James Banach

My service advisor James Banach is very professional and personable! I recommend him very highly! personable! I recommend him very highly! More

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After 22 years, 4 new Toyotas, and wanting to trust these service and sales departments, I give up. Among other repairs they recommended, the removal of rusted rear suspension parts to align the rear end wou service and sales departments, I give up. Among other repairs they recommended, the removal of rusted rear suspension parts to align the rear end would cost $1400. So they get my car. After getting a call the car was all set. I return to the dealership to be told, gee, we couldn't align the rear end. Maybe it's a bent rear strut. This after my radiator mysteriously failed during a previous visit even though it was fine the previous night. That only cost $700. I can't describe the relief I felt when looking at their contact on my cell I selected, "Send to trash". More

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Service department gets highest marks possible. Car sales made me lower satisfaction score to a 4. Car sales made me lower satisfaction score to a 4. More

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The service advisors are very attentive to the clients. Pleasant and super friendly. Would go again for service needs Pleasant and super friendly. Would go again for service needs More

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Always an easy experience. The service staff is the best my 77 years has seen!! The service staff is the best my 77 years has seen!! More

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Excellent job very good job and great ppl very good customer service and very nice people also good knowledge experts and I’m very happy with service customer service and very nice people also good knowledge experts and I’m very happy with service More

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My Family has purchased 8 Vehicles from Herb Chambers Toyota of Auburn. They have all been serviced here as well and traded back with a nice trade in value. The Associates here are all very friendly and Toyota of Auburn. They have all been serviced here as well and traded back with a nice trade in value. The Associates here are all very friendly and knowledgeable. Dan is exceptional and greets his Customers enthusiasm and respect. Susan C More

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James was wonderful. His team diagnosed and repaired my issues within hours.great service and atmosphere His team diagnosed and repaired my issues within hours.great service and atmosphere More

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Top service and customer oriented. They were great with answering any questions that I had and got the job done within great time. I will continue to bring my vehicle for all my servic They were great with answering any questions that I had and got the job done within great time. I will continue to bring my vehicle for all my service needs. More

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Very friendly, informative and thorough. James is an excellent service manager. Excellent value. I have been getting my service here for years. James is an excellent service manager. Excellent value. I have been getting my service here for years. More

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