Jake Gurzler | Page 5

Everyone in the Colombia ford team are very professional. They are knowledgeable and answer every question I have had. They are knowledgeable and answer every question I have had. More

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Everyone is a rockstar! Adam was amazing and on top of everything. Definitely try and get an appointment with him if you can! Adam was amazing and on top of everything. Definitely try and get an appointment with him if you can! More

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Everyone there was friendly and helpful, even the young fellow at the parking lot. God bless you fellow at the parking lot. God bless you More

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Amazing experience and an unbeatable deal for a new f150. All around could not be happier with the process. All around could not be happier with the process. More

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The Columbia Kia team were great. We are overall very happy with the purchase of our 2025 Kia Telluride and the entire process was very friendly and professional. There were a few hi We are overall very happy with the purchase of our 2025 Kia Telluride and the entire process was very friendly and professional. There were a few hiccups along the way but they rectified the situation and it all worked out. We would purchase from them again. More

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Extremely friendly, knowledgeable, courteous, and no pressure at all. Mike and Jimmy were wonderful to do business with pressure at all. Mike and Jimmy were wonderful to do business with More

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Columbia Ford always provides excellent service from very capable technicians and front desk staff. They are always courteous and attentive to my needs as a customer. capable technicians and front desk staff. They are always courteous and attentive to my needs as a customer. More

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Ryan was good and respected my wishes and our agreements, Jimmy was the opposite. I found that Jimmy was only concerned about making a sale, and did not respect my wishes to not contact me over the weekend b Jimmy was the opposite. I found that Jimmy was only concerned about making a sale, and did not respect my wishes to not contact me over the weekend because I was at my daughter’s sporting event. The agreement was to follow up on Monday morning when I left the dealership on Friday. Jimmy called me several times over the weekend. The other reason Jimmy almost ruined the sale was that after I explicitly informed him and Ryan that I was financing the vehicle with my own bank and not through the dealership he again called me multiple times until I returned his call. Once I returned his call, he pushed his agenda of the dealership could do the financing even though I continually told him I was using my own bank. He was relentless and extremely frustrating. To be 100% honest if I could have found the vehicle anywhere else in New England I would have gone there because of Jimmy. I am not sure why you keep him on your staff. If I was a manager at your dealership I would fire him and replace him with someone who listens the customer. More

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Good dealership, relatively knowledgeable staff. Vehicle (2024 F150 STX) was as I expected and enjoying approximately six months of driving great Ford. Vehicle (2024 F150 STX) was as I expected and enjoying approximately six months of driving great Ford. More

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Great dealership experience for our new Kia purchase. Thank you Ryan and team for your professionalism. Thank you Ryan and team for your professionalism. More

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