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Jake Gray

Overview Reviews (12) Inventory (233)

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Jake Gray

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Jake Gray

Sales & Lease Professional

Matthews Kia of Greece

4321 W Ridge Rd
Rochester, NY 14626

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4.6

12 Reviews

Overview Reviews (12) Inventory (233)

Industry Experience

10 yrs, 3 mos

4.6

12 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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12 Reviews of Jake Gray

October 27, 2024

Dealership Rating

Employee Rating

Car I was interested in was transported up from the PA dealership. Great experience working with Jake & Brian dealership. Great experience working with Jake & Brian More

by decampbell

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brian Salamone, Tom Jacobs

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Oct 28, 2024 -

Matthews Kia of Greece responded

Hi, We’re so glad to hear you had a great experience with Jake & Brian! Thank you for your business and the great review!

October 19, 2024

Dealership Rating

Employee Rating

Very, very professional company- knowledgeable and friendly Sales Consultant, Mr Jake Gray is a good customer service person. friendly Sales Consultant, Mr Jake Gray is a good customer service person. More

by JOHNLAMMERS

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Oct 28, 2024 -

Matthews Kia of Greece responded

Hi, We’re so glad to hear you had a great experience with Jake! Thank you for your business and the great review!

September 25, 2024

Dealership Rating

Employee Rating

I had a very difficult time phoning into service to get an appointment but spoke to them about the problem. an appointment but spoke to them about the problem. More

by CODDINGCAROL21

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 30, 2024 -

Matthews Kia of Greece responded

Hi- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

September 10, 2024

Dealership Rating

Employee Rating

Thorough, patience, willing to try different options. Made sure I knew the process and wanted to make sure I was completely satisfied with my new car Made sure I knew the process and wanted to make sure I was completely satisfied with my new car More

by BUTLERELIZABETH

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brian Salamone

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Sep 13, 2024 -

Matthews Kia of Greece responded

Hi-Thank you for the 5 Star Review and your business! We're so glad you had a positive experience with us!

September 05, 2024

Dealership Rating

Employee Rating

They made our experience easy and treated us with respect. They have followed up with us and said we could contact them any time with any questions or issues. respect. They have followed up with us and said we could contact them any time with any questions or issues. More

by FPUM

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Sep 09, 2024 -

Matthews Kia of Greece responded

Hi, Thank you for the 5 Star Review and your business!

September 01, 2024

Dealership Rating

Employee Rating

My experience at Matthew's Kia was wonderful. We worked with Jake and he was knowledgeable, friendly, fair and efficient. 10/10 would reccommend! We worked with Jake and he was knowledgeable, friendly, fair and efficient. 10/10 would reccommend! More

by lhartung0506

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Massimo Castelli

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Sep 09, 2024 -

Matthews Kia of Greece responded

Hi, We’re so glad to hear you had a great experience with Jake! Thank you for your business and the great review! We hope you enjoy your new ride.

August 21, 2024

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Employee Rating

Great sales and service. I Would recommend Matthew's Kia and our salesman Jake for a vehicle purchase. I Would recommend Matthew's Kia and our salesman Jake for a vehicle purchase. More

by ALMANATOR83

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Aug 26, 2024 -

Matthews Kia of Greece responded

Hi, We’re so glad to hear you had a great experience with Jake! Thank you for your business and the great review! We hope you enjoy your new ride.

June 30, 2024

Dealership Rating

Employee Rating

Don't know what they are doing feel as though I was pushed into buying my lease out pushed into buying my lease out More

by WASNOCKAMY

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Matthew DiManno, Ronald Felix, Joey Greco , Eddie Jackson, Brandon Lasher, Christian Rambali, Allan Sevor, Ajay Stevens

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May 21, 2024

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Employee Rating

Car was broken into anf disabled. Their service dept. did a great job in getting my car back to me. Their service dept. did a great job in getting my car back to me. More

by aquinas54

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matthew DiManno , Bradley Hooper, Brent Mcauther

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May 28, 2024 -

Matthews Kia of Greece responded

Hi aquinas54, Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

May 01, 2024

Dealership Rating

Employee Rating

Just purchased my 5th KIA from this dealer. Always an awesome experience! Ron Felix is a no pressure, but thorough sales rep. Thank you. Always an awesome experience! Ron Felix is a no pressure, but thorough sales rep. Thank you. More

by DENCARTER1961

Verified Customer

Trade-in Experience

Recommend Dealer

Yes

Other Employees Tagged: Brian Salamone, Ronald Felix , Bradley Hooper

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May 02, 2024 -

Matthews Kia of Greece responded

Hi, We’re so glad to hear you had a great experience with Ron Felix! We appreciate your continued business and hope you enjoy your new ride!

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