Jamie Martin
Jamie Martin at Val Ward Cadillac Inc

Jamie Martin

Service Advisor

Val Ward Cadillac Inc

12626 S Tamiami Trl
Fort Myers, FL 33907

4.6
97 Reviews
4.6

97 Reviews

Write a Review

97 Reviews of Jamie Martin

June 02, 2025

Dealership Rating
Employee Rating

Jamie Martin and Mike the LYRIQ technician always take great care of me and my LYRIQ. More

by JTHOMSON316
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike the LYRIQ Technician.

June 01, 2025

Dealership Rating
Employee Rating

The estimated wait time for the service (4-tire rotation) was well exceeded apparently due to miscommunication between the mechanics and Jamie. More

by davidtupaj
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

June 01, 2025

Dealership Rating
Employee Rating

Always amazed about the service and the speed we get our car back. And even better, so many things are still covered from warranty which is great More

by Markus
Service Price Transparency
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Recommend Dealer
Yes

May 31, 2025

Dealership Rating
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Jamie is awesome to work with always. He is always super helpful and kind. I know dealing with the public can be challenging from my own work and he is always ready to help and suggest More

by jms82406
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Martin

May 31, 2025

Dealership Rating
Employee Rating

He is a nice guy, but very scattered and inattentive. He told me I would be there for 1.5 hours, and instead I was there for nearly 3 hours. Further, I was forced to pay $250.00 for lug nuts I told him I More

by JEFF@JEFFPOPICK.COM
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

May 25, 2025

Dealership Rating
Employee Rating

Friendly and fast service. TV screen in waiting room keeps you updated on where your car is at in the process More

by SMOLDOVAN125
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 27, 2025

Val Ward Cadillac Inc responded

We appreciate your positive review of your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

May 17, 2025

Dealership Rating
Employee Rating

Very pleasant experience, professional folks doing good work taking care of the customer. It was definitely a Cadilac experience. More

by dohoman
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2025

Val Ward Cadillac Inc responded

We're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!

May 15, 2025

Dealership Rating
Employee Rating

I couldn’t be more happier with Jaime. An absolute class act! Thank you for my my first experience great! More

by BJIMENEZ394
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Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2025

Val Ward Cadillac Inc responded

Thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!

May 07, 2025

Dealership Rating
Employee Rating

This place is great. The service area is spotless and well-maintained. The people are friendly and professional. They take care of your service needs quickly and efficien More

by PGGator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave McKinney

May 11, 2025

Val Ward Cadillac Inc responded

Our staff is committed to providing each of our clients with the best automotive experience! Thanks again for the recommendation, and have an amazing day!

May 05, 2025

Dealership Rating
Employee Rating

Prices to high for example 170. 00 for a new cabin air filter a 10 minute job and a 30.00 part More

by MASONWOOD58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 07, 2025

Val Ward Cadillac Inc responded

Thank you for taking the time to leave us your honest feedback. Please reach out to us at (239) 939-2212 when you can so we can address this situation directly. Thank you and have a great day.

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