Jamie Pilarczyk | Page 4

Service contact was friendly and professional, however the service took an hour longer than initially indicated. Was promised an appraisal of my current very low mileage BMW but that never materialized. the service took an hour longer than initially indicated. Was promised an appraisal of my current very low mileage BMW but that never materialized. More

by Mullinssg Verified Customer Verified Customer

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Maria is the most pleasant and intelligent service advisor I’ve ever had the pleasure of working with. She definitely deserves a raise or promotion. advisor I’ve ever had the pleasure of working with. She definitely deserves a raise or promotion. More

by MMORELLI Verified Customer Verified Customer

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Jamie was very pleasant and helpful with the check in. The seating area very clean and comfortable with an abundance of drinks and snacks to choose from. My salesman Jack is always available to talk to. A The seating area very clean and comfortable with an abundance of drinks and snacks to choose from. My salesman Jack is always available to talk to. And I met Marcus who was extremely friendly and helpful. And of course Carlos has always been our trustworthy favorite. I enjoy the dealership! More

by MILLIGAN117 Verified Customer Verified Customer

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Carlos is very honest and doesn’t want to sell you anything you don’t need. anything you don’t need. More

by TOMMERTZ Verified Customer Verified Customer

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Although it took a few hours, the dealership was thorough in their examination of my vehicle in their examination of my vehicle More

by madisonp9876 Verified Customer Verified Customer

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Greg Jones was my service advisor and the customer care was exemplary! My car came in for a recall and Greg kept me notified of the progress. It was a lengthy repair so he made sure I had the use of a rent was exemplary! My car came in for a recall and Greg kept me notified of the progress. It was a lengthy repair so he made sure I had the use of a rental car and everything was handled smoothly and seamlessly. Greg is the epitome of great customer service and Sarasota BMW has the good fortune of having him represent their brand! Job well done. Thank you, Greg! More

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Greg Jones was very nice to work with and kept us updated on the cars status and went above and nd beyond to make us feel special on the cars status and went above and nd beyond to make us feel special More

by Tmac Verified Customer Verified Customer

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I arrived for service and ended up buying two cars. Not planned and not rushed into anything. It all was possible thanks to Marcus and John. Marcus went to bat for me and delivered two grand slams. If Not planned and not rushed into anything. It all was possible thanks to Marcus and John. Marcus went to bat for me and delivered two grand slams. If you are in the market for a car or two 😂 go see my friend Marcus Cuffaro at BMW of Sarasota! More

by Victor Verified Customer Verified Customer

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Great experience. Every staff member I encountered was knowledgeable and helpful. The wait wasn’t too bad either and the snack/drink area is pretty good. Every staff member I encountered was knowledgeable and helpful. The wait wasn’t too bad either and the snack/drink area is pretty good. More

by keri_roth Verified Customer Verified Customer

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I had a disappointing experience with BMW of Sarasota. The level of unprofessionalism was noticeable from overly flirty associates to clear signs of fraternization among staff. It created an uncomfortable The level of unprofessionalism was noticeable from overly flirty associates to clear signs of fraternization among staff. It created an uncomfortable and unwelcoming environment that did not reflect the professionalism you’d expect from a luxury brand. I won’t be returning. More

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