James Baker
James Baker at Ferman Volvo Cars of Tarpon Springs

James Baker

Guest Relations Manager

Ferman Volvo Cars of Tarpon Springs

43530 US Highway 19 N
Tarpon Springs, FL 34689

Contact Me
5.0
226 Reviews

Dealership Experience

14 yrs, 3 mos

Industry Experience

17 yrs

5.0

226 Reviews

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226 Reviews of James Baker

July 20, 2025

Dealership Rating
Employee Rating

Everyone was very nice, accommodating and kind. I would recommend this dealership to anyone. Thank you! More

by dawn.mcmillan
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 21, 2025

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

July 02, 2025

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Sharon’s service team is friendly and professional. I wouldn’t take our car anywhere else. The service people are knowledgeable and explain any repairs clearly. And the facilities are very comfortable More

by fxlr_94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Roy, Sharon O'Connor

Jul 03, 2025

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

June 02, 2025

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I picked up my new company car and dropped off my old one . Jim Baker was a pleasure to work with and made it very easy. More

by Matthew.smith2
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2025

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

May 30, 2025

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Chris and Jim provided great follow up and the sales process was exact and professional without being pushy or overbearing. I passed up dealerships in my state do get delivery from Ferman because of th More

by dtoscano482
Recommend Dealer
Yes

Other Employees Tagged: Chris Roy

Jun 02, 2025

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

April 26, 2025

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Employee Rating

Great team across the board. Excellent communication, customer oriented, efficient. Through in the info they provide to support the sale. More

by asay.jared
Recommend Dealer
Yes

Other Employees Tagged: James Baker

Apr 28, 2025

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

April 16, 2025

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This is my 3rd car purchase with Ferman Volvo and James Baker! 5 plus stars! Amazing Dealership and Jim was amazing! Highly recommend!! More

by kgreilly3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Roy, Sharon O'Connor

Apr 17, 2025

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 26, 2025

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Employee Rating

Jim did a wonderful job and there was absolutely no pressure with the sale. We went back multiple times before we actually purchased the car More

by djlink3466
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Roy, James Forcina

Mar 27, 2025

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 26, 2025

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Employee Rating

I have dealt with 3 dealerships over the years and Ferman Volvo ranks the highest. Appointments are on time, staff is knowledgeable and friendly, great showroom too. More

by dmsolomon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sharon O'Connor

Mar 27, 2025

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 11, 2025

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Employee Rating

Jackie, James and Christine resolved my XC 60 issue. I really don’t think that there anything else to say. More

by Bill D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Forcina , Jackie

Mar 12, 2025

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 05, 2025

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Employee Rating

The folks at Ferman are just the best. They are attentive to my needs, taking an interest in satisfying the concerns that brought me to them in a timely manner. I always leave feeling th More

by mcdanielannette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 05, 2025

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

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