Jake Gurzler

Extremely friendly, knowledgeable, courteous, and no pressure at all. Mike and Jimmy were wonderful to do business with pressure at all. Mike and Jimmy were wonderful to do business with More

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Columbia Ford always provides excellent service from very capable technicians and front desk staff. They are always courteous and attentive to my needs as a customer. capable technicians and front desk staff. They are always courteous and attentive to my needs as a customer. More

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Ryan was good and respected my wishes and our agreements, Jimmy was the opposite. I found that Jimmy was only concerned about making a sale, and did not respect my wishes to not contact me over the weekend b Jimmy was the opposite. I found that Jimmy was only concerned about making a sale, and did not respect my wishes to not contact me over the weekend because I was at my daughter’s sporting event. The agreement was to follow up on Monday morning when I left the dealership on Friday. Jimmy called me several times over the weekend. The other reason Jimmy almost ruined the sale was that after I explicitly informed him and Ryan that I was financing the vehicle with my own bank and not through the dealership he again called me multiple times until I returned his call. Once I returned his call, he pushed his agenda of the dealership could do the financing even though I continually told him I was using my own bank. He was relentless and extremely frustrating. To be 100% honest if I could have found the vehicle anywhere else in New England I would have gone there because of Jimmy. I am not sure why you keep him on your staff. If I was a manager at your dealership I would fire him and replace him with someone who listens the customer. More

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Good dealership, relatively knowledgeable staff. Vehicle (2024 F150 STX) was as I expected and enjoying approximately six months of driving great Ford. Vehicle (2024 F150 STX) was as I expected and enjoying approximately six months of driving great Ford. More

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Great dealership experience for our new Kia purchase. Thank you Ryan and team for your professionalism. Thank you Ryan and team for your professionalism. More

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Columbia Ford Kia stepped up to the plate to get me into my new new car in 24 hours right after the holidays. They never pressured me into buying and assisted me with trading in my old car. They are kind, c my new new car in 24 hours right after the holidays. They never pressured me into buying and assisted me with trading in my old car. They are kind, courteous, patient, and knowledgeable. The whole team was amazing. Adam Wanager was my sales associate and worked with me to find the right car for me and my family. My Family has bought several vehicles here and a boat and will continue to do so. The entire team and service staff go above and beyond can't say enough good things. More

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Columbia Ford Kia is so much more than just a great place to buy a vehicle—they truly care about the people and the community around them. Their dedication goes beyond offering excellent vehicles and service to buy a vehicle—they truly care about the people and the community around them. Their dedication goes beyond offering excellent vehicles and service; they actively contribute to the well-being of the local community through various foundations and charitable efforts. By supporting Columbia Ford Kia, you're not only investing in a reliable vehicle, but you're also supporting initiatives that make a meaningful difference in the lives of those around you. It's clear that their values align with the needs of their customers and the community. Highly recommended for anyone who wants to work with a company that genuinely gives back! More

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I was treated respectfully and the staff was very professional. The purchase was a very pleasant experience professional. The purchase was a very pleasant experience More

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I had been looking for a used explorer for 7+ mths when I found one I liked at Columbia Ford online. I was contacted by Adam but stated I wasn’t sure when I could get there, he was not pushy at all, he just found one I liked at Columbia Ford online. I was contacted by Adam but stated I wasn’t sure when I could get there, he was not pushy at all, he just ckd in and we were able to set up a time to xx it out and test drive it. It was a very relaxing experience. I knew was interested in the vehicle and was able to get back in touch with Adam and come Back over to go over specific numbers , since I had a car to trade in . The process Was simple easy and had all the info I needed to make my decision. Two days later I went back to pick it up. Everyone at the dealership was polite and it was a very relaxed environment. A pleasant experience More

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Rush was great- personalable, knowageable, helpful, & flexible. He shared he was new but he has it figured out and carries himself with a calm, confident demenor even with our young kids being reckless. flexible. He shared he was new but he has it figured out and carries himself with a calm, confident demenor even with our young kids being reckless. We would recommend him. More

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