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Jamie Falcone
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50 Reviews
50 Reviews
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50 Reviews of Jamie Falcone
February 09, 2025
Very nice friendly clean place to do business with. At a pretty fair price. Have bought three cars from them At a pretty fair price. Have bought three cars from them More
by SHERYL4
Verified CustomerOther Employees Tagged: Richard Castillo, Steven Chapman
February 02, 2025
Bought my 2019 Toyota tundra Trd pro from you guys in Findlay Toyota Henderson Nevada have been taking my truck there ever since I bought it two years ago you guys are awesome thank you for all the work Findlay Toyota Henderson Nevada have been taking my truck there ever since I bought it two years ago you guys are awesome thank you for all the work in the upkeep and finding me the best price To maintain the maintenance needed on the Trd pro thank you guys. You’re awesome. Keep up the good work.. just wanna put in there that Jamie Falcone is awesome helped us out the best he could and got any issues that need to be talked about addressed. Keep up the good work, Jamie. More
by 19 TUNDRA TRD PRO
Other Employees Tagged: Charlie Thrash
January 26, 2025
We bought a 2021 Honda accord 2 weeks ago and noticed the brakes making a loud squeaking noise when reversing after we took the car home. Brought he car in to the dealer on Friday around 12pm and they said l brakes making a loud squeaking noise when reversing after we took the car home. Brought he car in to the dealer on Friday around 12pm and they said latest we’d have our car back is 3pm. 3pm comes and nothing, we inquired and he said oh it’s barely being brought back. We needed to reschedule for the next day since we had an appointment across town. We schedule for sat at 10:30am. We drop the car off at 9:30am and the first guy told us the squeaking is normal when it’s cold. Unacceptable!!! We get a new service manager Jaime, he was great told us he’d call when he has details. Calls at 1pm and tells us they couldn’t find anything wrong but could replicate the noise but it was normal. Again, unacceptable since we just got the car 2 weeks ago and the noise was LOUD when reversing. That’s not normal! We asked them to check the brake pads, rotors etc to see if it was maybe put in incorrectly or warped. He agreed to it. We get to the dealership around 2pm to follow up, still nothing wrong with the car but verified the brake pads are Honda stamped and certified. We asked to have the brake pads replaced as this was not ok, we spent a lot of money on this car and it’s not up to standard. That noise is excessive and absolutely not normal. We talk to the sales manager Alex Paz who was an absolute jerk and asked us what we wanted him to do and that there was nothing he can do for us. We explained that we just got the car 2 weeks ago how we’re pretty sure it’s the brake pads and that we would like something done as we just spent a lot of money (to us) on this car. I even asked to test drive the other Honda Accord sports that was on the lot to show this isn’t common or normal as I’ve had several Hondas and Toyotas. He basically told us we should have inspected the car prior to purchasing, that he couldn’t do anything and we bought the car as is. He eluded to the fact that we were wasting his time by complaining due to them supposedly not being able to replicate the noise and that the brakes were after market parts and that we need to take the car as is. We then asked who is lying because service just told us that they were able to replicate the sound and that the brakes on the vehicle were certified Honda parts and they even called Honda to verify. Alex’s tone quickly changed once we called him out on that and he went back to service and to confirm we were correct. He then said theg would replace our brake pads for free but it would be costing the dealership over $200 and he didn’t feel like wasting money on our car when that won’t fix the problem. The brake pads were changed and as we expected the loud squeak/grinding noise is no longer there. Alex’s professionalism was far from the standards we expect of Toyota. The fact that he talked to us like we were stupid, had no idea what we’re talking about is despicable and unacceptable! There was no apology, no sense of care and no respect for customers just wanting a car to be in the condition they expect. We spent most of our weekend at the dealership advocating for our vehicle to be fixed. This shouldn’t have ever happened and I am extremely disappointed that this is the level of service Toyota offered us after being a customer since 06’. More
by Nexie
Other Employees Tagged: Alex Paz, Aaron Scanchez Scanchez
January 17, 2025
I always use Jamie Falcone. Everything goes very well. Communication is also very good with Jamie Everything goes very well. Communication is also very good with Jamie More
by lvairmech
Other Employees Tagged: Ethamar Kosa , Hilarious Baez and Jay
January 15, 2025
Excellent customer service. Friendly staff. Will buy my next car from Findlay. Miss the funny ads on tv Friendly staff. Will buy my next car from Findlay. Miss the funny ads on tv More
by TWCHEND
Other Employees Tagged: Doug De La Cuesta, Phill Crabtree, Steven Chapman, Shaun Galicinao, Will Collier , Sam
January 14, 2025
Great service, friendly staff, awesome hot chocolate. Comfortable waiting area. All around great customer service Comfortable waiting area. All around great customer service More
by GRANDMAJAN336
Other Employees Tagged: Dalton Mckenna
January 09, 2025
Nice customer service,very clean facility bathroom and good employee. Very professional employee very helpfull employee good employee. Very professional employee very helpfull employee More
by MNASPIRAS
Other Employees Tagged: Doug De La Cuesta, Tim McFadden, Jordan Santos, Ethan Plott, Kevin Hanrahan, Victoria Garcia, Kevin Nguyen, Jesse Corona
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