Jaime Zamora
Jaime Zamora at INFINITI of South Bay

Jaime Zamora

Service Advisor

INFINITI of South Bay

2900 Pacific Coast Highway
Torrance, CA 90505

4.5
132 Reviews
4.5

132 Reviews

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132 Reviews of Jaime Zamora

May 10, 2025

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Employee Rating

The area was helpful and clean. I appreciated the courtesy vehicle provided while my car was being serviced today. However, the inside of the vehicle was dirty; I noticed a lot of e More

by NAKIERAMC
Recommend Dealer
Yes

Other Employees Tagged: Jaime Zamora

May 02, 2025

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Employee Rating

Jaime, Edson and the service crew and front desk crew are the best! They took my order, kept me updated with progress, provided me a Lyft ride to/from work, and my vehicle feels much better than how I took i More

by Alma.k.saiya
Recommend Dealer
Yes

Other Employees Tagged: Jaime Zamora

April 30, 2025

Dealership Rating
Employee Rating

My last visit was great just like all my previous visits at this dealership. I was informed on what needs attention at my next visit. More

by EBBICARME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edson Trujillo

May 01, 2025

INFINITI of South Bay responded

Thank you so much for leaving this review about your service experience with us here at Infiniti of South Bay! We're glad to hear your recent visit was just as positive as your past experiences, consistency and clear communication are exactly what we strive for. Thank you for your loyalty and continued trust in us! We look forward to taking great care of you again at your next visit! Don't forget to check our website for service deals and specials next time you stop by. Thanks! Carlos Robles Service Manager INFINITI of South Bay

April 23, 2025

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Employee Rating

I had a very pleasant experience. The staff was exceptionally polite and provided me with timely updates on the repair status of my vehicle. More

by JG_JDUB
Recommend Dealer
Yes

Other Employees Tagged: Jaime Zamora

Apr 26, 2025

INFINITI of South Bay responded

Thank you so much for the kind words! I’m so glad you had a pleasant experience with us. Our team takes pride in keeping our customers informed and making sure you feel taken care of every step of the way. We truly appreciate you choosing Infiniti of South Bay, and we look forward to providing you with the same exceptional service on your next visit! Carlos Robles Service Manager INFINITI of South Bay

April 23, 2025

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Professional with excellent customer service. That means a lot to me as a customer, I will definitely come back and also refer friends and colleagues. More

by Magumu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edson Trujillo, Felix Le

Apr 26, 2025

INFINITI of South Bay responded

Thank you so much for taking the time to leave this review! It truly means a lot to us that you had such a positive experience. We take great pride in delivering professional, excellent customer service, and it’s wonderful to know it made a difference for you. Thank you for trusting us and for being willing to recommend us to your friends and colleagues! Don't forget to check back on our website for service specials for your next visit. See you soon! Carlos Robles Service Manager INFINITI of South Bay

April 20, 2025

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Every visit to Infiniti of South Bay, Since 2021, has been met with exemplary sales/service. And when entering the lot, I nearly always see Mike Molles, much like a dedicated soldier, on the 'Front-l More

by tdhc
Service Price Transparency
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Recommend Dealer
Yes
Apr 26, 2025

INFINITI of South Bay responded

Thank you so much for the incredible review! It’s truly humbling to be referred to as "General Kelvin," but I have to say, the real credit goes to Mike Molles and our entire team. We pride ourselves on delivering top-notch service, and it’s always a pleasure to see the smiles on our customers' faces as they drive off happy with their new vehicles. Mike’s passion for “fighting for your mobile freedom” is unmatched, and I’m proud to have him on the "front lines" with me. That's a good idea about the Platinum Key Fob! Thanks again for your loyalty and for being a valued part of the Infiniti of South Bay family, we can’t wait to serve you again! Thanks again, Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

May 03, 2025

tdhc responded

Sir, I thank both you, and your entire regiment, for all your services rendered. Until my next scheduled visit. Cheers all

April 19, 2025

Dealership Rating
Employee Rating

Perfect I had an excellent experience. Service was done on a timely matter. Jaime was great in notifying me and getting things done perfectly. More

by MNMCHACON
Recommend Dealer
Yes

Other Employees Tagged: Jaime Zamora

Apr 26, 2025

INFINITI of South Bay responded

Thank you so much for taking the time to leave this five-star review! We’re thrilled you had an excellent experience and that Jaime was able to make everything run smoothly for you. Timely service and great communication are what we strive for, and it’s great to know that Jaime exceeded your expectations. Thanks for choosing INFINITI of South Bay and we look forward to serving you again soon! Carlos Robles Service Manager INFINITI of South Bay

April 18, 2025

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Amazing , answered all my questions The only infiniti dealer i would go to , they are great More

by Binaa.Gutierrezz
Recommend Dealer
Yes

Other Employees Tagged: Jaime Zamora

Apr 26, 2025

INFINITI of South Bay responded

Thank you so much for your amazing feedback, Binaa! We’re honored to be the Infiniti dealer you trust and choose. It’s wonderful to hear that our team was able to answer all your questions and make you feel confident throughout the process. Providing a welcoming and pressure-free experience is something we take great pride in! We can’t wait to welcome you back whenever you need anything, whether it’s for a new vehicle or service. Thanks again for being part of our Southbay family! Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

April 12, 2025

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Jamie and the WHOLE Southbay team, and management are fantastic. Hands down. I have been a client of Southbay exclusively for over 5yrs. now at least, and have come to feel at home and taken care of! Al More

by Captain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edson Trujillo

Apr 26, 2025

INFINITI of South Bay responded

Thank you so much for your wonderful review! We truly appreciate your loyalty and trust over the past five years. Jamie and the entire Southbay team are honored to have you as part of our Southbay family. We're thrilled you feel at home with us, your comfort and satisfaction mean everything. We look forward to continuing to provide you with the best service and care for many more years to come! Thanks again! Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

April 07, 2025

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Employee Rating

Great service. Good attention to detail and look. Strives to ensure customer satisfaction. Great all around experience. More

by WILLIAMHARRIS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edson Trujillo, Felix Le

Apr 11, 2025

INFINITI of South Bay responded

Thank you so much for taking the time to leave this excellent review about your experience! Providing great service and attention to detail is something we take great pride in, and we're so glad that it showed. Your satisfaction is our top priority, and we truly appreciate your kind words. We look forward to serving you again in the future! Have a great weekend! Carlos Robles Service Manager INFINITI of South Bay

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