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Jamaica Johnson

Overview Reviews (15) Inventory (616)

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Jamaica Johnson

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Jamaica Johnson

Service Advisor

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

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4.5

15 Reviews

Overview Reviews (15) Inventory (616)

4.5

15 Reviews

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15 Reviews of Jamaica Johnson

November 02, 2024

Dealership Rating

Employee Rating

Best sales department best finances best service they always take care of me. This is my 10th truck that I bought from them. always take care of me. This is my 10th truck that I bought from them. More

by abraham6

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Peter Sargent, Tim Lewis, Brian Everhart, Jimmy Carpenter, Lee Habiger, David Estrada, Jenah Huff, Todd Kelly

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Nov 04, 2024 -

Robert Brogden Buick GMC responded

Thank you so much for your wonderful review! We’re thrilled to hear that you’ve had such a positive experience with our sales, finance, and service departments at Robert Brogden Buick GMC. Congratulations on your 10th truck purchase! We truly value your loyalty and look forward to assisting you again in the future. Safe travels in your new truck! Sincerely, The Robert Brogden Buick GMC Team

October 31, 2024

Dealership Rating

Employee Rating

Had a unique situation where my windshield pump was not working. Brian called me and indicated that they found a mouse in the windshield washer reservoir. He said that it typically would not be covered u working. Brian called me and indicated that they found a mouse in the windshield washer reservoir. He said that it typically would not be covered under warranty but he involved his manager and they called their GMC representative. I have all my service work done at Brogden. Brian called me back in a very short time, told me that they had discussed the mouse situation with the GMC representative and agreed that this was not any fault of mine and that it would be covered under warranty with no cost to me. I am very appreciative of both Brian and the service manager for siding with me as the customer in this very unique situation. Thank you Brian! More

by randy.tostenson

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Everhart, Lee Habiger, Brian Land, Alyssa Raby, David Estrada, Jenah Huff, Scott Phegley, Todd Kelly

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Nov 01, 2024 -

Robert Brogden Buick GMC responded

Thank you so much for your amazing review! We truly appreciate your kind words about Brian and our service team at Robert Brogden Buick GMC. We're glad we could resolve the unique situation with your windshield washer reservoir swiftly and to your satisfaction. Thank you for your loyalty in choosing us for your service needs. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

September 12, 2024

Dealership Rating

Employee Rating

Awesome service and support from honest folks. I would suggest anybody to reach out and work with them. I would suggest anybody to reach out and work with them. More

by SHAWN.SMITH

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Everhart, Lee Habiger, Brian Land, Alyssa Raby, David Estrada, Jenah Huff, Scott Phegley, Todd Kelly

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Sep 13, 2024 -

Robert Brogden Buick GMC responded

Thank you for the wonderful review, Shawn! We truly appreciate your kind words about the service and support you received at Robert Brogden Buick GMC. It's great to hear that you found our team to be honest and helpful. We look forward to assisting you again in the future, and don’t hesitate to spread the word about your positive experience! Sincerely, The Robert Brogden Buick GMC Team

July 31, 2024

Dealership Rating

Employee Rating

Everyone was absolutely wonderful and helpful! Top notch service! The service center is top notch with everything! Top notch service! The service center is top notch with everything! More

by M.SWARTZ2262

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Everhart, Lee Habiger, Brian Land, Alyssa Raby, David Estrada

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Aug 01, 2024 -

Robert Brogden Buick GMC responded

Thank you for your fantastic review! We truly appreciate your kind words about the team and our service center at Robert Brogden Buick GMC. It's wonderful to hear that you had a great experience with us. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

June 27, 2024

Dealership Rating

Employee Rating

Lee was the man. He helped me get my X5M wheels. And helped me with all repairs. He helped me get my X5M wheels. And helped me with all repairs. More

by nhill89

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Everhart, Lee Habiger

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Jun 28, 2024 -

Robert Brogden Buick GMC responded

Thank you for choosing Robert Brogden Buick GMC! We're thrilled to hear about your positive experience with Lee. We appreciate your business and look forward to assisting you with any future vehicle needs. Drive safely! Sincerely, The Robert Brogden Buick GMC Team

June 22, 2024

Dealership Rating

Employee Rating

Great experience from start to finish! Made an unfortunate situation with my car a great experience! I will definitely be recommending them to friends and family! Made an unfortunate situation with my car a great experience! I will definitely be recommending them to friends and family! More

by SPENCERMURRY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tracy Troll, Jim Self, Terrie Horton, Sebastien Granger, Brian Everhart, Lee Habiger, Brian Land, Alyssa Raby, David Estrada

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Jun 24, 2024 -

Robert Brogden Buick GMC responded

Thank you for the kind words, Spencer! We are delighted to hear that we could turn your unfortunate car situation into a positive experience. We truly appreciate your recommendation and look forward to serving you, your friends, and your family in the future. See you next time at Robert Brogden Buick GMC! Sincerely, The Robert Brogden Buick GMC Team

June 15, 2024

Dealership Rating

Employee Rating

I was told my truck was still covered under warranty. When I got there they said they made a mistake. I took off work lost $300.00 in wages plus gas. They could just told me the truth. When I got there they said they made a mistake. I took off work lost $300.00 in wages plus gas. They could just told me the truth. More

by WALLINGJR62

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Brian Everhart, Lee Habiger, Brian Land, Alyssa Raby, David Estrada

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Jun 17, 2024 -

Robert Brogden Buick GMC responded

Thank you for sharing your experience with us. We understand your concerns and appreciate your feedback. We will share your feedback with our team and address this internally so a similar situation in the future can be avoided. If there is anything we can do to gain your trust back, please feel free to reach out to us directly. Sincerely, The Robert Brogden Buick GMC Team

April 04, 2024

Dealership Rating

Employee Rating

Good visit got oil change and was in and out very quickly. Really enjoyed the waiting room had coffee and snacks thanks. quickly. Really enjoyed the waiting room had coffee and snacks thanks. More

by johnsonrichard8173

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Everhart, Lee Habiger, Brian Land, Alyssa Raby, David Estrada

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Apr 04, 2024 -

Robert Brogden Buick GMC responded

Richard, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Robert Brogden Buick GMC Team

March 22, 2024

Dealership Rating

Employee Rating

Terrible experience, not customer friendly at all Will not recommend to anyone next time will only deal with the manager not recommend to anyone next time will only deal with the manager More

by MARY.DOHERTY1843

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Brian Everhart, Lee Habiger, Brian Land, Alyssa Raby, David Estrada

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Mar 22, 2024 -

Robert Brogden Buick GMC responded

Mary, we appreciate you sharing your feedback with us. We strive to create a positive experience for all our customers, and would appreciate the opportunity to gain more insight into your visit. Please contact us at your earliest convenience so we can work together at resolving this. Sincerely, The Robert Brogden Buick GMC Team

February 26, 2024

Dealership Rating

Employee Rating

Excellent communication and willing to work with the budget I had. Great customer service! I love my new Sierra SLT! budget I had. Great customer service! I love my new Sierra SLT! More

by nick.mcwain28

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Paul Levin, Tim Lewis, Lee Habiger, Max Skid

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Feb 27, 2024 -

Robert Brogden Buick GMC responded

Nick, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Robert Brogden Buick GMC! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Robert Brogden Buick GMC Team

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