett, Richard Pool, Tony Scanlon, Nick Shellberg
February 25, 2025
Always great quick service. No wait when I make an appointment. Thanks Tony for getting me in and taking care of my service No wait when I make an appointment. Thanks Tony for getting me in and taking care of my service More
by Tom Wilson
Other Employees Tagged: Mark Bugajski, Dion Grace, James Hatchett, Richard Pool, Tony Scanlon, Nick Shellberg
February 25, 2025
I'm extremely grateful to have Jason as my service advisor every year. He is really good at providing updates and making sure my X5 gets the attention it needs. I look forward to working with Jason advisor every year. He is really good at providing updates and making sure my X5 gets the attention it needs. I look forward to working with Jason again next year. Thank you! More
by JERAMIERYAN
February 19, 2025
Great service overall. Jason explained the issue and worked with me and my insurance to get it fixed. I would recommend more proactiveness from the service department. Jason explained the issue and worked with me and my insurance to get it fixed. I would recommend more proactiveness from the service department. More
by ANASALAMI25
Other Employees Tagged: Tony Scanlon
February 13, 2025
Prompt and good service . On time, full inspection was done , the car was washed thereafter, all in less than an hour. On time, full inspection was done , the car was washed thereafter, all in less than an hour. More
by HASSANAZAR
Other Employees Tagged: Dion Grace, James Hatchett, Richard Pool, Tony Scanlon, Nick Shellberg
February 10, 2025
Jason was terrific. I left my car the night before my service appointment with a damaged tire I got on my way home from work. He called immediately the next morning info I left my car the night before my service appointment with a damaged tire I got on my way home from work. He called immediately the next morning informing me was handling the claim. He followed up with me throughout the day with status on the claim approval, timing on the delivery of the new tire and timing on completion of the repair. He had the car repaired and available that same evening. He also took upon himself while he already had the car at the dealership to do the next required service interval as it was close to the milage requirement. This saved me the time and inconvenience of having to make another appointment to do that service. This was very much appreciated and a heads up move. He also offered to arrange free transportation to the dealership that evening when I mentioned I was having difficulty arranging transportation to the dealership with my wife out of town. that was much appreciated. This is the second time Jason has handled a tire claim on my car due to a road hazard and his quick response in getting this stressful situation resolved for me has been impeccable. I really appreciate the way Jason has handled these matters for me and got my car back to so quickly. More
by cahould
