Sharon O'Connor

Clean, attractive waiting area. I kept updated on my car’s servicing. Friendly service team. I kept updated on my car’s servicing. Friendly service team. More

by jamesmgiles7 Verified Customer Verified Customer

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We’ve had great service from this service department for the past 10 years. Always do the best for the customer. The team is friendly and courteous, wouldn’t take my 17 yrs old XC90 anywhere else. the past 10 years. Always do the best for the customer. The team is friendly and courteous, wouldn’t take my 17 yrs old XC90 anywhere else. More

by liseb88 Verified Customer Verified Customer

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I have had great experiences at this dealership, very friendly and easy to work with staff. friendly and easy to work with staff. More

by meganmdye Verified Customer Verified Customer

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Wonderful staff all around! Phenomenal service team!! They go above and beyond! Always enjoy bringing my vehicle here knowing it's in good hands. Phenomenal service team!! They go above and beyond! Always enjoy bringing my vehicle here knowing it's in good hands. More

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Went for our first-year service for our 2023 V60 Volvo. The only positive item during this visit was that I was professionally welcome during the initial check in. The remaining visit, to put it simple, The only positive item during this visit was that I was professionally welcome during the initial check in. The remaining visit, to put it simple, HORRIBLE. I felt like I was being treated like a "sack of potatoes." Othes customers that were waiting and bringing their cars for service, received all of the attention from Ferman's service personnel. Very unprofessional; I didn't even receive any type of paperwork for the service. I'm still not sure what they did, if anything. I do know that they wash the vehicle. Not sure if they changed the oil or not. I have asked them to check the shocks due to the very rough ride from this Volvo. No idea if they even checked them. I'm glad others are pleased with Ferman's service. I'm not and I would not recommend them to anyone. More

by secbit Verified Customer Verified Customer

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The service staff was outstanding in handling my case at Ferman. They are courteous and efficient. Ferman. They are courteous and efficient. More

by sspina53 Verified Customer Verified Customer

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great service, fair pricing, and easy to work with. This is the 5th volvo we purchased from Ferman, and the 3rd one this year! We come from Tampa, but wouldn't work with any other dealer. This is the 5th volvo we purchased from Ferman, and the 3rd one this year! We come from Tampa, but wouldn't work with any other dealer. More

by cindysminetti Verified Customer Verified Customer

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We received the most courteous and professional service that we could have possibly expected from Ferman Volvo. that we could have possibly expected from Ferman Volvo. More

by bswharry Verified Customer Verified Customer

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Excellent service team, my service advisor is the best, in and out in no time and was able to get my car in immediately. in and out in no time and was able to get my car in immediately. More

by tiradorosemary Verified Customer Verified Customer

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This was the 5th Volvo we have purchased from Ferman Volvo. Chris the sales manager is always amazing to work with! Jim was our salesperson and did a fantastic job showing us the new and different feat Volvo. Chris the sales manager is always amazing to work with! Jim was our salesperson and did a fantastic job showing us the new and different features in our XC90 compared to the S60 we had previously. Thanks so much helping us level up! We feel like we got a great deal on our new car! More

by The Gorbys! Verified Customer Verified Customer

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