James Barnes | Page 16

Excellent!! Aaron was great. He is professional, knowledgeable and workedd hard to get us a HOT car at a great price. We give him 20 stars. Aaron was great. He is professional, knowledgeable and workedd hard to get us a HOT car at a great price. We give him 20 stars. More

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Hi Kaitlin ! So this is my third car that I am buying from Casey Kia and to say this second car was nothing short of a nightmare is an understatement to be fair there were different employees working the from Casey Kia and to say this second car was nothing short of a nightmare is an understatement to be fair there were different employees working there at the time of purchase but we had a very long list of issues with that car and the last one with my steering wheel locking up almost causing us to crash was the last straw .Sam the sales manager immediately had me brought in to get me into a new vehicle and Kaitlin worked with me The entire time very professional sweet and kind not to mention she has a very good voice I heard her singing a few times LOL I am not an easy person to work with my dad has been a car salesman my entire life so I know all the tricks of the trade and they still put up with me and gave me an amazing deal to make up for all of the troubles that I have had in the past. I definitely recommend working with her and Sam for your car buying needs . More

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Problems Yes I am an unhappy customer. Traded a kia for another kia. Love the vehicles. Finance dept at Casey Kia in Newport News is not very customer oriented Yes I am an unhappy customer. Traded a kia for another kia. Love the vehicles. Finance dept at Casey Kia in Newport News is not very customer oriented. I know they do a lot of sales and I am not the only customer. I am 6 and 1/2 weeks late receiving registration for transferred plates. Spoke to finance manager 5 days ago. He was supposed to investigate and get back to me. No he hasn’t called me and he is avoiding my calls. Not very customer friendly. The service department Joey and service manager mr B great. They need to fix the finance employees at that dealership anyway. More

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very good experience buying a new car from Kaitlin Fields. Enjoyed buying a car from Kate Fields, she's knowledgeable about the vehicles. The sales manager, Mr Gordon Hatcher, also very good to work with. I Enjoyed buying a car from Kate Fields, she's knowledgeable about the vehicles. The sales manager, Mr Gordon Hatcher, also very good to work with. I'd recommend them. Finance guy, not so much. More

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Charles and Chelsea helped us out today. They were nice, professional, and super efficient. Our expierence was great, and I will be sure to refer our friends and family to casey!! Thanks for making buying a professional, and super efficient. Our expierence was great, and I will be sure to refer our friends and family to casey!! Thanks for making buying a new car so simple for us! More

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Everyone was professional and caring. They found exactly Everyone was professional and caring. They found exactly what I was looking for and did everything they could do help me get it. Would recommend! Everyone was professional and caring. They found exactly what I was looking for and did everything they could do help me get it. Would recommend! More

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Charles is an honest and reliable salesmen. I appreciate how he made my car buying experience much easier. I recommend Charles if your in the market to purchase a vehicle. He goes above and beyond to make y how he made my car buying experience much easier. I recommend Charles if your in the market to purchase a vehicle. He goes above and beyond to make you feel comfortable with your purchase. More

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Outstanding Service! I recently purchased an SUV for my family. The staff at Casey Kia is absolutely marvelous. They go above and beyond for their customers. Johnnie D Jor I recently purchased an SUV for my family. The staff at Casey Kia is absolutely marvelous. They go above and beyond for their customers. Johnnie D Jordan Jr was my initial contact upon entering. Shortly after I was introduced to Sam S the sales manager. I went in for a test drive and then got straight to business. Josh the insurance reviewer and Mr. James in Finance were great, thorough and knowledgeable. Mr. Jordan even went the extra mile and assisted me with transporting my other vehicle to my residence. The customer service from every person I encountered from the minute I walked in the door to the minute I drove off the lot with the family's new SUV was by far the best. My experience at Casey has made me a customer for life. I highly recommend them and Casey Honda as well. I have been their customer for several years and that will continue for many more years to come. Thank you Casey for a wonderful buying experience! More

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Nice people.. great service.. very clean business.. my salesman was very professional and clean cut.. great personality and backs up his word. Will refer friends. salesman was very professional and clean cut.. great personality and backs up his word. Will refer friends. More

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GREAT customer service from Charles. He is focused on GREAT customer service from Charles. He is focused on customer desires and helps them find what they are looking for. He is thorough and detailed, GREAT customer service from Charles. He is focused on customer desires and helps them find what they are looking for. He is thorough and detailed, not pushy. I appreciated my experience with him as a salesperson. I was disappointed with my experience with the finance rep. He kept eye contact and conversation with my husband on the side vice me who was directly in front of him. I did not make a purchase. More

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