James Trent

I was told the vehicle I purchased had a hitch but it doesn’t, I have made several attempts to resolve the issue including talking to Sami the manager but I can’t get a response or any help, this dealers doesn’t, I have made several attempts to resolve the issue including talking to Sami the manager but I can’t get a response or any help, this dealership doesn’t care about you after the sale More

by mrwhite827 Verified Customer Verified Customer

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Efficient, but scattered. Had all info on car ready, just car wasn't quite ready. Had all info on car ready, just car wasn't quite ready. More

by tarahelmer Verified Customer Verified Customer

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There was a lot of deception on the part of this dealership during this transaction. The vehicle as new had 423 miles on it when test driven. Salesman said it would need 1000 miles to be considered dealership during this transaction. The vehicle as new had 423 miles on it when test driven. Salesman said it would need 1000 miles to be considered used. Salesman did not disclose the history of the vehicle, i.e., it was a dealer trade from Texas. Vehicle did not have a window sticker, but it was furnished upon delivery which listed the original dealer. Dealership online site listed this vehicle as having and Internet bottom line price with certain incentives which I qualified for. Upon dealing with the finance department, the listed price for this vehicle was only $500 below the MSRP, not the discounted internet price. My trade was not driven and was offered $20K. Dealers own vehicle value app listed $23k. Multiple messages and emails with the Gen manager, financial manager, and salesman failed to provide an explanation of the pricing issue. Only responses were, "you signed it" and "we have answered your questions", when none of them had done. I will not be returning to this dealer for service and I intend to bring this matter to Hyundai Corporation in California!!! More

by fking10288 Verified Customer Verified Customer

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Had a wonderful experience buying this vehicle. Everyone was very nice and helpful and the sale went very easy Everyone was very nice and helpful and the sale went very easy More

by mybaby3764 Verified Customer Verified Customer

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James wasn’t the original salesman I was corresponding with but he stepped in due to scheduling conflicts and was able to find a car that had everything I wanted. with but he stepped in due to scheduling conflicts and was able to find a car that had everything I wanted. More

by jeanaspringborn Verified Customer Verified Customer

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Scheduled a test drive with James Trent and he was great to work with! He understood what we needed and geared us to a different vehicle that better suited our needs for bigger space within our budget! to work with! He understood what we needed and geared us to a different vehicle that better suited our needs for bigger space within our budget! More

by Erin Acosta Verified Customer Verified Customer

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James was a very kind salesman willing to go get vehicles off other lots so we could look at them stayed late to make sure we were happy with our purchase and answered all our questions and there were a lot off other lots so we could look at them stayed late to make sure we were happy with our purchase and answered all our questions and there were a lot of them lol More

by Wilrodsims Verified Customer Verified Customer

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This dealership is really nice and they were willing to and did stay late to make sure we were happy the only thing that was different for me was that they would have to go get vehicles off of other lots a and did stay late to make sure we were happy the only thing that was different for me was that they would have to go get vehicles off of other lots and bring them over for you to see so if you don’t shop the web site before you wouldn’t know they had a vehicle you might be looking for More

by Wilrodsims Verified Customer Verified Customer

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Matthew was very helpful and made this a very nice experience for my husband and I. experience for my husband and I. More

by mbarnard25042 Verified Customer Verified Customer

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The experience was very good, with the exception of quite of bit of wait time. We were at the dealership 4 1/2 hours. Most of the wait time was waiting to get into finance. However, I will say, the two s of bit of wait time. We were at the dealership 4 1/2 hours. Most of the wait time was waiting to get into finance. However, I will say, the two salesmen we worked with were very very good, both were patient to answer all our questions, both very professional, and I enjoyed that part of the experience. More

by kandmgraham2006 Verified Customer Verified Customer

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