Jesse Guadarrama

My concerns were addressed. Took a little more time than was expected, but everything covered. Took a little more time than was expected, but everything covered. More

by Dlawrie75@gmail.com Verified Customer Verified Customer

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Great customer service from staff who answered the phone when I made my appointment to Jesse who was my service representative when I made my appointment to Jesse who was my service representative More

by Chuck Verified Customer Verified Customer

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Scheduling was easy and didn't even wait long to have someone come to speak to us when we arrived. Service was quick. Appreciate the free coffee/tea/water while we waited. Everyone was professional and f someone come to speak to us when we arrived. Service was quick. Appreciate the free coffee/tea/water while we waited. Everyone was professional and friendly. We will always bring our vehicle for service. More

by NOAHDELAROSA Verified Customer Verified Customer

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Everyone there at the dealership were very friendly and polite to me. I like the coffee and hot chocolate machines. polite to me. I like the coffee and hot chocolate machines. More

by JTHARTIG Verified Customer Verified Customer

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My experience was very straightforward, Jesse made sure I was comfortable and he was very attentive to all my concerns about my beautiful BZ. He made sure everything was taken care of promptly. was comfortable and he was very attentive to all my concerns about my beautiful BZ. He made sure everything was taken care of promptly. More

by russetdib Verified Customer Verified Customer

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Everything was explained well. Didn't feel pressured into any unnecessary repairs. Repair costs where less than expected Didn't feel pressured into any unnecessary repairs. Repair costs where less than expected More

by garywithe Verified Customer Verified Customer

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Just passing thru but needed an oil change. Fit us in and wait was just what they predicted. Friendly service and work was fine! Fit us in and wait was just what they predicted. Friendly service and work was fine! More

by NONE37 Verified Customer Verified Customer

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I am extremely disappointed with my experience at your dealership. Throughout the purchasing process, I encountered poor customer service and a rude, unprofessional attitude from members of your staff. Wh dealership. Throughout the purchasing process, I encountered poor customer service and a rude, unprofessional attitude from members of your staff. What should have been an exciting experience became frustrating and stressful. In addition, mistakes were made during the vehicle purchase process that have now caused significant issues with registering my new vehicle through the DMV. Because of these errors, I am unable to complete the registration process, which has created unnecessary inconvenience and concern. I expected a higher level of professionalism, communication, and attention to detail from your dealership. I would appreciate prompt action to correct these mistakes and resolve the registration issue as soon as possible. I hope management takes this feedback seriously and works to improve both customer service and the accuracy of its sales and documentation processes. More

by GLADYSH46 Verified Customer Verified Customer

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Jesse was a great help with getting my tire replaced due to an unexpected puncture at work. In just one day he was able to get the tire to the shop and get it replaced. Higher recommended him for all servic to an unexpected puncture at work. In just one day he was able to get the tire to the shop and get it replaced. Higher recommended him for all services!! Courtney was also super friendly with reaching out to me prior to my service to see how it was! Overall, great place to come to for services and sales. More

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Findlay Toyota has been a solid company. Why they decided to end complimentary car washes doesn’t pass the smell test. Just say it is to save money. It is the same as with the 10k oil change Why they decided to end complimentary car washes doesn’t pass the smell test. Just say it is to save money. It is the same as with the 10k oil changes. Too many Toyota technicians are stating not to do it. If it is found that the change to 10k was to save a buck and it is found to cause any damage to engines, the lawsuits are gonna severely hurt the brand. Time will tell. More

by TOM.J.MCBRIDE Verified Customer Verified Customer

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