Jan Rodriguez
Jan Rodriguez at Marino Chrysler Jeep Dodge
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Jan Rodriguez

Service Advisor

Marino Chrysler Jeep Dodge

5133 West Irving Park Road
Chicago, IL 60641

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4.7
33 Reviews
4.7

33 Reviews

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33 Reviews of Jan Rodriguez

December 20, 2024

Dealership Rating
Employee Rating

Carlos M. was very helpful, patient and knowledgeable in helping me find the vehicle I wanted More

by Honeybun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 02, 2024

Dealership Rating
Employee Rating

Such a great sales and service department. We just bought our 4th Jeep there and would go again. More

by ben.cook55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Rodriguez, James Ebe, Jose Quezada , Michael Junay

Oct 03, 2024

Marino Chrysler Jeep Dodge responded

Thank you Ben!

September 28, 2024

Dealership Rating
Employee Rating

Words can’t express my gratitude and love for Tony, JC, Joe T. and the entire Marino team! For 13 years, my family, friends and I have trusted Marino for every Jeep, Chrysler and Dodge purchase. Every More

by Ashley Crawford
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 02, 2024

Marino Chrysler Jeep Dodge responded

Thank you so much for taking the time out of your day to leave us this awesome review Ash, we can't tell you how much we appreciate it.

August 23, 2024

Dealership Rating
Employee Rating

JC is the absolute best! Two car purchases within six months with no hassle, no wait, and no anxiety. JC makes his office so welcoming and the process worrisome. Thank you fo More

by Cinthia Serna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JC Alvarado

Aug 27, 2024

Marino Chrysler Jeep Dodge responded

Thank you so much for the kind review Cinthia. JC is one of our most tenured employees and we couldn't be happier to hear that he's still consistently going above and beyond for his customers. Thank you so much for your business.

April 26, 2024

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Great service, friendly and knowledgeable sales team; Kenny my sales person great and took a lot of time with me prior, during and after the sale to be sure everything was good! Clean facility! More

by Theresa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 30, 2024

Marino Chrysler Jeep Dodge responded

Thank you Theresa! We appreciate you taking the time to leave Kenny and the team such a kind review! We're so happy to hear that you had such a great experience with them.

April 18, 2024

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Employee Rating

Gracias por la ayuda JC muy contento por el servicio y atención te lo agradezco More

by Fer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 19, 2024

Marino Chrysler Jeep Dodge responded

Gracias Fer!

March 20, 2024

Dealership Rating
Employee Rating

JC goes above and beyond for his clients! I went into Marino so stressed and overwhelmed about trading in my car and whether or not I was going to be able to get a new car. JC made it possibl More

by Cinthia Serna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 22, 2024

Marino Chrysler Jeep Dodge responded

Thank you so very much for this review Cinthia. We absolutely could not be happier to hear that JC took such great care of you, and that you're so happy with your purchase and the experience you had. JC is truly one of our best, and his reviews consistently demonstrate why. Thank you again so much on behalf of the store, and JC for your business.

December 12, 2023

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Employee Rating

Good dealer, however their service department not so much. I’ve took my car in four times due to squeaky breaks same advisor each time (JAN). 1st time I was told front brakes and rotors needed changing, More

by vargasmichelle234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2023

Marino Chrysler Jeep Dodge responded

Hey Michelle, I'm very sorry to hear that we're having trouble diagnosing your vehicle and getting it repaired promptly for you. We'd certainly like to try and do anything we can to get this resolved once and for all for you. Our Service Director Bob is going to try and reach out to you to see what we can do to get you taken care of, thank you for your patience.

March 21, 2023

Dealership Rating
Employee Rating

Carlos, was very cool and transparent. Explained everything clearly. Allowed me to test drive the vehicle. Kept it realistic when it came to payments and what they would be able to do. Car More

by Josh1710
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Rodriguez, Edwin Rivera, Jose Quezada, CARLOS MARINO , Pete Babani, Kal Djendov

Mar 21, 2023

Marino Chrysler Jeep Dodge responded

Thank you so much for taking the time out of your day to write us such a kind and thoughtful review Josh. We truly appreciate your kind words, they always mean a lot in this day and age. Thank you very much for your business.

January 04, 2023

Dealership Rating
Employee Rating

Service gentleman Jose was great! !!!!! He will be the only person I deal with when bringing my car in to for any service…. More

by jlgsaf7071
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 04, 2023

Marino Chrysler Jeep Dodge responded

Thanks JL! Glad to hear Jose is your go to guy! The service team doesn't always get the love they deserve, so they really appreciate the shout out we can assure you :)

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