James Gerrard
James Gerrard at Suburban Toyota of Farmington Hills
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James Gerrard

Sales Manager

Suburban Toyota of Farmington Hills

25000 Haggerty Rd.
Farmington Hills, MI 48335

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5.0
294 Reviews

Dealership Experience

13 yrs, 2 mos

Industry Experience

30 yrs, 1 mo

5.0

294 Reviews

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294 Reviews of James Gerrard

March 10, 2025

Dealership Rating
Employee Rating

Thanks Aiyad sales consultant Was an absolutely amazing experience were extremely professional!! So thankful we made the stop today. They helped us with tons of information. Super fast service. Would high More

by aminul31987
Recommend Dealer
Yes

Other Employees Tagged: Aiyad Ahmed

Mar 10, 2025

Suburban Toyota of Farmington Hills responded

Amin, thank you for your positive response! Aiyad is a valued employee and so are you as a customer. Please refer all of your friends and family to him. Again, thanks for the review. Jamey Mitchell

March 07, 2025

Dealership Rating
Employee Rating

Thank you thank you thank you so much Issa it was great experience and I will definitely send all my friends and family towards you second car within 6 months very friendly and professional place to do bus More

by Smarrogeei
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Salata, Issa Naalbandyan, James Mitchell , Joshua Kalowick

Mar 07, 2025

Suburban Toyota of Farmington Hills responded

Hi Smarrogeei, Thank you for the review. We are glad your time with us was a professional experience. We hope to see you again here at Suburban Toyota of Farmington Hills.

March 06, 2025

Dealership Rating
Employee Rating

He’s A Good Guy Nice Talking To Him Very Polite And Friendly Always Help Me When I Came To Dealership More

by abbassayeedkhan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 06, 2025

Suburban Toyota of Farmington Hills responded

We're glad to hear about your positive experience at Suburban Toyota of Farmington Hills! Our team is always here to assist you with a friendly and polite approach. Thank you for sharing this feedback!

March 03, 2025

Dealership Rating
Employee Rating

Don is the best in the business! He listened to my needs and got me the best pricing. I wish more sales guys were like him! Don and James Gerrard make a great team. Thanks so much More

by Laura Ann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Don Yu , James Gerrard

Mar 03, 2025

Suburban Toyota of Farmington Hills responded

Thanks for giving Don a 5 star review!!!

Mar 04, 2025

Suburban Toyota of Farmington Hills responded

Hi Laura, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Suburban Toyota of Farmington Hills.

March 03, 2025

Dealership Rating
Employee Rating

"I recently purchased a 2025 Toyota Tacoma from Suburban Toyota of Farmington Hills and had an absolutely fantastic experience! The sales team James Gerard, Jayme Mitchell, especially Don Yu, were incredibl More

by Steve M.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Don Yu, James Mitchell

Mar 03, 2025

Suburban Toyota of Farmington Hills responded

Steve, Thanks for giving us 5 stars and for the kind words. We highly appreciate you allowing us to earn your business here at Suburban Toyota of Farmington Hills. Jamey

Mar 04, 2025

Suburban Toyota of Farmington Hills responded

Hi Steve, We appreciate the review. We are glad your time with us was a fantastic experience. We hope to see you again here at Suburban Toyota of Farmington Hills.

March 03, 2025

Dealership Rating
Employee Rating

The new car buying experience we had with Don at Suburban Toyota of Farmington Hills was the best. Would not go anywhere else to purchase a Toyota. More

by 15 Explorer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Don Yu

Mar 04, 2025

Suburban Toyota of Farmington Hills responded

We're glad to hear that Don made your car buying experience exceptional at Suburban Toyota of Farmington Hills! Thank you for choosing us, and we look forward to serving you again in the future.

March 02, 2025

Dealership Rating
Employee Rating

Great, easy, fast, simple, efficient. Couldn’t have asked for a better experience. Thank you More

by Toyotatruck
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Awring Ahmed

Mar 03, 2025

Suburban Toyota of Farmington Hills responded

Hi, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Suburban Toyota of Farmington Hills.

February 20, 2025

Dealership Rating
Employee Rating

A Dealership Experience That Changed My Mind! Coming from a family that has notoriously avoided dealerships, I was hesitant about leasing a car for the first time. I had walked into other deal More

by Aya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Malik Green

Feb 20, 2025

Suburban Toyota of Farmington Hills responded

It's wonderful to hear that our team at Suburban Toyota of Farmington Hills, especially James and Malik, provided such a welcoming and supportive experience. We're delighted they could change your perspective on dealerships by ensuring you felt confident in your decision. Thank you for recommending us so highly!

February 20, 2025

Dealership Rating
Employee Rating

A Dealership Experience That Changed My Mind! Coming from a family that has notoriously avoided dealerships, I was hesitant about leasing a car for the first time. I had walked into other deal More

by Aya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Malik Green

Feb 20, 2025

Suburban Toyota of Farmington Hills responded

Hi Aya, We appreciate the review. We are glad your time with us was a good experience. We hope to see you again here at Suburban Toyota of Farmington Hills.

January 13, 2025

Dealership Rating
Employee Rating

Awring is very knowledgeable, professional and personable. I will recommend her and Suburban Toyota to my friends and family. Thank you Awring. More

by PSSMISEK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 14, 2025

Suburban Toyota of Farmington Hills responded

We're glad to hear that Awring provided such a knowledgeable and personable experience at Suburban Toyota of Farmington Hills! Thank you for recommending us to your friends and family. We appreciate your support!

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