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Jamie Falcone
129 Reviews
129 Reviews
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129 Reviews of Jamie Falcone
Verified Customer
March 10, 2026
Best service experience I’ve encountered than previous location I went to. I will be coming back to this location from now on. 10/10 customer service with Jamie Falcone and the techs whom worked on my Tac location I went to. I will be coming back to this location from now on. 10/10 customer service with Jamie Falcone and the techs whom worked on my Tacoma. Keep up the good work More
by VANEESE
March 06, 2026
Jamie Falcone really helped! He assisted me over the phone the night before and suggested I follow up with service. He was great at the dealership letting me know everything I ne He assisted me over the phone the night before and suggested I follow up with service. He was great at the dealership letting me know everything I needed to know and making sure my repair was done in a timely manner - excellent time estimates! He also helped me the following day on the phone when my hatch needed a reset. He was able to guide me on how to reset it! I would give him 10 stars if I could! More
by CECE3
March 06, 2026
Professional, clean, friendly and excellent service! I even saw an employee straightening chairs and when I complimented him he directed me to the complimentary coffee and water both of which made my wa I even saw an employee straightening chairs and when I complimented him he directed me to the complimentary coffee and water both of which made my wait for service even More pleasant More
by CECE3
Other Employees Tagged: Jesse Guadarrama , John Barr 😊
March 03, 2026
On 2/25/26, I brought my car in and requested a diagnostic because my car was shutting off and appeared to be burning off engine oil quite fast. The technicians changed my oil and put 0w20 (a much diagnostic because my car was shutting off and appeared to be burning off engine oil quite fast. The technicians changed my oil and put 0w20 (a much thinner oil than 10w30) and said to drive it for 1,000 miles and monitor it status. They also told me that when they changed the oil they drove it around for about 15 miles and the car didn't cut off. The next day on 2/26/26 around 7:35 pm, I was driving/working and my car shut down in the middle of W. Agate Ave. and S. Las Vegas Blvd. I was able to start it up again but it shut down again about 15 minutes later. I checked the oil, which appeared to be low. However, I didn't think that was the cause of my car shutting off with the lights on the dashboard and throughout my car flashing off/on before cutting out completely. On 2/27/26, I added 10w30 since the oil levels were low and it appeared to drive smooth except for when it shut off again while driving. Today, 3/2/26, I went to O'Reilly's and asked them to run a full battery and alternator load test. The techs at O'Reilly's assessed that it was my car battery that was failing and causing my car to shut down. I wound up buying a brand new battery for my car. Findlay Toyota filed to do thorough diagnostic that I paid over $300+ when I requested a diagnostic and explained to them all the issues I was having. Someone should have tested the battery and told me I needed a new one. I mean Jaime Falcone was pleasant but I'm very disappointed that the battery issue was not spotted and addressed by the mechanics at Findlay Toyota! I take very good care of my 2006 Toyota Camry as its original owner since I purchased it on 2/20/2006. Last I checked diagnostics should have included a battery/alternator check. More
by joix1
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