James Cassels
James Cassels at Five Star Chevrolet
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James Cassels

General Sales Manager

Five Star Chevrolet

1735 SOUTH I-35E
Carrollton, TX 75006

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4.6
70 Reviews
4.6

70 Reviews

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70 Reviews of James Cassels

November 05, 2024

Dealership Rating
Employee Rating

Finance was fast and easy. They worked as a team and saved me money on my extended warranty. More

by Beerogre
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 06, 2024

Five Star Chevrolet responded

Congratulations, Beerogre, on your new vehicle. We appreciate your endorsement of Five Star Chevrolet and our staff. Should you need our automotive advice, call 972-389-6700. We are here for you! Thank you, Alan Brown, General Manager

October 27, 2024

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Employee Rating

Our salesman, the finance representative, the sales manager, and the finance manager all worked diligently with us to make sure our family was taken care of. We have now purchased 6 cars from Sam Pack More

by tami.sheely93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 28, 2024

Five Star Chevrolet responded

Tami.sheely93, We are so grateful for your loyalty to the Sam Pack Auto Group. Thank you for all of your purchases and please let us know when you need our vehicle advice at 972-389-6700. We are here to share our knowledge and expertise to our valued customers. Thanks again, Alan Brown, General Manager

October 08, 2024

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Employee Rating

Lloyd is the guy to go for any car buying he made sure we got just what we wanted. from the moment we walked into five star chevrolet they treated us like family and took care of us. also answered all of our More

by yesenia.alvarez89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 09, 2024

Five Star Chevrolet responded

Yesenia.alvarez89, Thank you for recommending Lloyd and Five Star Chevrolet. Your sales team welcomes your new vehicle questions at 972-389-6700. Let us know if you would like to revisit your Chevy's technology. Congratulations! Best regards, Alan Brown, General Manager

September 26, 2024

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Superb Experience from all departments and everyone we dealt with showed the definition of excellent customer service !!! James, Austin and Lee were outstanding !!! More

by Hays Fam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 26, 2024

Five Star Chevrolet responded

Hays Fam, Thank you for your kind words! We're so glad to hear that you had a positive experience shopping at Five Star Chevrolet. Our team strives to make the car-buying process as smooth and enjoyable as possible. We appreciate your business and welcome your new vehicle questions at 972-389-6700. We are here to share our advice. Take care, Alan Brown, General Manager

September 04, 2024

Dealership Rating
Employee Rating

Lloyd and the team took great care of me. Made the truck buying process smooth, and snatched a great steal on the Colorado. Definitely recommend! More

by houstonleeh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lloyd Facen

Sep 05, 2024

Five Star Chevrolet responded

Houstonleeh, Thank you for your positive feedback! The Five Star Chevrolet team strives to provide an exceptional customer experience, and it's gratifying to know that Lloyd's efforts are appreciated. Let us know how we can help you enjoy your Colorado, please stay in touch at 972-389-6700. We look forward to serving you again in the future! Take care, Alan Brown, General Manager

September 02, 2024

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I recommend this dealership! ! They are just awesome!!! They will help you each and every way!!! I would recommend family and friends to go there!! More

by Jamesrogers1987
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andres Nunez, Lee Nolen

Sep 02, 2024

Five Star Chevrolet responded

Congratulations, James, on your new Chevy! Your recommendation means a lot to your sales team at Five Star Chevrolet. Don't hesitate to call 972-389-6700 with vehicle questions. Enjoy your ride! Take care, Alan Brown, General Manager

August 05, 2024

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Employee Rating

Great place great people very positive friendly kind respectful place I will continue to come here to friendly Chevrolet More

by joereyes127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Harrell, Lee Nolen, Bryce Cassels , Alex Martinez

Aug 06, 2024

Five Star Chevrolet responded

Thank you, Joe! We really appreciate your endorsement of so many on the Five Star Chevrolet service team. Keeping you safe and knowledgeable about your vehicle is the goal. Reach us any time at 972-389-6700. We are here to share our expertise. Best regards, Chris Selbach, Service Director

May 06, 2024

Dealership Rating

Excellent teamwork by everyone involved. The salesman, service manager, finance team and manager were all working to help us get what we were looking for at the price that we needed. Thank More

by Steve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 06, 2024

Five Star Chevrolet responded

Steve, We are so excited to help you enjoy your new vehicle. Our sales and service team welcome the chance to address technical and care questions. Stop by Five Star Chevrolet or call 972-389-6700. Thank you for shopping with us and stay in touch. Congratulations! Best regards, Alan Brown, General Manager

March 20, 2024

Dealership Rating
Employee Rating

He was awesome and great to work with did amazing! !! Also there was another Guy named JR Lopez who was a big help with parts service thank yall all for everything!!!!!! More

by Gonzo.jasonjason
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lloyd Facen, Lee Nolen

Mar 21, 2024

Five Star Chevrolet responded

Thank you, Gonzo.jasonjason, for rating your Five Star Chevrolet shopping visit! Lloyd, JR, and our entire staff are focused on your driving enjoyment. Stop by or call 972-389-6700 when questions arise. It is our goal to help you enjoy your ride. Take care, Alan Brown, General Manager

March 11, 2024

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Employee Rating

Franko was so easy to work with. He made the whole process so easy and got us all of the custom details we wanted. More

by Jlwhitt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Franko Santana

Mar 12, 2024

Five Star Chevrolet responded

Thank you, Jlwhitt, for shopping at Five Star Chevrolet. We appreciate your business and look forward to the opportunity to continue delivering exceptional service in the future. Thank you for selecting our dealership, and please stay in touch at 972-389-6700. Best regards, Alan Brown, General Manager

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