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Jacob Stevenson

Overview Reviews (40) Inventory (165)

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Jacob Stevenson

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Jacob Stevenson

Service Advisor

Performance Buick GMC

1247 NJ-10
Cedar Knolls, NJ 07927

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4.9

40 Reviews

Overview Reviews (40) Inventory (165)

4.9

40 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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40 Reviews of Jacob Stevenson

February 03, 2025

Dealership Rating

Employee Rating

Been trying discussing making a deal for quite some time. We were able to do so and now I am home at Performance. We were able to do so and now I am home at Performance. More

by jameshyman

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Gauthier, Michael Thorn, Dwight Phillips , Steve in Service

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January 27, 2025

Dealership Rating

Employee Rating

This dealership goes above and beyond. ...hoping to get my next vehicle here as well! ...hoping to get my next vehicle here as well! More

by LYNNEKRUG16

Verified Customer

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips

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Jan 27, 2025 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and look forward to seeing you again in the future. Until then, drive safely!

January 23, 2025

Dealership Rating

Employee Rating

Great job once again by Mike and his team. highly recommend this place for your purchase needs, service is outstanding and cares about there customers. Starts at the top, and for sure it shows highly recommend this place for your purchase needs, service is outstanding and cares about there customers. Starts at the top, and for sure it shows.. Thank you! Ed B. More

by ebachorik94

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips

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Jan 25, 2025 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Mike. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

December 29, 2024

Dealership Rating

Employee Rating

Everything was great and everything was taken care of. Will always come back. Thanks a lot! Will always come back. Thanks a lot! More

by thomas.walker

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips

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Dec 29, 2024 -

Performance Buick GMC responded

It is our pleasure to hear about your positive experiences with our service team. Thank you for the great review and for being a part of the Performance family. We appreciate your loyalty and look forward to seeing you again in the future!

December 12, 2024

Dealership Rating

Employee Rating

The service writer was excellent. He was efficient, told me what my next service would be but didn’t push it on me. I waited for my car and was in and out before I knew it. Great serv He was efficient, told me what my next service would be but didn’t push it on me. I waited for my car and was in and out before I knew it. Great service, great people. More

by Brett50

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: The Service Technician 5 stars

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Dec 13, 2024 -

Performance Buick GMC responded

Thank you, Brett, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

November 19, 2024

Dealership Rating

Employee Rating

Got the car fixed quickly and before they said it would be done. Did a great job be done. Did a great job More

by chris.sartor73

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Gauthier, Michael Thorn, Dwight Phillips

Report | Print

Nov 19, 2024 -

Performance Buick GMC responded

Thank you, Chris, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

October 29, 2024

Dealership Rating

Employee Rating

I brought my vehicle in for service. I found that the service department had great service, the repairs were done quickly, and the staff was also extremely helpful. I found that the service department had great service, the repairs were done quickly, and the staff was also extremely helpful. More

by FHERNANDEZ053193

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips

Report | Print

Oct 29, 2024 -

Performance Buick GMC responded

Thank you for taking the time to our service department a great review. We are grateful for your business and are pleased to hear about your positive experience with our team. Please drive safely and come back to see us again in the future!

October 04, 2024

Dealership Rating

Employee Rating

Overall a good experience. Was not happy about the pricing to program and replace a new key however. Was not happy about the pricing to program and replace a new key however. More

by Flag419

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips

Report | Print

Oct 05, 2024 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We are grateful for your business and appreciate your feedback on the pricing to program and replace a new key. All reviews help us to make changes where necessary. Thanks again!

August 19, 2024

Dealership Rating

Employee Rating

Performance Buick GMC is a professional organization, they provided good service from start to finish. Thank you they provided good service from start to finish. Thank you More

by JCAVN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips

Report | Print

Aug 19, 2024 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

August 14, 2024

Dealership Rating

Employee Rating

Great attention and communication. I had a very positive experience for my vehicle service. I highly recommend them I had a very positive experience for my vehicle service. I highly recommend them More

by PATGROB

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Aug 15, 2024 -

Performance Buick GMC responded

Thank you for the 5-star review and for your willingness to recommend us to others. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and wish you many safe miles!

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