James Keefe
James Keefe at Brilliance Honda of Crystal Lake
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James Keefe

Sales Associate

Brilliance Honda of Crystal Lake

680 W Terra Cotta Ave
Crystal Lake, IL 60014

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4.9
22 Reviews

Dealership Experience

6 yrs, 11 mos

4.9

22 Reviews

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22 Reviews of James Keefe

August 06, 2024

Dealership Rating
Employee Rating

I’m completely satisfied with the dealership from my purchase of Hyundai Elantra. Although it’s a used car, I love the features it offered. Also the monthly payment met my goal. I’m so happy about it. I More

by loidamontecll
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darrell Herbert, Thomas Keefe

Aug 09, 2024

Brilliance Honda of Crystal Lake responded

Loidamontecll, we are so pleased you enjoyed your visit to Brilliance Honda Of Crystal Lake and with Thomas! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kelly Keefe Brilliance Honda of Crystal Lake

April 19, 2024

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Professional in the dealings, prices are fair, and the service is exceptional. We appreciated how the cars were ready for us to test drive. The car sold itself! More

by crp4960
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Vince Wadman, Thomas Keefe

Apr 25, 2024

Brilliance Honda of Crystal Lake responded

Crp4960, we are so pleased you enjoyed your visit to Brilliance Honda Of Crystal Lake! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Until then, drive safe and take care. Kelly Keefe Brilliance Honda of Crystal Lake

March 20, 2024

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Great experience with James Keefe. This was our 2nd car we purchased from him and both times went very well. More

by Tim
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Recommend Dealer
Yes

Other Employees Tagged: Vince Wadman

Mar 28, 2024

Brilliance Honda of Crystal Lake responded

Tim, reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help! We look forward to your next visit! Take care! Kelly Keefe Brilliance Honda of Crystal Lake

January 31, 2024

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Excellent dealership! I actually bought two new vehicles from this dealer and they are very efficient and easy to work with. Great experience! More

by mszhong
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vince Wadman , Tara Maxey is excellent to help us before we drove in to make the purchase!

Feb 13, 2024

Brilliance Honda of Crystal Lake responded

Hi Mszhong, thank you so much for your positive comments about Brilliance Honda Of Crystal Lake! Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you again for letting the world know how your experience was. Until next time, drive safe and take care! Kelly Keefe Brilliance Honda of Crystal Lake

January 28, 2024

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My first contact with Brilliance Honda was from a message I left for the Internet Sales Manager. "Tara M." called back after 24hrs. and very sincerely wanted to help me with my car choice. A clear sounding v More

by Shel
Recommend Dealer
Yes

Other Employees Tagged: Dan Schmidt , Tara M. Internet Sales Mgr. ********** She is rated 10 star!

Jan 31, 2024

Brilliance Honda of Crystal Lake responded

Shel, WOW! A review like this makes our week. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Brilliance Honda Of Crystal Lake! Thank you so much for telling the world how your experience at Brilliance Honda was. If you ever need anything else, we are only a phone call away! Until then, take care and drive safe! Kelly Keefe Brilliance Honda of Crystal Lake

January 21, 2024

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Great customer service, no pressure, very knowledgeable & friendly, very mindful of our time. Overall great experience. More

by eosow
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vince Wadman , Tara who was our first point of contact & then connected to Jimmy Keene. Excellent response time & very knowledgeable.

Jan 31, 2024

Brilliance Honda of Crystal Lake responded

Eosow, we are so happy to read such a great review about Brilliance Honda Of Crystal Lake! Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you, and have a fantastic day! Kelly Keefe Brilliance Honda of Crystal Lake

December 24, 2023

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The best car dealership in McHenry County! Here we go again: just purchased another car from Brilliance Honda! I have been with them for over 23 years now and they never have disappointed me. More

by ioanapa
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Darrell Herbert, Thomas Keefe , Shaun, Ted and Joe Service Dept

Jan 23, 2024

Brilliance Honda of Crystal Lake responded

Ioanapa, it's experiences like yours that really keep us motivated! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Kelly Keefe Brilliance Honda of Crystal Lake

October 07, 2023

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Very nice dealership! Everyone that I encountered was very friendly, helpful and laid back, no pressure! More

by mtn031770
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darrell Herbert, Thomas Keefe

Nov 02, 2023

Brilliance Honda of Crystal Lake responded

Hi Mtn031770, thank you for taking the time to leave a review for us at Brilliance Honda Of Crystal Lake. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience. We sincerely thank you for the positive review, and look forward to seeing you again soon! Kelly Keefe Brilliance Honda of Crystal Lake

August 28, 2023

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First time we actually didn't feel pressured or beat up while buying a car. Very pleasant experience More

by jackj
Sales Price Transparency
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Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Vince Wadman

Sep 16, 2023

Brilliance Honda of Crystal Lake responded

Hi Jack, thank you so much for your positive comments about Brilliance Honda Of Crystal Lake! We are always more than happy to assist you if anything else comes up. Take care! Kelly Keefe Brilliance Honda of Crystal Lake

August 23, 2023

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Employee Rating

Overall great dealership. Jim Keefe is an excellent sales rep. My family has bought 5 cars from here for a reason. More

by Camjan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: 5 stars

Sep 08, 2023

Brilliance Honda of Crystal Lake responded

Camjan, thank you for your kind review; we are happy to pass along your comments to the team here at Brilliance Honda Of Crystal Lake! Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you again for this kind review and have a lovely day. Kelly Keefe Brilliance Honda of Crystal Lake

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