Jamie Warren

General Manager Jamie Warren provided excellent customer service! After we agreed on the sale he took me to Pablo who continued the great customer experience. service! After we agreed on the sale he took me to Pablo who continued the great customer experience. More

by MC1113 Verified Customer Verified Customer

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Good customer service. Went in for service and they kept me updated of what was going on. Went in for service and they kept me updated of what was going on. More

by MC1113 Verified Customer Verified Customer

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Always extremely helpful, best prices and service on the east coast! Requests and questions were answered promptly and honestly. east coast! Requests and questions were answered promptly and honestly. More

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What an absolute dream of a transaction I had when purchasing my Sierra1500. Jamie and his team did everything they could to make this transaction as painless as possible. We did everything over email purchasing my Sierra1500. Jamie and his team did everything they could to make this transaction as painless as possible. We did everything over email and text and I was in and out in under 30 mins. They even offered to deliver the car to me knowing the hectic week we were having. I declined because I wanted to see the car before we purchased but was very nice of them. Best car buying experience I have had in my 35 years of buying cars. More

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My experience was great and the staffs were very helpful and knowledgeable. I recommend others to visit you guys. and knowledgeable. I recommend others to visit you guys. More

by Shimelis kumbi Verified Customer Verified Customer

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Worst car purchase experience, I have ever had. I purchased a used Jaguar online, worked with a sales person and agreed on a price. This was the easy part. I live in NC and I paid to have the car d I purchased a used Jaguar online, worked with a sales person and agreed on a price. This was the easy part. I live in NC and I paid to have the car delivered. The day the car arrived, the driver didn't have any paper work for car, and the temporary tag was in someone else name. I called the dealer back and make them aware of issues. A week goes by and no contact from anyone at dealership. When the paper work arrives it has the wrong address on all paper work . None of the forms where signed or completed by dealer, I have contacted an attorney. They just want your money. No one from dealer has contacted since I handed the driver a check. 4/23/24-I still have not gotten a signed damage form for car purchased and the temp tag expires this week, I have contacted my DMV here in NC and they don't have any paper work for car. Can you please advise ? More

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They forged my signature on a contract and sent it to the finance company. It changed my trade value by 8k, the residual on the lease was higher. I told them about it and they didn’t give a care in the world finance company. It changed my trade value by 8k, the residual on the lease was higher. I told them about it and they didn’t give a care in the world. The worst part is they haven’t even made it right and I bought this truck in October of last year. Go to Heyward Allen if you want a GMC. Same pricing, and they are honest. Don’t buy from these crooks!!! More

by Edgar Beltran Verified Customer Verified Customer

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Great experience. Wouldn’t buy anywhere else. Sales team was very knowledgeable. This makes my third vehicle purchased and it was a great experience every time. Wouldn’t buy anywhere else. Sales team was very knowledgeable. This makes my third vehicle purchased and it was a great experience every time. More

by jwarren1108 Verified Customer Verified Customer

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We had a great experience with Jim Ellis GMC. Very professional and thorough process. We are very satisfied. Very professional and thorough process. We are very satisfied. More

by Woody Verified Customer Verified Customer

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Excellent customer service, organized. Attentive to customer need and went over bells and whistles of function of car. Attentive to customer need and went over bells and whistles of function of car. More

by mckissics Verified Customer Verified Customer

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