James Hatchett

My overall experience was good. However, I was disappointed my tire pressures were not checked and corrected, and that they did not restore my Remote Auto Start upon completion. I However, I was disappointed my tire pressures were not checked and corrected, and that they did not restore my Remote Auto Start upon completion. I would also recommend a note to online users to call the dealership to secure a loaner if needed when they are using the online appt request for portal More

by LADYJET27 Verified Customer Verified Customer

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James is phenomenal! Always above and beyond. He is one of the best, top tier. Always above and beyond. He is one of the best, top tier. More

by MARKLOBES Verified Customer Verified Customer

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Professional, friendly, quick service. I was in and out within a two hour window and it was a seemless process I was in and out within a two hour window and it was a seemless process More

by CHYANNEJONES Verified Customer Verified Customer

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Travel 45 minutes anytime I need services. Orland Park is the place to be the staff and ambiance are always personable and professional. Orland Park is the place to be the staff and ambiance are always personable and professional. More

by C.TASHON Verified Customer Verified Customer

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James is always pleasant and provides the best customer service ever! Such a pleasure knowing he will make sure everything is taken care of on my vehicle. Thank you James!!!!!!!! service ever! Such a pleasure knowing he will make sure everything is taken care of on my vehicle. Thank you James!!!!!!!! More

by LASHAWNPAYTON921 Verified Customer Verified Customer

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James was great. I was created by him immediately. I received updates about my vehicle and received it the time promised! I was created by him immediately. I received updates about my vehicle and received it the time promised! More

by KEVANS1967 Verified Customer Verified Customer

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Customer service was excellent but the wait for a oil change was almost 3 hours not good change was almost 3 hours not good More

by DENISEMATHIS99 Verified Customer Verified Customer

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James is awesome. He is always communicative. I appreciate my experience. This experience was the smoothest Ive had with them. He is always communicative. I appreciate my experience. This experience was the smoothest Ive had with them. More

by JOHNSONKENN Verified Customer Verified Customer

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James did an excellent job, got me in and out very quickly. I would be absolutely going back again for future service, thank you. quickly. I would be absolutely going back again for future service, thank you. More

by JAG.ARUN Verified Customer Verified Customer

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Everyone was very friendy and knowledgeable. Quick service and no problem making appointment. Explained everything to me from start to finish. Quick service and no problem making appointment. Explained everything to me from start to finish. More

by GFRANK26 Verified Customer Verified Customer

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