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Jamie Vasquez
Jamie Vasquez at Sutton Ford

Jamie Vasquez

Service

Sutton Ford

21315 Central Avenue
Matteson, IL 60443

4.7
1,051 Reviews
4.7

1,051 Reviews

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1051 Reviews of Jamie Vasquez

November 06, 2024

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Employee Rating

This dealership has a communication problem they are horrible, you should put the on a diagnostic machine repair it then sale the vehicle. Bad communication!!!!!!!!!!! More

by desmondsolomon516
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Nate Sutton, Lester Parker, Karen Ford, Melissa LeBran

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Nov 11, 2024

Sutton Ford responded

Desmond, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

April 06, 2024

Dealership Rating
Employee Rating

Top notch customer service. My service needs are addressed in a prompt and professional matter. More

by DJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nate Sutton, Lester Parker, Karen Ford, Jillian Stanford, Eric Maymon , Brittani Ashley Culpepper, Eric Eric, Mike Semik, Anthony Sporando

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Apr 08, 2024

Sutton Ford responded

DJ, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 22, 2024

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Employee Rating

I all ways enjoy at sutton ford this is my fourth car purchase sutton that why I keep coming back More

by carlcook10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nate Sutton, Melissa LeBran, Jillian Stanford , Eric Eric, Cree Lyons, Randy Mohrbach, Mike Semik

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Mar 24, 2024

Sutton Ford responded

We appreciate your business and this review, Carl, and would like to know more about your visit and where you feel we can improve to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

November 16, 2023

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Employee Rating

Close to home and excellent service crew throughout your establishment! When you want the best, you better call Sutton Ford in Matteson More

by larryr212
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Jillian Stanford

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Nov 16, 2023

Sutton Ford responded

Larry, Thanks for sharing your thoughts about your experience with Sutton Ford. We appreciate your business and hope to see you again soon!

November 13, 2023

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Employee Rating

Competent staff. Comfortable waiting areas. Clean bathroom. I appreciate the car wash! Friendly and courteous atmosphere. More

by fsh211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Eric

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Nov 14, 2023

Sutton Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 10, 2023

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Employee Rating

The service team was great. My car was serviced and a timely matter. I will recommend you guys More

by agljt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa LeBran, Jillian Stanford , Cree Lyons

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Nov 11, 2023

Sutton Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 08, 2023

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Employee Rating

Very good fast service. Always had great service from Sutton Ford. Will continue to use Sutton ford in the future. More

by patbarnas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa LeBran , Eric Eric, Cree Lyons

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Nov 09, 2023

Sutton Ford responded

Pat, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Sutton Ford, we look forward to having you as one of our valued customers for many more years to come!

November 06, 2023

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Employee Rating

Great Customer Service and quality Work. Communication was great also knowledgeable with services and maintenance recommendations. More

by Daddy-T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa LeBran, Jillian Stanford , Eric Eric, Cree Lyons, Randy Mohrbach

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Nov 06, 2023

Sutton Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 02, 2023

Dealership Rating
Employee Rating

Good people, good service, great choice of vehicles, easy and convenient location, clean and beautiful lobby More

by Franky0269
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
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Nov 03, 2023

Sutton Ford responded

Thanks for your feedback on your recent visit to Sutton Ford. It's great to hear that we were able to assist you and that you had such a positive experience!

November 01, 2023

Dealership Rating
Employee Rating

Everything went well great job everyone was nice I have no complaint I away will recommend sutton ford More

by Carl_bishop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Eric

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Nov 01, 2023

Sutton Ford responded

Thank you so much, Carl, for your kind words, and for taking the time to leave us this wonderful feedback!

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