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Michael Thorn
Refer Me
212 Reviews
Dealership Experience
3 yrs, 1 mo
Industry Experience
8 yrs, 6 mos
212 Reviews
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212 Reviews of Michael Thorn
May 29, 2024
Awesome customer service from all employees. I love coming to get my truck service. Very fast service I love coming to get my truck service. Very fast service More
by DARNLDILLARD1980
Verified CustomerOther Employees Tagged: Peggy Sensale, Dwight Phillips, Jacob Stevenson
Helpful 
May 25, 2024
The whole team gave great performance and and helpful with getting my oil changed and front brakes changed - Mike does an awesome job as the Service Manager -he checks that all minor problems are rectifi with getting my oil changed and front brakes changed - Mike does an awesome job as the Service Manager -he checks that all minor problems are rectified immediately More
by chasb52
May 25, 2024
Jacob from sales did a tremendous job helping me choose my vehicle. I also have to credit the service staff as they are always very kind and professional. my vehicle. I also have to credit the service staff as they are always very kind and professional. More
by alex18809
Other Employees Tagged: Peggy Sensale, Yared Ortiz-Rivera, Will Rivera, Mark Bougas, Dwight Phillips , Carlos and Bryant from service department
May 23, 2024
The whole team at Performance was excellent and we ended up buying two cars there. Hurrah! up buying two cars there. Hurrah! More
by EVANDRAWALKER123
Other Employees Tagged: Brian Gauthier, Rodrigo Diaz-Parra, Mark Bougas, Dwight Phillips, Jacob Stevenson
May 19, 2024
Would not work with my warranty, car is only 4 years old and my warranty went over by 6000 miles. I attempted to have it reviewed at Totowa gmc well before my warranty was up and was dismissed to that’s pro and my warranty went over by 6000 miles. I attempted to have it reviewed at Totowa gmc well before my warranty was up and was dismissed to that’s probably because how females drive or compared me to his wife’s driving, but didn’t think it would screw new over in the long run and missing my warranty window. cedar knolls GMC Barely provided any cost assistance, very disappointed. Was always considering trading my car in but I will no longer buy from GMC if this is the thanks I get. First went to mechanic and then decided to try gmc and see if they would work with my warranty, only to be out $250 for no help at all and still issues with my gmc terrain. Thanks a lot! Do not recommend GMC More
by alessi.marie
Other Employees Tagged: Dwight Phillips, Jacob Stevenson
May 10, 2024
Dwight has always treated me like a valued customer, it doesn’t matter if it’s over the phone or in person. I will definitely recommend him to others. doesn’t matter if it’s over the phone or in person. I will definitely recommend him to others. More
by DWAINLAZARUS
Other Employees Tagged: Dwight Phillips, Jacob Stevenson
April 30, 2024
Had a pleasant conversation- not a particularly long wait . I was there for an oil change and asked for a brake fluid check - took a little longer but was they wee very accommodating . I was there for an oil change and asked for a brake fluid check - took a little longer but was they wee very accommodating More
by dhinds101
Other Employees Tagged: Jacob Stevenson
April 28, 2024
Both sales manager and maintenance manager are awesome and reasonable. After having a little trouble with a software update on my new sierra. They made everything right quickly, washed it, and even offere and reasonable. After having a little trouble with a software update on my new sierra. They made everything right quickly, washed it, and even offered to bring it back to my house. Will definitely use this dealer as my service center. More
by tsimoes
Other Employees Tagged: Warley Santos, Dwight Phillips , Doug Ferreira
April 24, 2024
Great job once again. Mike you where well groomed bye Matt and for sure took over the job and looks like it will contiune to be a great place to purchase and service your Mike you where well groomed bye Matt and for sure took over the job and looks like it will contiune to be a great place to purchase and service your vehicle. More
by ebachorik94
Other Employees Tagged: Dwight Phillips, Jacob Stevenson
April 21, 2024
Service department is very friendly and helpful. Jacob is very knowledgeable, and listening to all the customers needs. Highly recommend Performance GMC Jacob is very knowledgeable, and listening to all the customers needs. Highly recommend Performance GMC More
by JIMMY.KOONS
Other Employees Tagged: Dwight Phillips, Jacob Stevenson
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