James Barnes | Page 4

Great service, very informative, was able to provide me with everything I was looking for plus more. Offered a great deal with a better rate. Made me feel comfortable about buying the car when I was not in with everything I was looking for plus more. Offered a great deal with a better rate. Made me feel comfortable about buying the car when I was not in the market for one but needed it. More

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Amazing customer service! Very punctual, informative, and helpful. Always making sure I know everything I need to know! Very punctual, informative, and helpful. Always making sure I know everything I need to know! More

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We had a good experience and great customer service from Charles. Paperwork was straightforward and felt informed during the process. Charles. Paperwork was straightforward and felt informed during the process. More

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My wife and I have had numerous experiences with new car deliveries with Mercedes, KIA, Chrysler and Nissan, but without any hesitation we can say, Jacob was the most personable, knowledgeable, professional deliveries with Mercedes, KIA, Chrysler and Nissan, but without any hesitation we can say, Jacob was the most personable, knowledgeable, professional and was a very attentive representative for Casey KIA. Jacob's attention to detail made our 4 and half hour process run smoothly and answered all questions to our full satisfaction. We would like to point out that James (finance department) was detailed in his explanations regarding all contracts and warranties provided by or offered by KIA. We would totally recommend Jacob and Casey KIA employees to anyone reading this review or if asked. More

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Charles was professional and very helpful with our car purchase! Highly recommend visiting him for your next car purchase. purchase! Highly recommend visiting him for your next car purchase. More

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Charles listened and understood exactly where I was coming from, so that led me to buying an amazing car. He was so helpful, and I’ll recommend him to anyone looking for a car. As a first time owner, h coming from, so that led me to buying an amazing car. He was so helpful, and I’ll recommend him to anyone looking for a car. As a first time owner, he made the process extremely seamless and painless. Though I was quite nervous, he eased those worries quickly. If you need a car, Charles is the guy! More

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The staff especially Kaitlin were amazing friendly hardworking and informative about everything they made the process fun. hardworking and informative about everything they made the process fun. More

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My whole overall experience was wonderful and Charles Archer was simply amazing and very informative. Making major purchases can sometimes be overwhelming, but he was very understanding, patient and thor Archer was simply amazing and very informative. Making major purchases can sometimes be overwhelming, but he was very understanding, patient and thorough. I appreciate all of your help…Thank you! More

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Very professional and pleasant sales team. It was a pleasure doing business with them. Everyone we came in contact with was great and very knowledgeable. Very well put together staff. It was a pleasure doing business with them. Everyone we came in contact with was great and very knowledgeable. Very well put together staff. More

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I was looking for specifically a Forte GT with the GT2 package in NJ however it was impossible with the shortage of new vehicles for sale with Kia mass producing the GT-Line compared to the GT model. I tr package in NJ however it was impossible with the shortage of new vehicles for sale with Kia mass producing the GT-Line compared to the GT model. I tried to work with many dealerships ranging from New Jersey all the way down to Virginia. As a previous automotive industry employee I dreaded going through the process knowing the ins & outs of how the sales process can work. Out of 7 dealerships Casey Kia was the ONLY dealership that would take me seriously with not trying to charge me a 5k markup and the situation with of my trade in having negative equity. I was coming from 5+ hours away. AJ, Sam, Jacobo, and James made me feel like I was back in my sales family. It’s refreshing to find a dealership that’s upfront, honest, and actually cares about the customer to put the work that other dealerships were too lazy to do. I couldn’t be happier and would drive the 5 hours all over again just to deal with them More

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