James Richards | Page 2
Assistant Service Manager
Fitzgerald Subaru Rockville
11407 Rockville Pike
Rockville, MD 20852
264 Reviews
Write a Review264 Reviews of James Richards
October 13, 2026
great services; reliable staff; strong use of technology. front desk team very capable and make me want to return. videos are a strong play, as are services like lyft rides front desk team very capable and make me want to return. videos are a strong play, as are services like lyft rides More
October 12, 2026
I have been a longtime customer of Fitzgerald Subaru and trust them completely to take care of my car. They also make the buying process easy when I have been in the market for a new vehicle. trust them completely to take care of my car. They also make the buying process easy when I have been in the market for a new vehicle. More
Other Employees Tagged: Kevin Mendoza
October 12, 2026
I have been a longtime customer of Fitzgerald Subaru and trust them completely to take care of my car. They also make the buying process easy when I have been in the market for a new vehicle. trust them completely to take care of my car. They also make the buying process easy when I have been in the market for a new vehicle. More
Other Employees Tagged: Kevin Mendoza
October 09, 2026
I really like Fitzgerald especially for the quality service. We've purchased six cars there so far and if we need another that's where I'll go. Ishmael in the service department has always been excelle service. We've purchased six cars there so far and if we need another that's where I'll go. Ishmael in the service department has always been excellent. More
Other Employees Tagged: Ishmael
October 09, 2026
As always, they accosted my needs in a friendly professional and efficient manner. I have been a customer at Fitzgerald for years and have always been treated extremely well. professional and efficient manner. I have been a customer at Fitzgerald for years and have always been treated extremely well. More
Other Employees Tagged: Jacob
October 08, 2026
Ismael Posada did a great job explaining the services that needed to be done and was very respectful when he let us know that the car would not be ready the same day. He contacted us promptly the next mo that needed to be done and was very respectful when he let us know that the car would not be ready the same day. He contacted us promptly the next morning as soon as the car was ready, More
October 08, 2026
Great experience. Needed to revise appointment details (services needed). Everything was updated. On arrival, check-in was quick. Loaner was waiting and I was on my Needed to revise appointment details (services needed). Everything was updated. On arrival, check-in was quick. Loaner was waiting and I was on my way. Service was completed earlier than expected. Great experience. More

