Jamie Falcone

Jamie is so respectful of my requests for the service I want. Service is done in a timely manner. want. Service is done in a timely manner. More

by MMERTZ89014 Verified Customer Verified Customer

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Brought my 2025 4Runner in for the 15K service and everything was smooth from start to finish. They got me in on time, explained what was being done, and had the truck finished when they said it would everything was smooth from start to finish. They got me in on time, explained what was being done, and had the truck finished when they said it would be. No upsell pressure—just solid work and great communication. Highly recommend. More

by achtung82 Verified Customer Verified Customer

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Good. Drop car off 8am. Foot a call at 1pm. Text didn’t work. Pick up no issues at 5pm. Valet take Longer than expected. Drop car off 8am. Foot a call at 1pm. Text didn’t work. Pick up no issues at 5pm. Valet take Longer than expected. More

by FOOTFAY11 Verified Customer Verified Customer

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Oil change and 12 Volt battery installed in record time. Jamie estimated 4 hours, but it was ready in an hour and a half. Good experience. Jamie estimated 4 hours, but it was ready in an hour and a half. Good experience. More

by USER261483 Verified Customer Verified Customer

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Jamie was absolutely amazing when it came to dealing with 3rd party warranty claims and he got them to honor my claim when they initially gave me a hard time. 3rd party warranty claims and he got them to honor my claim when they initially gave me a hard time. More

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I missed the time frame to pick my vehical up from service. Not only did my service guy help me get my vehicle after hours he stayed after he got off to make sure i was taken care of. service. Not only did my service guy help me get my vehicle after hours he stayed after he got off to make sure i was taken care of. More

by REKIB8 Verified Customer Verified Customer

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Very good experience. My original service advisor left. The transition to get a new service advisor was pleasant. Jaime is very nice. He kept in contact with me with my se My original service advisor left. The transition to get a new service advisor was pleasant. Jaime is very nice. He kept in contact with me with my service request. More

by Kim Melancon Verified Customer Verified Customer

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Very good experience. My original service advisor left. The transition to get a new service advisor was pleasant. Jaime is very nice. He kept in contact with me with my se My original service advisor left. The transition to get a new service advisor was pleasant. Jaime is very nice. He kept in contact with me with my service request. More

by Kim Melancon Verified Customer Verified Customer

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Service was efficient with a shorter wait time than expected. Communication via text was good and timely. expected. Communication via text was good and timely. More

by RSHAVER89 Verified Customer Verified Customer

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I’ve bought 4 cars from Findlay Toyota. Two Tacomas one Corolla Hybrid for my daughter. And a tundra just recently. My first Tacoma I wrecked it and contacted the dealer. First thing they a Two Tacomas one Corolla Hybrid for my daughter. And a tundra just recently. My first Tacoma I wrecked it and contacted the dealer. First thing they asked was, was I ok. I told them I wanted to replace with another Tacoma. When we showed up that had a Tacoma ready for me. But its towing capacity was not powerful enough to tow my tailer. I contacted the salesman and he told me a 2021 Tundar had just arrived that night. Came back next day and saw my forever truck. I actually enjoy coming here. The people are friendly and service is wonderful. Findlay replaced the bed cover and are replacing the gate latches. I would never expect to enjoy going to this dealership but we are treated friendly and respectful. I would recommend this dealership to anyone looking to buy a new or used Toyota. I love Toyota for their quality and the dealership for their treatment of customers Steven Smith More

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