Jamie Annese

On time service, I can't wait until The remodel is complete, it will be nice. complete, it will be nice. More

by tk9099 Verified Customer Verified Customer

Report | Print

Requested a refund of my deposit which was put on a credit card. Was told it could remain and get points from the card company. So I left the deposit and then found that I was charged $75 for using a c credit card. Was told it could remain and get points from the card company. So I left the deposit and then found that I was charged $75 for using a credit card. I wasn’t told about the charge at the time of the deposit or when I requested a refund. Don’t appreciate the lack of transparency or the cost. More

by jbostelm Verified Customer Verified Customer

Report | Print

It always get good service at Freman BMW. The service manager Jamie was awesome. Taking my issue down and helping me fix them. Also genius that helped her Christian did a fine job to the staf The service manager Jamie was awesome. Taking my issue down and helping me fix them. Also genius that helped her Christian did a fine job to the staff was great….. More

by dube.tim Verified Customer Verified Customer

Report | Print

First call into BDM was horrible; Nina was rude and hung up on me when I asked to speak with a manager; dealership and Mary Teller helped me get my son’s car back in shape to go back to school. Boo BDM, ye up on me when I asked to speak with a manager; dealership and Mary Teller helped me get my son’s car back in shape to go back to school. Boo BDM, yeah Ferman team! More

by Amceresa Verified Customer Verified Customer

Report | Print

Their service department up charges and replace unnecessay parts. It’s happened more than once to me. I can prove it. unnecessay parts. It’s happened more than once to me. I can prove it. More

by ceo2 Verified Customer Verified Customer

Report | Print

Service is great , but the coffee machine is amazing as I wanna get coffee from here everyday !!! wanna get coffee from here everyday !!! More

by mborbollajr1 Verified Customer Verified Customer

Report | Print

I have been coming here for years. They are easy to make appointments with, honest, and they respect your time. Sal is a great service advisor to work with. They are easy to make appointments with, honest, and they respect your time. Sal is a great service advisor to work with. More

by mattsorsok Verified Customer Verified Customer

Report | Print

After driving an hour I was told once I arrived I didn’t even need to come in for service after receiving an email from the dealership that I did. The service rep I spoke with was less than understanding an even need to come in for service after receiving an email from the dealership that I did. The service rep I spoke with was less than understanding and bordering on rude. Probably the worst service experience I’ve ever had. More

by Lexus2017RX Verified Customer Verified Customer

Report | Print

Service department was very helpful . Thanks My tire was flat and they were fantastic in getting me back on the road Thanks My tire was flat and they were fantastic in getting me back on the road More

by gregglasky Verified Customer Verified Customer

Report | Print

Great customer service, follow up, on time and very helpful. Always recommend as my favorite car helpful. Always recommend as my favorite car More

by anissultanem Verified Customer Verified Customer

Report | Print