James Birchman
James Birchman at Showcase Honda

James Birchman | Page 4

Service Advisor

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

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4.8
133 Reviews

Dealership Experience

4 yrs, 5 mos

Industry Experience

18 yrs, 2 mos

4.8

133 Reviews

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133 Reviews of James Birchman

September 07, 2025

Dealership Rating
Employee Rating

Always a pleasure to have my car serviced at Showcase--especially because James Birchman is my Showcase 'person.' More

by Cathy Fritz
Recommend Dealer
Yes

Other Employees Tagged: James Birchman

Sep 17, 2025

Showcase Honda responded

We are utterly delighted to hear that you consistently have such a positive experience with your vehicle service at Showcase Honda. It means so much to us that you find it a pleasure each time you visit.

September 04, 2025

Dealership Rating
Employee Rating

I hade a very good experience with my initial salesman Abel. He was outstanding! I also had a good experience with Mr. Scales to finalize my purchase. My experience with the service department was also ve More

by OHMYGOSH337
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keionte Scales , Abel Guelay

Sep 11, 2025

Showcase Honda responded

We’re thrilled to hear that Abel provided an outstanding first impression and guided you smoothly through your initial interactions. It’s also wonderful to know that Mr. Scales made your final purchase experience seamless and enjoyable. We’re equally pleased that your experience with our service department met your expectations. James Richman is a valued member of our team, and it’s great to hear he was prompt, attentive, and cordial while ensuring your service was completed efficiently. Your kind words mean a lot to us and will be shared with the entire team. If you ever need assistance in the future or have any questions, please don’t hesitate to reach out to Lindsay Voss, our Customer Relations Manager, at lvoss@vtaig.com or 602-604-6539.

September 03, 2025

Dealership Rating
Employee Rating

I had an excellent experience! !! Everything was Fantastic!!! I would highly recommend! Also, the representative who helped me was more than helpful!!! More

by thefrenchperiod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2025

Showcase Honda responded

“Thank you so much for your amazing review! We’re thrilled to hear you had such a fantastic experience and that our representative went above and beyond to help.

August 24, 2025

Dealership Rating
Employee Rating

My Service Rep Robbie was very nice, thorough and communicated with me. I felt heard and felt Robbie gave me detailed information on my repair. More

by AMBER
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Hoopes, Cassie Allen , Robbie Schumann & bought the car from Christian; both would get 5 stars

Aug 28, 2025

Showcase Honda responded

We are delighted to hear about your positive experience with our service team. It's wonderful to know that you felt heard throughout your visit and received the detailed information you needed regarding your repair. Your feedback about feeling well-communicated with highlights the level of care our team strives to provide every customer.

August 20, 2025

Dealership Rating
Employee Rating

Very professional, kind, extremely helpful. For sure we suggest all our friends to choose the Honda cars, and also the showcase Honda Salon. More

by ellaborovicsne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard York, Austin Czerwinski

Sep 12, 2025

Showcase Honda responded

Thank you for sharing your wonderful experience with us! We truly appreciate your kind words about our team being professional and helpful. It means so much to know that you felt well taken care of during your visit. Your recommendation to friends about both Honda vehicles and Showcase Honda speaks volumes, and we are honored by your trust in us. We look forward to continuing to serve you and providing the same excellent experience in the future.

August 11, 2025

Dealership Rating
Employee Rating

Got me in and out in around an hour on a super busy day. Great service, and the waiting room is always clean. More

by ELIERMALDONDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2025

Showcase Honda responded

It's wonderful to know that we completed your visit in about an hour and that you noticed our commitment to maintaining a clean and comfortable waiting area. Your feedback about our service quality means a great deal to us, and we truly appreciate you taking the time to recognize our efforts. We look forward to serving you again at Showcase Honda.

August 10, 2025

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Employee Rating

James is the best advisor I have been around in a long time he knows his stuff he is professional and a pleasure to be around! More

by PINKSTARZ25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2025

Showcase Honda responded

It's fantastic to hear that you found your advisor so knowledgeable and professional. We're thrilled that you had such a positive interaction and that you found the service to be exceptional. Your kind words about the expertise and pleasant demeanor you experienced mean so much to us at Showcase Honda. We're delighted that we could provide you with the quality service you deserve.

August 07, 2025

Dealership Rating
Employee Rating

I have always came to this location they are Very friendly workers and quick. Love coming to this dealership. More

by JESSIKA.MORALES4693
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Hoopes, Cassie Allen, Devin Suzuki, Austin Czerwinski, Jonathan Wilson , Sebastian Eshelman, Francisco Ostos, Kevin Proo, Joseph Ungor

Aug 11, 2025

Showcase Honda responded

We are overjoyed to hear about your wonderful experience with our team at Showcase Honda! It means so much to know that you consistently choose to visit us and that our staff makes you feel welcome each time. Your kind words about our friendly workers and efficient service truly brighten our day. We appreciate your loyalty and are committed to continuing to provide the excellent service that keeps you coming back. Thank you for being such a valued customer and for taking the time to share your positive experience!

August 03, 2025

Dealership Rating
Employee Rating

I've been going to showcase Honda for many years. The service is excellent and I will continue to bring my Honda for service. More

by dkovalak88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Hoopes, Cassie Allen, Devin Suzuki, Austin Czerwinski, Jonathan Wilson , Sebastian Eshelman, Francisco Ostos, Kevin Proo, Joseph Ungor

Aug 04, 2025

Showcase Honda responded

We are thrilled to hear about your many years of loyalty with Showcase Honda. It's wonderful to know that you consistently receive excellent care for your Honda and that you plan to keep coming back. Long-term customers like you are the heart of what we do, and we truly appreciate your ongoing confidence in our team's ability to keep your vehicle running smoothly.

July 23, 2025

Dealership Rating
Employee Rating

I was satisfied by the quality of the service. I had no coplaints about the work done. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2025

Showcase Honda responded

We are absolutely thrilled to hear that you were satisfied with the quality of service you received at Showcase Honda, Paul. Your feedback about having no complaints regarding the work completed means so much to our team. We take great pride in delivering reliable service that meets our customers' expectations, and knowing that we achieved this for you truly makes our day.

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