Jacque Gadient

I was looking to purchase my dream car and Elijah made this whole process very easy. He is very acknowledge, helpful with any questions and information I asked and I didn't feel any pressure at all to mak this whole process very easy. He is very acknowledge, helpful with any questions and information I asked and I didn't feel any pressure at all to make any decisions right away. I am so thankful for his help and guidance during the whole process, he made my first car buying experience so fun and exciting!! More

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My recent experience with Brookdale VW was exceptional, and I can confidently give them my highest recommendation. Here is a breakdown of my experience: 1. Customer Service That Goes Beyond Transactio and I can confidently give them my highest recommendation. Here is a breakdown of my experience: 1. Customer Service That Goes Beyond Transactions At the core of every great company is a commitment to serving others, and Andrea Schneider embodies this principle. From my very first interaction, I felt valued as a customer, not just for the sale but as a person. She and the team (Steve, Connor, et al) were attentive, empathetic, and genuinely interested in understanding my needs. They didn’t just sell me a car—they guided me through the process with patience and care. 2. Attention to Detail One of the things that stood out most was their meticulous attention to detail. They ensured that I was informed and comfortable at every step, leaving no question unanswered and no concern unresolved with no pressure. 3. Uncompromising Quality The quality of the vehicle I purchased exceeded my expectations. It was clear they take pride in vehicles they offer. I got a full tank of gas, floor mats that were missing and can get the car picked up for future oil changes. 4. Lower Price Point Without Sacrificing Value What impressed me even more was their competitive pricing. They managed to provide a high-quality vehicle at a price point that is certified that was not only fair but remarkably lower than other dealers I had considered. This balance of affordability and excellence is a rare find in today’s market. 5. Seamless Delivery Experience Brookdale VW is delivering my vehicle directly to my home—a testament to their commitment to convenience and customer satisfaction. This level of service made the entire experience feel effortless and stress-free. 6. Likely to Return Businesses that earn trust don’t just sell products; they build relationships. After this experience, I have no doubt that I’ll return to Brookdale VW for future service and purchases. They’ve set the bar incredibly high, and I look forward to continuing this relationship in the years to come. Brookdale VW is a refreshing reminder of what happens when you start with put the customer at the center. Thank you. More

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The team made the whole process simple. I appreciate their respect for my time throughout the sales process. I appreciate their respect for my time throughout the sales process. More

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The Dealership was inviting with friendly staff. Each part of the process went smooth and professional. Each part of the process went smooth and professional. More

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Rayvon is very easy to deal with. Fast and smooth process. Rayvon is very fast to respond! Fast and smooth process. Rayvon is very fast to respond! More

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Rayvon was very helpful and informative and made the car buying process a breeze! Definitely referring family and friends to work with him! buying process a breeze! Definitely referring family and friends to work with him! More

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Luther Brookdale VW was extremely nice to me from start to finish. I applied online for a 2024 VW Golf R, and was connected to Elijah shortly after. We had discussed options and cars to suit my needs, even to finish. I applied online for a 2024 VW Golf R, and was connected to Elijah shortly after. We had discussed options and cars to suit my needs, even suggested a Golf GTI instead of the Golf R, which was about $15000 cheaper at the time. Once I got to the dealership, I was greeted very kindly, made to feel welcome! Elijah was very attentive to any needs or wants I had regarding my car purchase, he also answered any questions I had, and if he didn’t know something, he didn’t sit there and b*llsh*t until I walked out with a car, he would go look for an answer or bring me someone that could answer my questions in full. After spending some time with Elijah and test driving a Golf GTI, we assessed that I didn’t need to spend extra for the Golf R to get the experience I was looking for. Even if it would have benefitted him for me in get the Golf R, I find it very applaudable that he didn’t just take the easy route, but instead took his time, even including his experiences owning a similar car to help me out and to be as informal as possible just so I could save my money. That alone made the whole interaction, and my overall decision feel very comfortable and that I was getting what I wanted/needed. The rest of the staff that helped me out were also very kind and helpful, never did I feel like someone was hiding anything from me, and that I could ask any question and get a straight answer. I would definitely recommend going back and I would definitely buy another car from Elijah if I had the chance! More

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Adrien is phenomenal! It’s great to work with someone who truly loves their job and making connections. He really went above and beyond to ensure I was getting a car that It’s great to work with someone who truly loves their job and making connections. He really went above and beyond to ensure I was getting a car that best fit me. From start to finish his attention to detail and ability to answer any and all questions was top notch. Thanks for being so kind and funny as it eased my anxiety and made the experience memorable. Huge thank you to Jacque who was very informative throughout the financing aspect. She also went above and beyond for a memorable experience. I will definitely be suggesting these team members and this dealership to all of my friends and family! More

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I had an amazing experience working with Elijah when purchasing my Volkswagen Atlas. He is incredibly knowledgeable, down-to-earth, and honest, which made the entire process stress-free. Despite my sche purchasing my Volkswagen Atlas. He is incredibly knowledgeable, down-to-earth, and honest, which made the entire process stress-free. Despite my scheduling conflict, Elijah stayed late on a Saturday to ensure everything went smoothly—talk about going above and beyond! If you're looking for a car salesman who truly cares about his customers, Elijah is the one to see. Highly recommend!! More

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Very helpful, friendly, and willing to work with me on purchasing and trading in a vehicle. Very good experience with this transaction! purchasing and trading in a vehicle. Very good experience with this transaction! More

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