Jaime Zamora
Jaime Zamora at INFINITI of South Bay

Jaime Zamora | Page 18

Service Advisor

INFINITI of South Bay

2900 Pacific Coast Highway
Torrance, CA 90505

4.6
210 Reviews
4.6

210 Reviews

Write a Review

210 Reviews of Jaime Zamora

January 06, 2023

Dealership Rating
Employee Rating

Jaime took great care of me and was very accommodating with the timing of my service (I was squeezing it in with two doctor appointments that day). Then he helped by getting me in and out quickly. Great e More

by JENNIFEREDIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 04, 2023

Dealership Rating
Employee Rating

Brought our QX-60 in for repair, and you quoted us $18,000 for a new engine!!!!!!🤬🤬🤬. Shame on you……. Brought to a very respected Mechanic….you shook is head, told us what a bunch of schmuck More

by Matt.moro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Edson Trujillo, Felix Le , Jerry Vargas, Ever Villalobos

Jan 12, 2023

INFINITI of South Bay responded

Matty, Thank you for bringing this to our attention. We will look into the multipoint inspection that was performed on your visit. It should include photos of the condition of your vehicle that were the basis of the recommendations. Carlos Robles Service Manager INFINITI of South Bay

January 02, 2023

Dealership Rating
Employee Rating

Great place to service my car feels. like home very friendly people and love the coffee machine. More

by NOEINIGUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edson Trujillo, Anita Ruiz, Larry Harris, Kelvin Bratcher, Carlos Robles, Chris Horikawa , Andy Kim, Jerry Vargas, Ever Villalobos, Felix it's very helpful in giving information about my tires.

December 18, 2022

Dealership Rating
Employee Rating

The manager is attentive & delegates to his subordinates, and they are attentive. I’ve enjoyed the service I receive. More

by RESPI68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edson Trujillo, Carlos Robles, Felix Le , Andy Kim, Jerry Vargas, Ever Villalobos

December 08, 2022

Dealership Rating
Employee Rating

I really like coming to South Bay Infiniti for all of my car service needs. Everyone is professional and friendly! Thanks Team!! More

by DARLISA.ASHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edson Trujillo , Jerry Vargas, Ever Villalobos

October 19, 2022

Dealership Rating
Employee Rating

Attentive, professional and trustworthy, I will always return to this dealership. Plus it’s convenient to my house. More

by DONNASA319@aol.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Oct 20, 2022

INFINITI of South Bay responded

Donna, Thank you, we couldn't imagine a better review. Letting us know that you found my team to be attentive, trustworthy and professional shows to me that our focus on customer satidfation is paying off. We appreciate your business an your loyalty. Thank you for being an INFINITI of South Bay client! Carlos Robles Service Manager INFINITI of South Bay

October 12, 2022

Dealership Rating
Employee Rating

Scheduled a 15k mile interval service. A friendly, professional and knowledgeable service department that handled everything accordingly. Jaime was professional and made everyone he intera More

by HEMAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 20, 2022

INFINITI of South Bay responded

Friendly, professional and knowledgeable... Hemal, thank you so much for this review. Looks like Jaime did a great job communicating. Thank you so much for the great review, and for your business. We appreciate great clients like you! Carlos Robles Service Manager INFINITI of South Bay

September 29, 2022

Dealership Rating
Employee Rating

The service is always quick, convenient & hospitable. The south bay infiniti team is awesome! Loyal customer for life! More

by seanspikes5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edson Trujillo, Anita Ruiz, Kas Yeganeh, Kelvin Bratcher , Jerry Vargas, Ever Villalobos, Kaz

Oct 01, 2022

INFINITI of South Bay responded

Sean, Thank you for your 5-STAR review and for letting us and others know that you always receive quick and convenient service. We appreciate your loyalty to our team as they work hard to deliver each and every day. Thank you for your appreciation and recognition. Kelvin Bratcher Principal & General Manager INFINITI of South Bay

September 28, 2022

Dealership Rating
Employee Rating

Great service , great people. Very attentive, clear and the waiting time is not long . Well I usually make an appointment. Love the place. More

by NATSB21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Vargas

Oct 01, 2022

INFINITI of South Bay responded

We love custmers like you! Thank you for telling us and others that we have a great team that provides fast and attentive service. So glad you enjoy our dealerhship. We appreciate your business and look forward to your next visit. Carlos Robles Service Manager INFINITI of South Bay

September 27, 2022

Dealership Rating
Employee Rating

Helpful but would appreciate more communication about timing for completion of work. I like that appointments are easy to make and change More

by DSIMON4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 28, 2022

INFINITI of South Bay responded

Thank you for your feedback, point well taken and we will discuss this with your service advisor. We train that customer satisfaction starts with good communication and setting expectations and if that is not happening we are grateful that you let us know. Thanks for the positive feedback on appointment process. We appreciate your business. Carlos Robles Service Manager INFINITI of South Bay

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